help@tataplay.com: Tata Play Customer Care Email
Email
help@tataplay.com
Company
Department
Customer Care
Region
All India
Note
Write to Tata Play (Tata Sky) customer support for all DTH subscriber related complaints.
If the above contact didn't helped you, here are alternatives to reach Tata Play customer support.
Contact Number
1860-500-6633 - Contact details
1800-208-6633 - Contact details
Support Link
Twitter page - Contact details
Comments
Not received signal
My ID is 1137754212 i am not received singles last 3 hours. pls recheck to connect the signal.
Tata Sky
Hi, we have raised a service request SR#189O8A3Q. Rest assured, you will hear from us soon.
Tata Sky
Hi, we hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
My 2nd conection TV in not disply of sony channel
I have two tatasky connection
1st connection package of 199 rs
2nd connection package of 150 rs
Sony channel closes in 1st connection tv package rs, 199.Ppl, start my requirement of sony channel.
Tata Sky
Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest.
Not activate my tata sky
I have recharge my tata sky DTH 320 Rs through online banking but it was not credited to my tata sky account and the amount was debited from my bank account. Kindly recharged or refund back my money.
Re: Not activate my tata sky
Hi, we understand what this has been like for you. Please DM us your RMN/Subscriber ID and let us do the rest. ^Vishal
Channel not available
Sir, My subscription no is 1264827773. i have no sony group channel. plz add all of the sony channel at my set top box.
Tata sky not working
Sir mene 14/10/2018 recharge kiya 220rs ka but abhi tk koi channel open nhi hua, so plz help me
Id-1073335356.
Complaint of fraud
An executive came on 14/10/2018 saying he was from TATA SKY and explained me the entire scheme and I paid 4070 for two HD connection by paytm to UNISYN Enterprises. But till date when I did not receive any call from anyone regarding the installation I surfed about UNISYN (which says they are authorised dealers of TATA Sky) I was shocked to read that so many people have complained about this company being fraud and still till date no action has been taken by TATA SKY to curb these fraudulent company.
I have the receipt of the payment made and the receipt of two connections. Kindly get my money refunded from your so called authorised dealers or else I will lodge a complaint in a day or two.
No signal in my setup box
I am a existing Tata sky customer since 10 years. but before 15 days I was changed my data plan from that day no signal is coming perfectly in my dish TV and frequently coming there reset or new installation will be done. How to resolve this problems, please guide me.
Amount I have recharged
Name:Manjunath Mallya Tatasky ID:1015841370
From 11 years I connected with tatasky Yesterday I recharge Rs225 through online banking and the amount was debited from my bank account.
Transaction Date: 22/10/2018 TIME:16:02:56
Description: techproc-630319594-101
Branch code: 630
Debit:225.
After recharge I got message from Tatasky "you're not recharged, your tatasky deactivated on 24/October/2018. I have proof of bank pass book that tatasky recharge amount paid by Canara bank account.
Not viewing sony max hd
My tata sky I d no.1072538174 is not receiving signal of Sony Max HD.
New phone no. registeration please
My tatasky no.1268007034
My Phone no. 9811936538 Please registered add account. Some channels return please.
To change the registered Mobile number
Kindly let me know how to change my registrar mobile no to the new mobile no
Name change
Hi .my I'd no:-1106971987
Register mobile no:-7030034089
First I'd name:-Swpanil Jadhav
To change Mr.Niranjan Arne
And Register mobile number is.7030034089
Tata Sky
Hi, we have made a note of your request and you will soon hear from us.
Unable to talk to customer care
your service is very bad sorry to say, i am unable to talk to customer care.
Tata Sky
Hi, this is not the experience we want you to have. Kindly share your RMN/Subscriber ID so we can assist you better.
Need service number
Plz sir send me customer care number for tenkasi in tamil nadu.
Tata Sky
Hi, kindly share your RMN/Subscriber ID along with the details of your concern, so we can assist you better.
Complain
My set up box no.1268837737 of tata sky is not working from 3 days and I am trying to contact with customer care executive but i am not getting right response.
Tata Sky
Hi, we hope your entertainment is back on track. Let us know if you require further assistance, we will help you right away!
TV remote not working
Third day after the installing voice command button is not working, mike is not working and unable to file complain due to customer care service are not answering our calls.
Tata Sky
Hi, this is not the experience we want you to have. Kindly share your RMN/Subscriber ID so we can assist you better.
Name change
My name change an address change please request me.
Tata Sky
Hi, kindly share your RMN/Subscriber ID so we can assist you better.
Diversion of recharge amount to active Tatasky ID
Mistakenly recharged Rs.5000/- in inactive Tatasky ID 1290573979. The amount may kindly be credited to the active Tatasky ID 1290645207. Please help as early as possible.
Tata Sky
Hi, we understand your concern. We have raised a service request to sort this and you'll hear from us at the earliest.
To deactivate channels
I want to deactivate channel no 471 & 459.
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