cs-reply@amazon.in: Amazon India Customer Care Email
Email
cs-reply@amazon.in
Company
Department
Customer Care
Region
All India
Note
Customer service email address of Amazon India.
If the above contact didn't helped you, here are alternatives to reach Amazon India customer support.
Contact Number
1800-3000-9009 - Contact details
Support Link
Official website - Contact details
Twitter page - Contact details
Live chat - Contact details
Comments
Problem with my order
I am having problem in ordering my product.
Wrong shade of my eyeshadow palette
Sir, I want exchange my sivannah eyeshadow palette because instead of pink shade I have got nude shade palette.
Received wrong item
I have received tulsi organic green tea classic instead of tulsi green tea original. please replace the product or refund the money back.
Wrong item
I placed the order of phone speaker but u delivered the laptop speaker.. Pls exchange it for me.
Exchange plant
This plant is not so good condition. plz exchange this plant.
Extra money taken
I ordered shoes from Amazon and the price was showing in the app tht is rs 499 but yr executive took money from my family is 1500. I want you to refund my money 1000 rs.
Gift is not wrapped
Gift is not wrapped while 30 RS is taken by me for gift wrap.
Incomplete item sent to me
Remainder No. 4:- Dear Sir, I am Sri KAMAL BISWAS, reside in Farakka Barrage Project, West Bengal, Ph. No. 8942068902. I, lodged the complaint previously for incomplete materials in my parcel(Ladees saree But have not blouse peace) sent by you. I returned the parcel by speed post by post office of Farakka Barrage Project on 12-06-2018 and the consignment No. of the returned parcel is “ EW142620983IN “. You can Track this Consignment number in Track consignment in the website of www.Indiapost.gov.in . This consignment number is the proof of returned parcel to you, which was arrived to you on 18-06-2018. My parcel was delivered to the appropriate Address which was instructed by You in the returned status as { Tagline Silk Mill , Sy, No. 76-77, Flat No. 1408, 14th Floor, Old Bombay Market Aprt-Silk Co-op So Umarwada, Surat, Gujarat-395010}.
I am continuously purchased items from your company but you are not take action of my previous matter. Hence again its requested you to please take immediate action from your end to returned my amount in my Account. Dated : 23-07-2018.
Refund related enquiry
I ahd ordered a product when i received the product so the product is missing so when i will get back my refund and the 5days has been over but i didn't get any resolution.
Received wrong product
I have ordered a honor band 3 a fitness activity tracker for Rs1500 and when i opened up the product, there was earphone instead of the fitness band.
No cash on delivery option
I am not getting COD option, pls provide it to buy products.
Recieved a damaged dryer
I have received a damaged blow dryer.
Wrong product delivery
Wrong pattern and colour lehnga choli, return please accept.
Complaint
I ordered herbal shake vanilla flavour. when I opened it I was shocked that there were insects in shake.
My order delivery so Late
Amazon delivery service very very bad. My order Is late. My product delivery to 21 to 25 but still my order is 28 late. I am very unsatisfied with Amazon services.
Return product
Actually I have ordered huda beauty pink mini edition n I got red edition.
My order is not proceeding
My order is not proceeding when i try to order samsung galaxy j8, exchange against vivo v5. And it shows, your item is no longer available for this product. So, my humble request is please help me.
Not working glue gun
I have ordered a glue gun via order no 40830298205799569. Glue gun order date 03.7.2018 and invoice detail HR 1554422411-1819 is not in the working condition. I would like to get it replaced.
False statement given by customer executive
Even also m sharing the voice record to social media . I will except a quick call from the administration team.
Incomplete item sent to me
Remainder No. 5:- I am Sri KAMAL BISWAS, reside in Farakka Barrage Project, West Bengal, Ph. No. 8942068902. I, lodged the complaint previously for incomplete materials in my parcel(Ladees saree but have no blouse peace) sent by you. I returned the parcel by speed post by post office of Farakka Barrage Project on 12-06-2018 and the consignment No. of the returned parcel is “ EW142620983IN “.My parcel was delivered to the appropriate Address on 18-06-2018, which was instructed by You in the returned status as { Tagline Silk Mill , Sy, No. 76-77, Flat No. 1408, 14th Floor, Old Bombay Market Aprt-Silk Co-op So Umarwada, Surat, Gujarat-395010}.
I am continuously purchased items from your company but you are not take action of my previous matter. I was think that your company is better compare to another but I am wrong, snapdeal is much better company to you because his thinking is better compare to you for customer. Hence , I decided to not purchased any items from your company till you are not refund my money to my account. Dated: 31-07-2018.
Product colour issue
I had ordered the Beard Trimmer of the black color. First time you had sent a golden color and you sent the Pink Color second time. If you did not have black color then why do you show the black color product in it.
Refund money
Sir I have ordered a book of sbi clerk mains but I had canceled it yet this order was sent to me for which I payed 420Rs. I have complained many times on call but my money has not been returned yet. So kindly return my money.
I don't get cash back
Yesterday i will be confirmed yatra flight ticket but I don't get my 750 rupees cash back.
Received wrong order
I have received my goods but the biscuit which I have received are not osmania but fruit biscuits.
Want replacement
Amazon sent me the wrong item I want replacement as soon as possible.
Got fake call
Amazon vendor not fullfill trust now a day's. your detail share by amazon, we got fake call.
Return bad quality product
My order was tucute 6pcs nighty, and ur fabric of that nighty was not good so I don't want it plz.i want to returned it and refund.
Got the item defected
Got the item defected even though the contents and the box was okay.
Shoes replacement
Two times we have replaced the shoes but still third time I have received wrong shoes again. Amazon is becoming pathetic day by day and thus I am loosing the trust on amazon.
Promotion not applied to my order
I did 10,000 payment through SBI-debit card (maestro) which as 10% through card but i didnt get the cashback to my account.
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