customercare@d2h.com: Dish D2h Customer Care Email

Your customer care contact no most of the time not able to get them online & finally when I am able to contacted yesterday I have informed about the problem facing that most of the channels not working they told me that within 5hrs the problems will be solved but as on now one of the connection most of the channels are not working. kindly solve the issue immediately.

All the time ur company is calling me for recharge and after that nobody is thier to answer ur call or try to solve ur problem!!!! What type of shitty company u r running. u all r fraud and a big a*****e.

I want to activate zee channels in my videocon d2h...but your customer care number is not available...i want to change the d2h operator now...is this your customer retention model of this company. You can save your customer within 1hr.
My id is=186210486

Team,

I have selected my new package but unable to view channels as per it. Everyday the balance is getting deducted but I am unable to watch. To report this I have tried in various ways but still it is not resolved.

1. No customer Care access. Always getting "The vodafone number you have called is currently unavailable". I tried calling 9250092500 & 18001370111 always same response.
2. If I am lucky to get connected the representative would ask me to wait for 5 hours and contact back. Seems this is the standard issue provided by them.
3. No Website access after 6pm IST - it always show 500 Error.

Let me know how to reach out to you and how to resolve this issue.

Regards
Suraj

Date 6.2.19 I am recharge 450 rupees today but not activated videocon d2h than my account money Kat for this recharge than I am continue calling for customers care centre but not connected call. Pls call me urgently my no 8376863325.

I had recently recharged my d2h but never it's showing that the channel is not part of subscription... how do I solve this problem.

Worst customer care service. Calling the customer care number since past three days but numbers are either busy or switched off. I recharged my d2h with platinum HD pack and no channels are visible and demand of paying extra money to view the channel. Straight up money snatching from people. Bullshit schemes of Videocon d2h and literally no customer Care available.

Dear Sir, My d2h ID is 89558728. I selected my channels through d2h website and the reference no.is 684981547.But it is not activated yet.After that I also contact with customer care with my register mobile no.9437635900 and told about it but after that all channels activated excluding star sports Hindi, marvel HQ and Disney channels. So I compelled to log in again today which is not activated yet. So kindly consider my case unless I will shift to other company like Tata Sky or Dish tv.

Thanking you,
With Regard,
Prasanta Pattanayak.

Star channel's and etc channel's are not showing in my TV. Customer care phone is not connected, pls help me.

I try a call to customer care center, Continue two days still not anybody respond me. So I can not wait .
I switch the service.

I have recharge but service off and not connect to customer care. what to do?

I am not able to connect to the customer care. Most of the channels are getting disconnected unable to contact you.

Our cable not working so you please send me what to do?

Those who r using Videocon d2h they r useless.... Fully cheating company.

What is the problem please let me know why we are not able to see the channels. i had recharged 245 Rs on 17 th jan now it is showing balance but only free channels are running. Please let me know what is the reason of this .From last 5 days trying to contact customer care but all nubers are not working.when this problem is going to resole.or shall we change it to Tata sky. please resolved the issue and start it. please reply.

Stop viewing channels without any prior information this is the worst experience which i. am facing from last Monday calling several times but not connecting as usual i. am fed-up from your service better change the service provider and buy with new plans.

My set top box keeps on rebooting for past two days and unable to watch any program in spite of recharging for 750 rs last week. Customer service phone no. is not connecting at all, very poor service.

From two days I am trying to call your customer care but customer care number not working Very poor customer care. Are you closing your D2h business as well. Thinking of shifting to other service provider.

From two days I am trying to call your customer care but customer care number not working Very poor customer care. Are you closing your D2h business as well? Thinking of shifting to other service provider.

Hi,

I am really disappointed with your customer care services, your website and app. None of them is user friendly and none of them is working. I tried several attempts to reach you however was disappointed. I just want to renew my package with new rates n channels, I was not able to do so. Hence I am planning to disconnect your services and planning to opt for new service provider who would value his customer. So kindly let me know the procedure to cancel my subscription from your services.

I am trying to call you more than two days still I am not getting a call from your side. do call me as soon as possible.

Dear Sir,
Since 2-3 days channels are not shown as per the package I have selected and paid to you. Kindly show all channels as per package or refund my recharge amount before I am going to consumer court.

142714869 customer id zee family package activated but not receive massage. please reply.

Dear Sir, your customer care numbers are not responding.
I am your esteemed customer bearing ID is 63879165 with two connection under one customer number. On 4th February I hv recharged my double connection of Rupee 986/- as per existing plan. Now many of the Channels are not responding in 1st Connection and almost all Channels are blocked in my second connection.

It is came to know now that Platinum HD Plan is of Rupee 725/- and Rupee 246/- against Rishtey, MBC TV, News 7 etc etc. Further as per guideline Rupee 971/- is Mirror MAP which is valid upto 21st June, 2019.

Since I hv already recharged for 986/- what is the status of my Connection.

Pls arrange to activate all channels at least in second connection and also inform the Plan details.

Please add Sony Happy India pack.

I had called your customer care nos. today, regret to inform you that half of the nos are either switched off or not working, when i finally got connected to your customer care officer they where not able to pinpoint the cause of problem but rather insisting on upgrading my set topbox.

I feel this is one of the most incompetent way handling customer problems... Now i am thinking of changing the DTH service provider.

Very bad service not connected customer car service.

Dear Team,

I am your customer. My name is Sandeep Dnyanoba Undre. Our customer number is 87972841. Our channels have been closed from 7 February 2019. So I tried to contact you on 9115691156 on your Customer Care Number many times. But this number is not reachable on the phone. You should note that. Also, make another contact available to you.

Thanking to you

Yours sincerely

Sandeep Undre
Mobile no-9850041144
Pune.

165984193 customer id. I have already recharge my account but the channels are not run ple check.

Very bad service unable to connect to customer care no. Worst customer care service.