cs-reply@amazon.in: Amazon India Customer Care Email

Email
cs-reply@amazon.in
Company
Department
Customer Care
Region
All India
Note
Customer service email address of Amazon India.

If the above contact didn't helped you, here are alternatives to reach Amazon India customer support.

Contact Number

1800-3000-9009 - Contact details

Support Link

Official website - Contact details
 - Contact details
Live chat - Contact details

Comments

Subhas hazra

Wed, 10/30/2019 - 12:42

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Item of laxmi ganesh silver coin is not from pc chandra jewelers. there is no symbol of p c chandra jewelers.

Probably gupta

Fri, 11/01/2019 - 12:31

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I m order vivo U10 phone, per mujhe Amazon ka cashback nahi mila. bank se paisa mil gaya per amazon pay balance cashback nahin mila. please solve my problem.

Subhash nirmal

Fri, 11/01/2019 - 12:47

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Amazon send me wrong item .I neet to get my actual order product as soon as possible.

Vishal kumawat

Thu, 11/07/2019 - 11:35

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Amazon app se washing machine order ki gai thi jiski delivery date 1 November thi jo us tarik par nahi aai. hamne amazon shoPping app pr customer service pr bahut baar baat bhi ki unhone hame asantust javab diya or dilasa dete rahe ki aapki washing machine aa jayegi. 5 november ko company ne use khud hi return kr liya hamare dvara iska payment online kiya gya tha or hame is karan bahut hi paresani hui he ham iske liye compensation chahiye.

Sayed Chandni

Sat, 11/09/2019 - 21:12

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Worst service provided by mr haider and given wrong details too. All fake commitment given by customer service.... Not even refunded my money. Disgusting service by amazon.

Rapskhemlang K…

Wed, 11/13/2019 - 08:00

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The item which I received is completely different from the item which I ordered so I want to exchange it.

Bindhya chettri

Fri, 11/15/2019 - 21:03

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I have ordered chefstar dishrack it was damaged. I have tell to replace.the replace date was 14 november but they didn't came in 14 November. They are not replacing my item.

Ajeet Negi

Fri, 11/22/2019 - 17:40

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On 9 of november i ordered spare part of mobile of micromax canvas infinity HS2 touch glass and display combo from amazon.

Today i received my item which is 3 days before estimation date. When i opened the seal of packet which is lacked white rap of amazon printed polythene. I found the item is damaged, used item, and broken. When i checked the item and packet properly, i didn't found the small broken parts of mobile. Which made to this conclusion that the damaged item is intentionally packed and delivered to me. Please sort out my problem because i have already paid the amount. I request to amazon help center to call me immediately and solve my problem.

Thank you

Bittu kumar

Fri, 11/22/2019 - 21:46

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Sir,
i complaint bank but bank manager application le ke rakh liya and bole tomorrow (kal) akar complaint id le lena. Bhaut bolne par bole 7:pm ke bad complaint id dege and complaint id nahi diye. Yeh central bank,branch:-harpur hardas me 22/11/2019 ko hua hai please apse anurodh hai ki ispar aap karai kare.

I got a broken piece i want to replace my piece huda bb eyes hadow palette.

Vijay mali

Sat, 11/23/2019 - 23:43

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After playing with yonex Badminton shoe it's sole got torn within a month. It's very bad that amazon is having duplicate products. A strict action should be taken and I should get my product replaced.

Gaus ansari

Tue, 11/26/2019 - 18:05

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I returned the defective item. so plzz refund my money as soon as possible.

Tabeen Siddiqui

Wed, 11/27/2019 - 20:19

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Hi,

I have ordered a product that was marked as delivered on 25th of Nov 2019. However, it was not delivered . I raised my concern in 25th itself and was assured by the customer executive that it will be delivered by 26th November but it wasn't. Again I called back on 26th of Nov and got the same response that it will be delivered on 27th November definitely by special delivery team. But it hasn't been delivered yet. And now I am being informed that the product has been misplaced.

First of all Amazon hasn't delivered my product and lost my trust. Now your customer care executives have shown unprofessional attitude.
Specially the seniors Divya and Priya. Divya was least concern in my problem while Priya was in such a attitude that she was talking in a high pitch. As if this is the way to deal with customers. I want to escalate all the customer executives who have misguided me and wasted my time. I specifically want to escalate Priya.

Please let me know in written what action has been taken for the delivery of my product as well as the unprofessional attitude of the executives.

Geetanjali chand

Sat, 11/30/2019 - 17:01

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I have received defective product of Intex LED tv yesterday ,there are some software issue with the panel and the executive of Intex was unable to repair that. So i want replacement of that TV.

Sunilphulsundar

Mon, 12/02/2019 - 07:36

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Damage screen and warranty card remote. Stand quality issue, bad quality.

Tincha Kimsing

Mon, 12/02/2019 - 15:47

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I haven't get your refund amount so please deposite it my amount in my account, I had returned back my product on May 2019 which was not my ordered product, So pls help me in this regard....... Urgently need of money.

Thalari Vijaykumar

Fri, 12/06/2019 - 19:32

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I got wrong object. In app their is another image and I got another one. The order was different i want my order back

Arun Kumar Dutta

Mon, 12/09/2019 - 19:32

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Sir, I have Order Maxirich Multivitamin softgel Qty. 60 on 28-11-2019. Delivery was entrusted through ECOM. EXPRESS.On 09-12-2019 at about 18:10 PM a representative from ECOM.came to my house for delivery the item and contacted me through his Mobile No.91 8046801387.I attended him but he could not find the item in his bag and told me he will come back within 10 minutes with the item I ordered. But after 18:21 PM I got messaged that I requested to deliver some other day, which is correct.I never said deliver some other day. This matter I also brought to Notice of ECOM.EXPRESS Tele No.8376888888 who given time for 24 hours to investigate the matter. Submitted for your further action.

OD NO.403-7766035-3425102

On amazon something fraud is going on and pls be careful while ordering items from amazon. they doing unusual thing be careful. I hate this app f*** amzon.

I have ordered a hot electric bag and it is defective. I have charged it for 10-15 minutes but it is not heating.

Rishu kakkar

Tue, 12/17/2019 - 18:12

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There is no kyc point near my location. so kindly open a kyc point near my location.

Dilber singh rawat

Fri, 12/20/2019 - 12:33

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Hi, i am dilber sigh rawat, i want inform you i am not happy with your customer executive service. because i had return one product and after that i had talk your customer executive; I want refund my money in my card he was saying ok i will do but after that he send my money in my amazon pay. i am very said i had told many time i want money in my card & after that again call today. your customer executive with talk she is name nandani she is saying i cant help you.after that i want talk your senior she is saying this time my senior not available here so you cant talk with my senior i am very said. because my family member & me old customer. please solve my problem as soon as possible humble request.

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