cs-reply@amazon.in: Amazon India Customer Care Email

I orders three item but i have recived two item but one item is missing, please refund.

Order#-40819559122836166 amount rs 8793 15/10/2018 but two EMI start 19/10/2018 really EMI rs 2999.70 fraud & wrong EMI rs 789.49 please solve my problem thanks.

I got some other product and now my product is not picked up from more than 1 week i want my refund money.

I bought edible sandlewood oil 5ml in 1350rs. But as well as I got this i opened and found vial was tempered. It was opened and all oil was spread out of box.

Amazon did a very wrong thing today....it was there in chrome that nokia banana phone is of 3 rs but after clicking at the official site it shown something miserable that it was of 5999.... deeply disappointed.

I was booked one plus 6t on 1st nov and i was got damaged product on 3rd of nov but as per delivery boy amazon bar code was not scan at time of delivery. Also, Amazon refund my paid amount. my paid amount was 32,485 with exchange and instant cash back but now Amazon will not provide new mobile with same price. They told me placed new order because offer is expired. and now same mobile is come with 35000 with exchange and 1500 cash back offer. Very worst experience with Amazon.

I received two packs of amla powder instead of shikakai powder. Plz exchange the pack.

I have got my wonderchef chopper broken twice, I want it at only that lightning deal price that was given me. Now it is available on increased rate, this is very disappointing, when you get increased rates after too much inconvenience. thanks.

I have received damaged product of lakme foundation. How can i refund it?

I have ordered a mi y2 with an exchange.

The delivery person came and not took the mobile as there was scratch on the screen. He requested me to get it repaired and it will be taken. I have done the same with Rs800 and promised to deliver the next day but no one came for next two days.

Today again a different person came and refused to take the mobile saying there is scratch on back side. I am helpless now. I am not satisfied with the policies and the attitude of the delivery name Anil. Automatically my order is cancelled without any genuine reason. I want to take a legal action against the policies and the person. Please help.

I have a order next year, & I don't like it the product so I can return the product but now almost 1 year complete and I haven't received my money. I think so it's veryyy bad customer service.

I returned my order on 1 Nov 2018 but refund haven't received yet. so please initiate refund as soon as possible.

Sir plz look over this issue as most important as ur delivery agent Mr Ramdev in true caller with mobile no 7021293230 has used bad and vulgar language with me and my brother who as received parcel and not offered any complaint against him do what u have to do with bad language on mother's is not right to ur service, plz take quick action against him. plz let me now.

I ordered a coffee table but received damaged product.

Very worst service. Your company have charged extra money for gift wrap and it is not there .Are u cheating us and just steeling money .Now how should I manage the gift without gift wrap. Bloody cheaters ,improve your bloody service. If u aren't able to provide better service put a big lock to ur company and just go n eat sh**. Bloody Stealers.

I booked a "SanDisk Cruzer Blade 64GB USB 2.0 Flash Drive " on 15/11/2018 .The item reached 17/11/2018 and the item is defective. So kindly make the arrangements for refund.

931763503 This is my id of book i hav ordered. They called me once for delivery. But due to language problem the location was not told by them correctly. That's why the told.. i came to another place.. so i deliver ur boom tomorrow like they told. But 15 days passed. Still the book is not delivered. I asked 5 times about this book to customer care.they gave assurance thst the book will be delivered to u.. but 2 days before i asked.. about the book.. they r telling that the book was returned to us. U order freshly like they r telling. I need the book. What should i do..? I need the book with the price when i hav ordered.

I have received Michelle ageless lineless eye complex anti aging serum instead of Michelle ageless lift and firm tightening serum. Please replace and send it.

We want to bring your kind notice that we have received our booked order complete through Amazon delivery boy today 4.15 P.M. our order is Phillips face trimmer and received only charging adopter cable.

this is your kind information and record for necessary action. kindle arrange complete order as soon as possible.

For my orders agent received cash from me and card payment also so i have two time pay for 1 item.

Charging point not work, Nova max trimmer.

Not fitting in the phone. Wrong item delivered.

Order id#403-4754484-9941134
Order date 24 Nov.

Sir this product is broken I'm received and courier service is not available for self return courier is 30 km again in my area and this product is not any working in Amazon please send refund in Amazon pay balance.

I have already received a broken butterfly Rhino plus wet grinder on 29-11-2018 by KGK AGENCIES,CHENNAI...... but I cannot return the product till now. Refund requested on 30-11-2018.......Ph-09747122426.

Sir, I received my plants courier packets on Saturday (01-12-2018). But in these plants there were 4 plants physically damaged (2 black rose plants, 2 other plants). And I received 1 plant on Monday it also physically damaged. Please replace my 5 plants as soon as.

I have ordered clovia Women's plain thigh slimmer black M size but i got the slimmer of some other brand and quality is poor .Moreover this is second time im getting other brand item. I want to return it and want my money back.

I m not getting pod on my account, but from the same pincode same address and same product my sister is getting pod.... Do something for that I m unable to do my shopping.

Sir/Madam

Order Number: 405-8593101-3950741
Invoice Number : SDEG-114453
Order Date: 07.12.2018
Invoice Details : HR-SDEG-1004-1819
07.12.2018

I purchased Bosch Microwave recently. I have few concerns to raise.

1. - Borosil Kit has not been given that was to be supplied with oven.

2. - When I emailed BOSCH for demo they are saying that it will be paid. Why? Your site (product detail) clearly mention of No Installation but demonstration will be given there is no mention of paid demonstration.

3. Delivery was very poor this time. Delivery person was reluctant to deliver box (only 26-27 Kgs) from delivery van to inside house. It was for the first time from 'amazon delivery' as I am getting regular packets from amazon time to time. In the process box handling was very poor and box fell down once. There is a dent on the oven that might be because of poor handing during delivery. Don't know will it affect working? If it is not affecting working of oven still I should be compensated with extra discount for this dented microwave.

4. Delivery took so much time, Packet was in Chandigarh on Sunday Morning but was not delivered. On Monday it was out for delivery on 7.46 AM but was delivered in the evening at 5.18 PM. Chandigarh is small city and you can cross the city maximum in half an hour, but the arrogant delivery person took 10-11 hours to reach us (5-7 kms). Tracking details are as below:
Monday, 10 December 5:18 PM Delivered
CHANDIGARH, IN
7:46 AM Out for delivery
Chandigarh, IN
Sunday, 9 December 10:30 AM
Package arrived at the final delivery station
Chandigarh, IN
Saturday, 8 December
6:38 PM Shipment departed from Amazon facility
BINOLA INDUSTRIAL AREA, HARYANA IN

Please look into the matter and arrange for delivery of Borosil Kit and free demonstration immediately.

Thanks
Anil Sharma

My order is broken, refund me.

My mobile number was blocked plz restart my number because I went out and my 5yr brother calling and disconnecting you plz restart my number and l didnt get my refund yet I returned lahanga20days ago plz send my refund anaplz2 restart my number.