cs-reply@amazon.in: Amazon India Customer Care Email

Delivered something else than ordered.

I ordered intex eco beats, i received it on 13 april 2018. The phone heats when on calling & charging. so i go to replacement for unsatisfactory product. i have been cancelled the replacement at a time, receiving boy pickup the product at 17th april, but still now there is no updates or notification are not available in email or message in phone between the receiving the product by us at date of 17th april 2018 and 5th may 2018, i kindly ask u to refund me the amount to our account, within short days. My order ID 402-2859067-3443515.

Infocus vision 3 has requested to return for refund but the bank account is not updating.. How can I get the refund in any other way?

I received a broken Natures Absolute Pure Eucalytus Essential Oil bottle today, kindly exchange it.

The table mate we received from Amazon is damaged.

I want my refund from your order. I am not satisfied with your service, it's not applicable to clients.

Amazon what kind of services you are providing? I just got bunch of paper and i had order puma sandals but its missing. I am your regular customer how can i trust on and why do u does wid me... return my money amazon.

From my Amazon app Rs 999 and Rs 6474 has been cut without OTP and CVV on 12.5.18. Pls refund to my account.

I think amazon members not doing their job well they disturbing us and waste our time.

I got wrong item from Amazon. I have ordered bgr 34 blood glucose metaboliser but i have got bgr 34 carbohydrate metaboliser. plz refund me asap or otherwise exchange my product with respect to ordered product.

I received item In a damaged condition and it is not like shown in the images. Here I was asked to send image if received item but option of image is not available.

I have received the wrong item.. this is not the one i have ordered.

Dear Team,

I have returned my order items on 28th April 2018 also I have talk to your customers care person for five to six time and confirm to my returned goods received or not they are not give me any confirmation me. Every time I have ask him to refund my money in my bank Account but till now I have not received my money.

If u r not process my refund my money in my bank Account befor 2 days. I will be complained again your company in local Surat grahak shurksha Kendra in surat.

Regards,
Varsha Nilesh Trivedi
Surat Gujrat
Mob 8140772522

This is the first time i am experiencing this as being a regular customer of amazon. I have ordered 4 products. But when I received the the courier box was completely unsealed and only broken conditioner received in it out of 4 items. Courier boy was so rigid not ready to take amazon pay nor by card payment he just asked me to pay cash. The level of services we expect from amazon is pretty high.

If we will get these kind of services it will surely loose the trust from the company. I am the issue is not with the cloudtail vendor i am sure fraudulent was done by courier boy. I only expect my all products to be deliver or return my money back.

I want to replace my acupressure kit because of I was not got 2 products which was shown in cart.

Tempered glass are broken of honour 9lite. I want to replace the tempered glass.

Supplied fake memory card 32gb is not working at all.
Order I'd -407-7552799-4950706 By Harsh Enterprise.

Sir/Madam I buy Rock Men's Premier Loafers and Mocassins Casual Shoes Coffee Color Size 9(UK/India). More info at amzn.in/8erccor one piece but in the first payment, due to network it failed so for the second time I ordered and so I received the same product 2 pieces. I've already returned the product and still now I haven't get back the money for this. so please send me at the earliest. Thank you

Hi, sir!! Regret to say that i have received wrong product today. As i tried to fix tempered glass in my j5 mobile but the glasses is out of size. Would be highly appreciable if u kindly replace me the accurate size.

Amazon send me the wrong item. Packet delivered to me was not the item that I ordered for.

The product which I had got Its left to expire in 25 to 30 days and next time i want proper and perfect material, it should be on time.

I have all items attached and received in Dell mails corresponding to what is promised that Monitor is to be returned and replaced. But no action is being taken. PW etc of Amazon will be said to access the INVOICE of dated 22 June 2017. please take action at the earliest.

I was order for two bed sheets but I got only one.

Today I got damaged one I want to exchange it.

Today i return Redmi 4 gold 64 GB mobile at 09:20 am to Mr. Ashish agent of amazon company.

I ordered a tron light for helmet GREEN COLOUR instead of that i got red colour its a replacement order from past order and i Am getting same lights at the rate of 1250rs instead of 999rs. Both time i got same colour lights, whats going on are you fooling us by selling same lights of two different rate. Time and order should b punctual.

Sir,

I have placed an order for Wonderchef Nutri-Blend 63152296 400-Watt Mixer Grinder with 3 Jars (Red) vide order no. Thursday 17 May 2018 / 403-4105665-8166758. But the vendor supplied the wrong item contain only two jars (jar of 750ml was not there). I have also informed to your call center team but they do not provide any solution. The complain window closed on 1st june 2018 only and i have lodged complain on customer care on 4th june 2018.

I feel cheated as the wrong item was dispatched to me for which i have paid more money to your company Amazon. i am not telling you to change the item but only to supply the remaining item which was not supplied by your vendor. I am your regular customer of your company.

If you will not considered my request than i have no choice left except moving to consumer court as i feel cheated by your company.

I have purchased a 16 compartment cosmetic organizer and it was found damaged from a corner. So i want to return the product as soon as possible and i need another one as i have to gift that to someone.

Product details -brand ozoy compartment cosmetic makeup jewellery lipstick storage organizer box, transperant 16 compartment.

Its a poor quality headest is given by amazon.in. pls recollect my headset.

I had ordered vlcc facial kit from ur site but when I received my parcel I found that it didn't match with the ordered obe. So I kindly request u to replace my parcel with the ordered one.