0120-4904820: Yatra.com Customer Care Phone Number

Contact No
0120-4904820
Company
Yatra.com
Department
Customer Care
Hours
7am - 12am, 7 days
Region
All India
Note
Register your complaint on Yatra.com call center number.

If the above contact didn't helped you, here are alternatives to reach Yatra.com customer support.

Contact Number

1860-5000-800 - Contact details
1860-5000-600 - Contact details
0124-4180820 - Contact details
0124-4180815 - Contact details

Email

rail@yatra.com - Contact details
support@yatra.com - Contact details

Support Link

Official website - Contact details

Comments

Dear Tauqeer,

Thank you for your acknowledgment!

We would like to inform you that as we have checked your refund of INR 610.00 has already been processed from our end on 01st Aug'18. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Hope your query has been resolved now. For any further assistance feel free to connect with us.

Thanks
Yatra Care

Yatra.com

Wed, 08/01/2018 - 16:59

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Dear Tauqeer,

Greeting from Yatra.com!

We regret the inconvenience caused to you. We would want to inform you that refund of INR 610.00 has been processed from our end in the same mode of payment on 1st Aug 2018. Request to kindly make a new booking and please note If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.

Thanks,
Yatra Care

Sreevatsa Jutoor

Fri, 08/03/2018 - 20:00

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As I booked ticket to Bangalore to bellary in Sanjana travels I did not get the ticket but the amount has been deducted from my account. please send me the ticket.

Dear Sreevatsa,

Greetings from Yatra.com!

We regret the inconvenience you have gone through. Kindly share your registered email ID to enable us to assist you.

Regards,
Yatra Care

I booked my train ticket my ticket is not confirmed but amount is deducted from my account. please tell me my ticket is confirmed or not.

Holla bhargavi

Mon, 08/06/2018 - 11:04

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0408868582484 this is my reference id. Still waiting for refund amount... Not reflected in my bank account. N where should i contact.

Dear Holla,

Greetings from Yatra.com!

We would like to inform you that as we have checked your refund of INR 3913.00 has been processed from our end on 04th Aug'18. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Hope your query has been resolved now. For any further assistance feel free to connect with us.

Thanks
Yatra Care

2449292329, 2349290718 is my PNR no. Still waiting for refund. The ticket book on 25 July 2018. These are two refund Not reflected in my bank account.

Dear Raju,

Greeting from Yatra.com!

We would want to inform you that email ID entered at the time of booking is wrong. Request to kindly connect with the airline for its rectification, Please note e-ticket has been sent on your correct email ID, Request to kindly check.

Thanks
Yatra Care.

Yatra.com

Fri, 08/17/2018 - 12:10

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Dear Abhishek,

Regret the inconvenience you have gone through. Request to kindly share your correct Yatra booking number for us to assist you.

Thanks, Yatra Care.

Yatra.com

Fri, 08/17/2018 - 12:23

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Dear Mr. Singh,

Greetings from Yatra.com!

We have sent the e ticket at your registered email id, Kindly take the print out. For any further assistance, feel free to connect with us.

Thanks, Yatra Care.

Best Regards, Yatra Care

Dear Customer,

Greetings from Yatra.com !

Your refund of INR-742.00 has been processed from our end on 07 AUG 2018 under bank reference number shared with your on the registered e mail address. We would request you to contact the grievance cell of your Bank through which the payment was done to Yatra.com. Please provide them the shared refund status. Incase Bank confirms you that the payment has not been received or refund is not processed from Yatra.com, We would request you to please share the written communication with us to take it forward with the bank.

Should you have any further queries, please write us back.

Regards,
Yatra Care !

Yatra.com

Sat, 08/18/2018 - 08:50

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Dear Customer,

Regret the inconvenience caused, we are having this checked with our concern team and would update you with the details. Kind request for your patience in the interim.

Regards,
Yatra Care!

Tanweer Ahmed

Tue, 08/28/2018 - 21:21

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Sir,

I have booked ticket and make payment but couldn't get any reference no. and booking detail and amount is deducted from by debit card. pls help.

Yatra.com

Wed, 08/29/2018 - 10:59

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Dear Tanweer,

Regret the inconvenience caused. We request you to please share your email address used for the booking and amount charged for us to locate the transaction.

Thanks,
Yatra Care

Dear Simmi,

Greeting from Yatra.com!

We regret the in convenience caused to you. Request to kindly share your register email ID used at the time of booking along with the amount charged at the time of booking.

Thanks
Yatra Care.

Dear Simmi,

Greeting from Yatra.com!

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards,
Yatra Care

Arun singh

Tue, 09/11/2018 - 11:07

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Sir,Mene abhi thodi Der phle trian Ka ticket book kraya lkin uska koi bhi msg abhi mere MBL no 7733970224 or nhi Aya h or Mera balance bhi cut gya h account se. pls help me.

Dear Arun,

Regret the inconvenience caused which you have gone through!

We would request you to kindly share the registered e-mail Id along with the transaction date and amount to enable us to assist you.

Regards
Yatra Care

Dear Arun,

Greetings from Yatra.com!

We would request you to kindly ignore the previous post. Now, would like to inform you that as we have checked your train booking was not confirmed due to some issue. Hence, your refund of INR 575.00 has been processed from our end on 12th Sep'18. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Hope your query has been resolved now. For any further assistance feel free to connect with us.

Thanks
Yatra Care

Charles Johnson

Tue, 09/11/2018 - 16:07

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Dear yatra.com
I booked train ticket for my dad through yatra app and I selected the lower berth tkt.. but when i made the payment. I got upper berth. Kindly arrange the lower berth.

Dear Charles,

Regret the inconvenience caused which you have gone through!

We would request you to kindly share the Yatra booking reference number to enable us to assist you.

Regards
Yatra Care

1109882474978 Is my yatra booking reference.. Kindly i need the lower berth not the upper berth.. During booking i gave lower berth option . But I got upper berth confirmation.

Hi, We would want to inform you that seat selection is a preference not a confirmation, Irctc reserves all right to give the best available seat or change the preferred seat at the time of confirmation or chart preparation, we do not have any control on the same. Regards, Yatra Care !

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