0120-4904820: Yatra.com Customer Care Phone Number

Contact No
0120-4904820
Company
Department
Customer Care
Hours
7am - 12am, 7 days
Region
All India
Note
Register your complaint on Yatra.com call center number.

If the above contact didn't helped you, here are alternatives to reach Yatra.com customer support.

Contact Number

1860-5000-800 - Contact details
1860-5000-600 - Contact details
0124-4180820 - Contact details
0124-4180815 - Contact details

Email

rail@yatra.com - Contact details
support@yatra.com - Contact details

Support Link

Official website - Contact details

Comments

Yatra had taken more than 15days to refund my amount and the amount still not come to my account. Kindly refund the amount.

Reference no : 1808811155408

Hi,

Regret the inconvenience caused, we are having this checked with our concern team and would update you with the refund details. Kind request for your patience in the interim.

Regards,
Yatra Care!

​Dear Customer,

Greetings from Yatra.com !

Your refund of INR-1471.00 has been processed from our end on 24 AUG 2018 under bank reference number shared with you on a separate e mail. We would request you to contact the grievance cell of your Bank through which the payment was done to Yatra.com. Please provide them the above mentioned number to check the refund status. Incase Bank confirms you that the payment has not been received or refund is not processed from Yatra.com, We would request you to please share the written communication with us on forums@yatra.com to take it forward with the bank.

Regards ​
Yatra Care !

Maruthamuthu

Thu, 09/13/2018 - 20:11

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I have received a gift voucher from SBI and I am not able to avail the code given in the gift voucher while booking Hotel by online, can you please help? It is noted as "In-store redemption process" in the Voucher at below.

Yatra.com

Fri, 09/14/2018 - 13:45

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Dear Charles,

Regret the inconvenience caused which you have gone through!

We would like to inform you that seat number can be assigned by the IRCTC. We request you to kindly contact to the IRCTC for any changes.

Regards
Yatra Care

Anil Kumar

Fri, 09/14/2018 - 16:25

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I am trying to a longtime for service on my number 9560265830. I had all bills paid dues. as an bills transaction ID no. 180914073727868E010068809 paid on 14.09.2018. at Store Name: COCO CR PARK.
Store ID: DL-19686-9871714666.

Yatra.com

Mon, 09/17/2018 - 13:23

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Dear Simmi,

We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns.

Regards, Yatra Care

Joynal uddin

Wed, 09/19/2018 - 22:05

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Today I booked ticket but it's showing unconfirmed booking reference no is 190986588965 and deducted money also plz confirm it tomorrow is a flight in the morning.

Yatra.com

Fri, 09/21/2018 - 17:51

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Dear Customer,

As per records, our customer care team would have contacted you for all your concerns and have given you the required information and assistance, according to our findings the booking is not confirmed and full refund of the paid amount is processed from our end on 20 SEP 2018. In case of refund to bank account/credit card, yatra takes 24 Hrs to process your refund. Further the private sector bank may take 2 to 3 working days and public sector bank may take up to 7 working days for the refund to reflect in your account.

Should you require any further assistance, Feel free to write us back.

Best Regards,
Yatra Care !

Jagdeep Kaur

Wed, 09/26/2018 - 16:45

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Dear sir,

I book my train ticket on 24 September 2018 . from Delhi to Nagpur in Bangalore rajdhani train. Two times money deducted from my account and my ticket is not confirmed. today i get the message from yatra.com the one time money is refunded in my account. but i check my account no money is transferred in my account. which type of services you are provided. please kindly refund my two times deducted amount of money in my account as soon as possible.

My reference no. is 2409891342036.

Dear Jagdeep,

Greeting from Yatra.com!

We regret the inconvenience caused to you. As per our record under Yatra booking number 2409891342036 full refund of INR 4844.00 has been processed from our end in your same mode of payment on 24th Sep 2018. As booking was not confirmed and regarding amount charged twice we have forwarded your query to our concerned team to check. Request to kindly allow us time.

Thanks
Yatra Care.

Yatra.com

Wed, 09/26/2018 - 18:45

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Dear Jagdeep,

Greetings from Yatra.com!

We thank you for your patience. As we checked and confirmed that aforesaid transaction of INR 4844.00 could not go through successfully. The amount will be auto reversed by your bank. This may take 5-7 working days from the date of transaction. We request you to check with your respective bank. We hope that above information will suffice the purpose.

Best Regards,
Yatra Care

Bhavana Ganesh…

Thu, 09/27/2018 - 14:46

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Brought Metro ticket from airport road station to Ghatkopar. Money debited twice & still QR code never appeared. Please refund my money Rs 40/- at the earliest.

Rahul Roy

Thu, 09/27/2018 - 19:02

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I have booked a flight, my money has been deducted from my card but ticket has not booked yet. It's saying oops some hiccup.

Dear Rahul,

Regret for the inconvenience caused to you!

Request you to please share the registered e-mail Id along with the transaction date and amount to enable us to assist you.

Thanks
Yatra Care

Dear Rahul,

Greetings from Yatra.com!

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards
Yatra Care

Dear Anish,

Regret the inconvenience caused which you have gone through!

Request you to please share the PG reference number along with your bank statement from transaction date to till date at forums@yatra.com to get this checked once as we are able to find only one transaction details with the above booking reference number.

Regards
Yatra Care

Amit Jayram Kale

Mon, 10/15/2018 - 17:25

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I booked subject holiday package with yatra by paying 30% booking from Sales agent Vivek Pal. As soon as as i paid, He stopped giving answers to my every query and stopped answering my calls from his boss number. Above that he is not even replying to mails that i am sending.

Now i have no status of my booking and cant even go for other booking just because my money is tuck here.

Hope they will you train your agent to give proper service as i am even to start journey with Yatra.

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