cs@netmeds.com: Netmeds Customer Care Email

Email
cs@netmeds.com
Company
Department
Customer Care
Region
All India
Note
Netmeds.com, online pharmacy customer service email.

If the above contact didn't helped you, here are alternatives to reach Netmeds customer support.

Contact Number

7200712345 - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

Sudha choudhary

Wed, 07/18/2018 - 21:28

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Today morning i ordered some medicines and paid an amount of Rs 505 with dbit card but now i am told payment didnt go through.

Aarushi bhavsar

Tue, 09/25/2018 - 12:21

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I made an order today of RS. 579.25 and the amount got deducted from my paytm wallet and the paytm transaction history clearly shows the payment made but there is no order details in the app. I don't know where is the order which I made and where is my money. Disappointed.

Revert me soon what's the issue?

Dibyendu kundu

Wed, 09/26/2018 - 15:13

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Today I order 2 medicine by Amazon pay and get Amazon cash back but have not got any order id or order no.

Govindan Naray…

Thu, 09/27/2018 - 16:00

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I like to ask for medicines. I bought from you two months ago. Like place a repeat order. Why I dont find your chat service here?

Shailendra K S…

Sat, 09/29/2018 - 12:13

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Patient name are not mention according prescription on bill....

Akashgawit

Sun, 09/30/2018 - 20:03

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I had bought morrf10% solution on netmeds today but the inner product and the packing was broken and when I checked that was not even a fully 60ml solution and was only half of the amount. This is not trustable..... worst site to buy medicines.

A. Chellarao

Thu, 10/04/2018 - 16:38

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My order no nms181004193352A is cancelled but not receive the money. how to add my money. I am very disappointed.

I am going to file a complaint for netmeds. There services are too poor. There customer care service is too worst. They didn't reply a query raised on 3 Oct 18. Today is 8 Oct 18. Neither there customer care is picking up the phone.

I have placed a order No NMS1812172752627WS01 FOR Nano Leo Total Powder Sachets (10 X 3 gm)- Qty 2 Nos which means total of 60 Gms , but I when i had opened a packet I was surprised to found that you have packed 1 Sachet X 3 gm -Qty 2 Nos which means 6 gms instead of 60 gms, i found myself cheated by ordering online through Netmeds.

Is it the way Netmeds serve their customers . Moreover I had to take this medicine daily 2 times a day for 10 days. I had received only 2 sachets which will be consumed in a day and I will be without medication till you supply me balance sachets. My total course for medicine has been disturbed due to lethargy, negligence, cheating and non professionalism executed by.

I am very surprised to see that after making order, netmeds website is not having any order details placed via netmeds. I called customer care surprising they said that no account with this mail id or my mobile no "9818815744" exists then asked to mail detail. Amount has already been deducted form my credit card.

Let me give your very honest feedback, this website is very annoying and google login only worked after retrying multiple times on laptop, medicine search gets refreshed on typing on every single character, OTP password fails multiple times. User experience on this website is very worst in comparison to 1mg.

This is my first worst experience in online shopping.

Rajiv Kumar Ranjan

Tue, 02/19/2019 - 22:00

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I am trying to order medicine for my father.But, when I am processing the payment, wallet amount isn't deducting by system. Please, manage the system immediately, thanks.

Karamveer

Thu, 08/22/2019 - 12:52

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My order no 1565758208002478w was placed on 14 AUG 2019. The same has not been received till date. My experience has been very poor and sad. I am repenting placing my order with net med. If i dont receive my order with in next two days then i may have to take legal recourse.

Mahinder Prasad

Fri, 05/22/2020 - 16:08

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My order with ID 15881626199013077W dated29:04:20 is not delivered till yet. The medicines are of diabetes and high blood pressure. My father is serious pls try to deliver fast.

Satyanarayana

Thu, 06/04/2020 - 14:29

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I ordered a medicine but I didn't get it until now. In track order no updates are available. Can you update the information when the medicine will be delivered?

Ghanshyam chavan

Mon, 03/15/2021 - 12:14

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Agar aap order right time nahi dete to patient ko phone karna chahiye. agar emergency patient ko kuch ho gaya to iske liye jimmedar kon hai.

Noorjahan Begum

Fri, 03/26/2021 - 10:41

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I order medicine on 17 march person name is noorjahan Begum, my order is cortel 20. You have send me tonact 20 tablet. i return that medicine. Your customer care told me 20% less in Ur amount deducted. why I get the less amount don't take that amount. I will file complaint in grahak munch in NANDED in 4 to 5 days then take your decision.

Ghanshyam chavan

Tue, 05/25/2021 - 12:39

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Do not deliver in right time. My order booking of the 14th may 2021 parcel coming in chalisgaon on 19th may 2021 OFD lock i investigation some time customer care but did not solve my problem, unfortunately trouble the patient who is responsible. kindly request for you If you do not deliver in right time, please close the company.

Rakesh Agarwala

Sun, 07/04/2021 - 13:10

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I have booked medicine order on 27th of june via Netmeds APP but till now I have not received my medicines. From last couple of days we are continuously calling to your executive but didn't received any fruitful support from your side. Please try to understand the sensitivity of medicine. It's really very poor service. =If you are not able to deliver at least you should inform customers within a reasonable time.

Order id 16247812939008528A

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