help@tataplay.com: Tata Play Customer Care Email
Email
help@tataplay.com
Company
Department
Customer Care
Region
All India
Note
Write to Tata Play (Tata Sky) customer support for all DTH subscriber related complaints.
If the above contact didn't helped you, here are alternatives to reach Tata Play customer support.
Contact Number
1860-500-6633 - Contact details
1800-208-6633 - Contact details
Support Link
Twitter page - Contact details
Comments
Tatasky DTH not working (No Signal) - Customer ID 1285616601
We have been trying to call your helpline from yesterday but no response for call. our Tatasky connection not working. I tried all helpline no of Tatasky. still have facing problem to contact.
Please look into this matter & resolve the issue as soon as possible.
Re: Tatasky DTH not working (No Signal) - Customer ID 12
Hi, we hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Non availablity of channels
Since last 20 days or so not receiving channel 128.129,130 and some other, tried to contact the customer care but the numbers are not active .in this case what should the customer do. can anyone help me out of this situation.
Re: Non availablity of channels
Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Click here https://goo.gl/E3Yiv3 for more information.
Not able to watch Sony tv
Sony TV, Sab TV, aajtak, set max etc channels are not working in my set top box.
Re: Not able to watch Sony tv
Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Click here https://goo.gl/E3Yiv3 for more information.
Requesting Goa News channels
There are many channels in most of the languages but not even one Goa news channel in konkani language.
Requesting Goa News channels
Hi, adding new channels is on our “to do” list! We will keep you updated about any new additions! Stay tuned.
Recharge done but a/c was not activated
I have been recharged the a/c with amt. 400 on 03-10-2018 at 10.45 am amt was debited but Tata Sky a/c was not activated.
Tata Sky I'd 1124769264
Mob no. 9978469373
Re: Recharge done but a/c was not activated
Hi, we hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Complaining about recharge
Sir, my sub. id no. 1054287477 is rechange on date 26.9 .18. an amount of rs.320 still we can not able to view please can you help me.
Re: Complaining about recharge
Hi, we hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Can't view SET channel
I am not able to view Sony Entertainment channel even though i had subscribed it. please look into the matter at the earliest thank you.
Re: Can't view SET channel
Hope that you are connected back to your entertainment! Do write back to us if you require any further assistance.
Very bad service
Not viewing any channels after missed call, it’s a total bogus message on screen 3rd class service.
Re: Very bad service
We see that the channels are active in your account. Please let us know if we can help you with anything else.
Over charges and deactivated my account
I made a complaint on 27/09/2018 to customer care for my settop box is not working since last 7-10 days. the executive registered my complaint and arrange technician and next day Mr. Munish gaur contact no 7011442173 visiting and look after the problem is in settop box. he replaced the settop box that already in warranty period and 1 component replaced to dish and said the components cost is Rs. 150/- and visiting charges is Rs.300/-, no other charges but company deducted Rs.850/- and deactivated my account on 29/09/2018. I contact customer care executive and concerned about my problem/ issue he registered a new complaint no is 17Y97BXN and said our executive contact you initially but no one contacted me then I recall customer care executive and concerned about my problem/issue he said your complaint is not registered. then he registered a new complaint no is 17ZMWM7H on dated 30/09/2018 but issue is same no one contacted me. then I call customer care executive and told my problem she is also said your complaint is not registered then she also registered a new complaint no is 18203Z6F but the same no one contacted me till now.
My account is deactivated from 29/09/2018, please tell me what can I do? it is my humble request to you please look into the matter initially and resolve my problem otherwise I approached the consumer Court and drop your connection permanently.
Deepak mittal
S.id 1076199213
Con. 8130592166, 8800826031
Mail at. mittal.deepak396 @gmail.com
SONY channels
I am unable to view SONY channels on my laptop, which I could before. It is appearing on the TV but not on the laptop. Please assist.
Re: SONY channels
Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Click here https://goo.gl/E3Yiv3 for more information.
About your tollfree
Your toll-free number is ridiculous reply and your services is bakwas i have complained about at trai u see it.
Re: About your tollfree
Hi, we are here to help you. Please elaborate your concern along with your RMN/Subscriber ID for further assistance.
Complaint
Dear sir,
My name is Yatin Sarna and i am using ur services but I am not happy with ur services I am facing issue related services you not informed me anything and discontinue my channels. So I have registered a complaint against ur company in consumer court and my complaint number is this 947639. So if you want to resolve my problem. so plz resolve at high priority.
Re: Complaint
Hi, we understand what this has been like for you. Kindly share us your RMN/Sub ID and let us do the rest.
Activate account
Sir my Tata sky box is deactivated, plz active. id no is 1019365772.
Re: Activate account
Hi, we hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Recharged four times yet not running
I recharged my tata tsky bearing ID 1205492430 three times 300+100+200+320 but my tatatsky account was not credited and it is still describe, plz help.
Tatasky not working
It's been 10 to 15 days my tatasky is not working and only reply I m getting from customer care that the engineer will come within 24 hrs and solve my problem. it is so frustrating that the engineer doesnt even bother to come. fedup.
Tata Sky
Hi, we understand what this has been like for you. Kindly share your RMN/Subs ID for further assistance.
Unable to view set hd & set channels
I've subscribed the ultra pack with dhamaka pack but i'm unable to view the SetHD & SET channels. Please solve this problem.
Tata Sky
Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest.
Share your experience about this business