Official website: Dish D2h Online Customer Care Support Link
Link
Company
Department
Customer Care
Region
All India
If the above contact didn't helped you, here are alternatives to reach Dish D2h customer support.
Contact Number
1800-212-212 - Contact details
9115691156 - Contact details
customercare@d2h.com - Contact details
Comments
Trai new system is not published by d2h company
It is very sad that the d2h company always make publicity for package to the customer as mentioed their website whereas TRAI has given facility to the customer to choose their channel as intended. d2h is not transparent, It is very difficult to the customer where to do now.
Dear Sanjib,
Dear Sanjib,
We would like to inform you that the new regulatory framework of TRAI is in place under which new prices of the channels have been declared by the broadcasters and the distribution platforms. Now you have the choice to pick channels, packs, and combos best suited to you. Please register your choice of channels and bouquets by clicking on the link: https://bit.ly/2VXlkZ0 and we will ensure no disruption to your viewing experience.
Regards,
Team d2h
Two music channels have been removed
Two music channels named music india and masti channel hv been disconnected frm 18th of jan onwards which was included in my package. This channel is free to air. So why this channels hv been disconnected. Its truly ridiculous. Customer care is too too pathetic. They dont hv solutions plus they r absent minded. Even they r unable to speak in hindi too. Terrible.
Dear Shweta,
Dear Shweta,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
Change plan need as per new trai rules
How to choose channel as per trai's new channel rules. Why you are not release perfect guidance to your subscribers to choose channels on theirs choice. Please release price list of channels. And guide how to subscribe new channels to make my pack my choice.
Thanks
Dear Kailash,
Dear Kailash,
We would request you to log in using the given link: bit.ly/2VXlkZ0 and then you will be able to select channels/packs of your choice as per the "New TRAI Tariff Order".
Regards,
Team d2h
I want new package
I want zee package and sony package for my d2h connection and my customer number is - 185614158. so please consider my request and very soon give me this packages for my d2h connection. I have contacted 5 days ago but no anyone didn't response me.
Thank you.
Dear Nilesh
Dear Nilesh,
In order to simplify the complexes, Write us the list of your desired channels/packs on customercare@d2h.com. As per the TRAI guidelines, we will help you to enjoy your favorite channels on fair rates and will assist you in the best possible way.
Regards,
Team d2h
Pathetic service of customer care
Pathetic service by d2h videocon customer care. They do not able to resolve a complaint since 15 days... Making people fool. They dont deserve a single star rating.
Dear Trilok
Dear Trilok,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
Number not work
Customer care number not work.
Dear Bala
Dear Bala,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
Worst services
Not attending the call and showing always busy. very worst services.
Dear Mr. B.N. Mohapatra
Dear Mr. B.N. Mohapatra,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
A very bad costumer care system
I want to call customer but they said all lines are busy i call till yesterday but not respond please contact us 9082901282.
Signal not found
Very bad customer care service not receive the call1 week and not reply the complain.
Regarding channel service
Date 29.01.2019 I Recharges Rs. 153/- But Chanel are showing Free Chanel & Today i Recharge Rs. 300/-
but Channel not active. your customer care no. 9115691156 & 18001370777 not respond.
Customer care number always busy
I am seriously opting out of this operator. Very poor and inaccessible customer service, no proper guidance of various packages.
Service issues
Within 2 days i have tried to connect customer care no. But they doesn't response. My connection has been automatically disconnected. Thats why i am very angry for videocon d2h service. Customer care executive provide fake details.
Don't contact d2h customer care
Don't contact d2h customer care, nobody receive call your service is very bad.
Busy helpline number
Very bad service this company, any time busy busy helpline number.
No response
No response despite several email u people don't have courtesy to reply,not able to see any sport channel. need immediate contact on registered number or else will close my account and shift to some other company.
Plan not working
Our money is submitted to the DTH but it's not working. money is wasted.
Complaint about d2h
Very bad response from customer care, not at all receiving the customers call. I have ever seen this type of service. I m planning to quit this network if it continues. I have to change the channel pack bt here no response.
Paid channel not see
My customer ID 137277201.
Last three days we try call your customer number but not any reply to me , as well yesterday i had wright to mail but still not reply. Last three days i am not see paid channel , my last recharge 360/- on 29/02/2019. your service is too much bad.
Poor service
i am recharged more than noraml monthly plan but i am not get any channels, please sort out short notice other pls inform all the customers.
Bad customer service
Customer care is not pick up phone, I have recharged of Rd.130/- again customer id 175745943 but it is not showing in my accounts.
Complain
As per the trai rules I had subscribed certain packages through d2h customer care executive but certain channels in the package subscribed are not showing, trying to call since 4 day, mailed also and tried by giving missed call to the no. mentioned on home channel but there is no response from d2h. Talked to local office also they are suggesting to change the operator. Third grade response and service.
Dear Ramesh,
Dear Ramesh,
We would like to inform you that we are trying to reach you but you are not contactable.
Regards,
Team d2h
Not able to reach out for pack selection & for recharge
I was trying to reach your customer care since last one week, no one response back. I am not able to reach to any customer care officer as well. Your payment link also not working for recharge.
Worst service. Worst customer care. please reach out on 9987807204 ID number 31776430.
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