help@tataplay.com: Tata Play Customer Care Email

Hi friends don't refer Tata Sky customer care toll free number debit my money this is cheating. please don't go Tata Sky

Hai.... this is sailakshmi my tatasky id:-1227892427 we would like to change my registered phone number and also we want change my channel packages. Your help liners and customers didn't respond to me. can you please try to recall.

Dear team,

As the above subscription number network coverage is not working since 4 days. As we have registered a complain over mobile. As they said they will update it by today and still their is no network or still the subject need proper response. Kindly, rectify the error as soon as possible.

Since my house is going through under connection my dishTV is not recieving signal. Please send your installation person . My TATASKY ID is 1154918062. And my mobile no, is 9835354006.

We have recharged $323 and we got 6 days telugu channels; hindi channels and kids channels but after 6 days we are not getting hindi channels and kids channels we are getting only hindi channels.

Hi.... this is Damodar Prabhu my tatasky id:- 1129511018we would like to change my registered phone number now 9448200780 and also we want change my channel packages. Your help liners and customers didn't respond to me. can you please try to recall.

I have put in a request to swap my primary and secondary set top box on 2/3/2019, even now request is not complete. As part of the swap process, my account is in cancelled status now and we don't have TV services for last 10 days. I have been calling customer care for last 1 week and they are giving the same answer like "We are really sorry for the inconvenience, it will be resolved soon". I am sick and tired of this process, I can't cancel my account also since account is in cancelled state due to swap process. I am not sure how to resolve this since there's no definite ETA on the resolution. I am planning to seek my lawyer's help and fight this legally.

Subscriber ID: 1088465396
RMN: 9986163843

Customer name - Vinay kumar Address- Pal tola Amdabad, Manihari, District- Katihar Bihar
Id-1306978592, Mobile-9973063894.

Sir, What a bad service from your service provider. 30hr se jyada ho gaye but new connection abhi tak nhi lga hai. Kindly check it. From Shahid Bihar.
Mobile - 9504889740

I have recharge and change package. However, there is no signal since the connection recharge. I have been contacting your Helpline personnel since 12:30 PM, 02.04.2019 & every time i am given a promise foe service within two hours. However, nobody has turned up to rectify the fault till now. The helpline people are giving standard replies like " we are sorry for the discomfort" & " we are trying to quickly fix the problem" " Book the engineer for visit chargeable etc. I am fed up of these delaying tactics. TATA Sky ID is 1046034052.

My subscriber ID is 1222632570 but my RMN is showing differently can you please help me verify my registered mobile number or change it.

Dear Sir/Madam,

My tatasky set up box isn't receiving proper signal for some particular channels(Example-Colors kannada,Udaya kannada channels, zee kannada channels) Id-1018334548.

I kindly request you to look through this issue as soon as possible. For more clarification please contact-9980560905

My customer I.D no. 1058090307. I am yr customer for with yearly subscription for the last many years. I have two connections and both are on yearly basis. I have been away from my house for 4 months . With the change in charges on prorate basis I wanted to know what all channels I have been given and how to modify them according to my requirement. I regret to say that I am trying since yesterday but was unsuccessful. I tried to speak to yr representatives many times but they were of little help. I tried your 56633 to know nearest tatasky representative but failed as the message delivery failed. Now I am at a loss to know what to do. Since I have already paid for the year I will have to continue but in future I will have to look for other options as your behaviour with the customers is pathetic. I tried to get address via sms on my mobile even that was denied. This was due to the fact that I could not follow the address given to me on telephone.

When I logged in mytTasky.com I was asked opt number which was not sent. It seems that u r overloaded with customers and have little respect for them. Otherwise how come that I told yr rep that I am old and not very my familiar wIth apps. Is resident of sector 21a Faridabad @ in case you have a little care for the customer send me the nearest yrrepaddress via email or depute somebody to visit e or talk to me to sort outthispro lem. S R Kapur

I am a yearly ta tasks subscriber for the last many years with two connections. With the new procedure of choosing channels I spoke to yr people to either sms or email the complete address of yr rep in our area or someone to talk to me to sort out the channels required by me. I tried sms number given to me with format but there is some problem as my sms does not get forwarded. Hence two days ago I sent an email & I got reply rhatsoneone from tat a sky will contact me to sort out this problem. But none contacted me so far. Today evening when I wanted to watch English Channel 616 & 606 I get a message that this's not in my pack whereas yesterday it was in the pack. I talked to yr custoner care & even sr personnel cannot help me even in sending an sms or email of yr associate address in my locality. What a funny thing. Here I must confess I am forced to continue for sometime since my balance is already with u otherwise in such circumstances I would have opted out by now. Are u a little careful to look into it?

I just now posted my comments. My phone no is 9810903631 & my a/c no is 1058090307.

Sorry to say but i've lost my RMN ..and requesting to change.

Subs.id:1292560909. RMN No.9444367532.kindly remove all malayalam channels starting from channel no.s 1804 to 1899 (32 channels) with immediate effect.I wish to add some more channels after my request is attended to. expecting your immediate response.

ID No.1000259435 Mobile No.9960282619
Pl add the following channels to my existing pack
News 8 channel No.618 ; Tiranga TV channel No.617; India Ahead Channel No.613, Zee TV 24 Taas channel No. 1215

Sir/Mam
Tatasky Id 1023618489 / 6006228656. I want 3 days topup, but 56633 message are failed, and missed call is also fIled why, what is the service. I am not satisfied on this tata sky service.

I want to select hd channels but customer care does not exit.

Dear sir,
Presently I am havong mega pack with multitv. I want to go only for Sony Sports, Star serials and sports, Zee serials, cinemas, zee news, zee, Star Bharat, star gold, Sony hindi movies,All free news channels, Bihar - Jharkhand news channels, Colours serials and Tata sky music.

Hi, my name is dineshkumar my tatasky id 1102939772. i want to change my RMN please add (9841551552) this number old RMN is 9444440026 thank you.

I have two subscriber IDs with same RMN. How can modify packs in both ids through mobile Tatasky app. I am able to do it only for one id.

Sir/madam,

My Tata sky DTH was recharged but money is still not reflected in account and channels are not yet active.

Recharge amount 185.
Subscribe id 1342165998.

Channel 9xo is not available. Make it available on Tata sky. I raised this issue several times but not got the reply. Can you make 9xo available?

My Tata sky is not working properly. My set top box is not receiving signal. There is a heading first time installation set up. Help us.

Thanks.

Very poor customer care service, never use this company.

No mail post. My mobile app not recharge and not able to manage pack. 9903425602.

I have 2 connections. In one of them there is no connection. Pls check soon and restore the same. My id 1096088727 and my phone no 9859911392.

I had booked a new Tata Sky DTH connection online. But it was not booked and money was debited from my bank account. Pls refund back my money already I have booked another connection.