cs-reply@amazon.in: Amazon India Customer Care Email
Email
cs-reply@amazon.in
Company
Department
Customer Care
Region
All India
Note
Customer service email address of Amazon India.
If the above contact didn't helped you, here are alternatives to reach Amazon India customer support.
Contact Number
1800-3000-9009 - Contact details
Support Link
Official website - Contact details
Twitter page - Contact details
Live chat - Contact details
Comments
Need replacement
My order-tea tree oil which I received is found to be damaged.Oil is leaking out. I need replacement.
Broken tempered glass
I have received a broken 6D tempered glass for poco f1. kindly refund my money since it is damaged!
Incomplete order
There was two cleanser in the kit in place of one scrub there would be one scrub.. I want a Replacement of beauty product.
Got expired product
I have ordered BCAA received on time but the product is expired. I wants a replacement or refund. Please.
Late delivery and small size
The item which I bought was not of my size and it was deliver too late also.
Order was not completed
I ordered a hot glue gun and i paid delivery and product amount online. It it was not delivered even after the expected delivery date. On calling customer care i was told it was not ordered. PLs check why was it not ordered or else refund my amount to my account.
Return of two items
Two of my four item received are defective. So I opted for returning. Amazon agent came my home & told that without price tag he could not be able to return those items.But actually there were no any price tag at all. Then how can I be able to do so?
Request for return item is accepted but item is not return
Dear sir, I am Shobha. My address pin code is wrong but now I updated, i request for return my saree, request is accepted, but return request is pending. many time call on toll free number, but my request till pending. please fallow up my order.
Replace fast
I got a wrong product from Amazon.. I wanted to replace it faster.
Refund due to expiry date
I have purchased the alpino peanut powder which is expire..... date of manufacture and date of expiry issue. plz change my product as soon as possible,
Not exact product as advertised by Amazon
The helmet is not exact as the picture shown. I needed black visor helmet.. Amazon provided me normal. if I needed normal I would buy much cheaper helmet from the shop.
Return of mobile phone
Hello sir, my parcel was returned on 3 october 2018 but till now i didn't get the money from Amazon.
Refund product
I have bought a Jeans pant of Flying machine brand & the size isn't perfect. So I'm demanding a refund for it, please do it as soon as possible.
Delivery person not responded properly
I have ordered hotwheels on 5th October,I got delivery message on 7th October and i contacted by delivery man but due to some work I requested him to delivery at Gandhipuram but refused and told for single delivery I can't, l agreed to get it next day.as I have been in out of station, I requested him to delivery at 2:00 pm and he also called me to vellalore and when I reached he was not there and he was called me many places but he couldn't come there nearly I was on road more than 1.5 hours and his phone was switched off more than half an hour.finally he refused to delivery the product.he was created the tension situation and gave mental stress to me.so I want proper response and reply immediately and an assurance that it should not happen in future.
Return and refund
We ordered multi purpose plastic modular storage system we thought it would be big enough but its smaller than we expected so that's the reason we want to return it. We hope you accept our request.
Complaint
I ordered a bag of American tourister worth rupees 653 and the order no. Is 40558359584841910. when I got the bag it was not big enough for me so I replaced it and asked fr the refund...but i did not get the refund at tht time. Then I again ordered a bag worth rupees 1300 and cancelled the order after some hours and I was being told that i will get my money back by 4th of October. Its 9th of October still i didn't get my money... this is seriously gross.
Reply for return request
I have ordered a haier refrigerator. Problem in this item is that there is no functions that are written in booklet and there is no guarantee card and proper bill is not provided.
Wrong item
Dear Sir, Madam
I have book mi y2_Blue phone _10th_oct. I watch in amazon web that front side is black and back side blue. after that i book order. today i have receive my mi y2 mobile. that is front side is white and back site is blue. then i see difference in front side is white but your web is show black. Amazon send me the wrong item. I need to be get my product as soon as possible.
Product damaged
Pls return the product because product damaged and provided the old product by amazon company.
Replacement of LED TV
I got the order from the 06/10/2018 Led TV micromax 81 cm/ 32 in. there is some problem on the screen so can you replace it or refund the money. i have call up to the customer many times. but they didn't take serious on this matter.
Return or refund AWB# 521987592321
Delivered black gold plant is totally damage ...roots of plant is remove from pot.
Worst product
This therapy machine was not good . I am not satisfied with this product. There was high flow of current. After use this machine skin rashes on my body. I want refund my money.
Not original product
Return this duplicate product. Very harsh serum nd fragrance is also.
Replace the wrong delivered item
I have ordered vaadi herbals anti acne face pack 600gm......but instead of this I got fruit face pack 600gm which is not in good condition. So, I want to replace it.
Duplicate product
I hv got duplicate wow fairness cream, the cap was not sealed, and the color was change nt actual.
Got wrong item
I ordered a round hair brush which was completely different from the picture given. the product is such a low quality and also the return service is not available, I want to return this product at any cost I don't want this low quality product because it would not solve my purpose for which I ordered this product.
Wanna know about warranty time of product
Dear All,
i i wanna purchase a product from Amazon "P7550R3FA" it's LG semiautomatic WM. pls send the description about the motor as well as lobar warranty of the product.
thanks
tanu jain..
Mobile phone order
I ordered Samsung Galaxy Note 8 on 12 October ND delivery date was 13 October. But they didn't deliver till 16 October. Now amazon say we will refund ur money back bt I don't want money back I want my order. If u refund my money so plz refund my money with interest.
Return and refund issue
Inspite of all my bank details being appropriate my refund of money is being frequently with held. The staff at the customer care services are asking Check the bank details furnished even though being right. It has been almost 30 days I hope for a quick and effective service sooner for the refund of my product.
Product ID : 402-6712279-0657924
Return order
I have order gtc barbeque which was damage.
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