support@olacabs.com: Ola Cabs Customer Care Email

I am using your app for 2 to 3 years. i thank for yr service rendered to me so for. particularly for auto. i use to go for narasimhar koil regularly even though i face problems with auto, share i.e sometimes i wl be waiting for auto/share after booking all of a sudden they used to cancel .without informing me. some auto use to say yr booking place is distance u cancel it but i wl tell them i wl wt but they themself cancel the ride, they will ask for etc money, app will show an amt. while booking auto use to come same route but te rate will show higher, if ola money auto people will nt be interested or they wl ask for extra money like these even though i face it and i know two wheeler riding i was using yr app . but i regret to say my accout is blocked without informing te reason and proir information. it is ok i once again thank u for the services rendered to me.

Auto drivers in India are not confirming ride even if they are available. The are just keen to take medium rides i.e upto 10 Kms ride only. And they are not Either confirming small rides(3 Kms) or long rides (20). I request Ola to take actions regarding this issue else the Ola would loss be it's Reputation in India.

For my last share ride in ola , i havent reached my location in guaranteed time, according to ola i will be able get refund for that case. So please do the necessary.

Very bad service provide by Ola ...is that Ola's driver's Don't have talking since.... he was used the abuse word on me for opening door issue.

Why is that drivers are cancelling the ride without giving any intimation. I had to book ola auto for 5 times where all these 5 drivers had cancelled my ride. Certain drivers disconnected my call when I tried calling them some of them gave a lathargic answer. This happened to me on 25th Jan 8:pm I had to wait till 8:30 due to this issue similarly on 26th Jan 10:am cancellation was done by 2 drivers. Later I booked in jugnoo. Why is this happening, request you to look into this issue, if this proceeds u will be loosing lot of customers. Later on I got a account deactivation message. Why I should I be penalized for this, I have been using your ola autos and cabs from past 1 year. Kindly take appropriate action.

Money was deducted from ola money. As I am in hurry got down fast, he demanded for money gave that and left. Now when we recheck payment was done twice kindly refund the amount of 60 which was paid twice

Ride details :
Anbuthiyagaraja
Share white ritz
OSN 837648617

Unblock my account
Unblock my account it was not my mistake. Ola cabs pple plz unblock/unsuspend my account it was not my fault my cell phone was fully hanged while i was booking a cab and because of this your cabs were got booked by me so many times. it was my mistake i appreciate it if you plz unblock my account again.

I have used Ola cab on Jan 25th 2018 .Invoice for my Ride CRN1453288885 for Rs 272/- usually Rs. 110/- to 140/- will be charged for the same travel.. I have contacted the customer service no and they that they will verify and refund. But till date no response. Pl help me.

I a resident of Madurai. I have booked auto threedays back, I was received message that i have to pay cancellation charges of Rs.15/- though i have not cancelled the trip. further most of the auto drivers are demanding extra rupees ranging from 10 to 20.PLEASE ensure proper charging by yours drivers.

I booked ola for Mumbai darshan ,its show 1899 before booking , BT ola take 2211 and ola doesn't give time condition for ten hours.

Sir, my ola account is blocked, i need my last ride invoice copy so kindly i request to send the ride invoice immediately.

On 5th I got a message that you will have to pay Rs.75 on your ola ride towards cancellation charges. I did not book any ola. This happened twice with me. Is this your way of duping people. I am also working in MHA. If such things continue then you have to face serious repercussions. Be careful and delete the msg of charging Rs.75 from message box. Earlier to this I paid Rs.50 towards cancellation charges without any rhyme and reason.

I forgot my mobile in ola cab and driver is not pickup the call. He also cut tha call.

I was looking for cabs from Secunderabad railway station to miyapur. Ola employees team was there at the station premises helping customers to book cabs and promoting their services.
Lie 1. They said 8% discount . Discount not applied.
Lie 2. Pay by Paytm accepted. Ola driver didn't accept .
Lie 3. After boarding into Cab.Driver drove a bit far and said his Ola app is not working.
Lie 4. He demanded more money than usual or else asked me to leave the cab.
Booking no: CRN1488060345. Driver no: 9704851890, OTP: 2006. Track ride: https://www.olacabs.com/track/61cb3vtprp. To cancel, forward this SMS to 7090955555
Afsar (+919704851890) is on the way to your location in a Silver Verito TS11UA2112.

Once you board your Ola ride, please share OTP-2006 with driver to start trip.

Hi team,
Last time i booked the driver said he wont b cmg to the area which i had to go so driver requested me to cancel. I didn't know this that there will be cancellation charges.... Anyways i paid the cancellation.

Yesterday i went to hospital for an emergency n while cmg bck frm ulsoor again i booked n the driver said he wont cm n it was cancelled automatically... Now y the hell will i give cancellation fee again. Either u wave my cancellation fee which is thr or tell me u cnt n, i will uninstall this app forever.

I left my phone in cab and now if I try calling to my number it is switched off.

On 21.01.2018 on recharge ola money my debit card no 4216xxxxxx876756 from SBI debited twice for RS.623.00 but only one credit was in OLA Money account. Refrence no of credit was 802105008946890502540121103725 and 802105232540890502540121103507. As per your site any failed transaction was to be reversed with maximum 7 days. Here 16 days already been passed but neither money credited at Ola Money or refunded to the debit card. Look into the matter and refund it immediately.

Dear ola team,
This is sunny on second time I'm facing same issue. Just today I add 200 rs from hdfc net banking money deduct from my account and showing a message of duplicate transaction and failed to money load. What is my fault where is my money gone. It's not reflect into my ola money. Please refund my 200+200 rs.

Please remove my email id from your list so i will not receive your promotional emails as this is my official email id. "pkhaire @uhc.com"

Unblock my account it was not my mistake. Ola cabs pple plz unblock/unsuspend my account it was not my fault my cell phone was fully hanged while i was booking a cab and because of this your cabs were got booked by me so many times. it was my mistake i appreciate it if you plz unblock my account again.

Why my account has been blocked? i did not misuse anything. even one day i faced more than five cancellation from the drivers.. really bad experience while using ola app. i just want my account unblock..reply as soon as possible. You guyz just show off of better service.

Unblock my account it was not my mistake. Ola cabs pple plz unblock/unsuspend my account it was not my fault my cell phone was fully hanged while i was booking a cab and because of this your cabs were got booked by me so many times. it was my mistake i appreciate it if you plz unblock my account again.

Dear sir / Madam,
Reg the bill for the amount which I paid for the ride date 17-02-2018 10:56pm.

Please unblock my ola account.

Had a very bad experience with the OLA Credit. I need complete statement for my OLA Credit account. All the time i was paid to OLA Money my credit or debit card, but i got sms regularly OLA Credit balance.

dear OLA
Why to send without checking penalty sms to customer, this not good your TN 09 CF 3062 Mr. Santhosh very bad service to me, please action to that guys.

regards
vignesh

I added some money to ola money but it will not showing, my money was debited from my account what should I do now?

This is third time cheated with me.
1st time due to some network issue I was unable to cancell. But it was charged in my next ride. Yester day I booked from borivali to kandivali charkop. I dont know how it is changed as andheri in system. When I entered the car driver directly asked otp number and took money Rs.222. After taking money he is telling it is not for kandivli. He told me to get down. Otherwise he take andheri and not returned my money.

This is not fair. Again I took another cab. He himself booked from my phone gave him 5 star. This is not good service. If any thing goes wrong I have get back my money. Driver mobile no. 9653204798.- please take action.

I booked a Indica white today for picking up my mom & wife from Sumangali Jewellers (Raja Street) to Hopes college. the bill cost is only 148rs but the driver claimed it as 180rs and got the payment and don't show the bill as well to my mom or wife while payment (cash mode). I tried to call him back and asked for the details but he did not responds properly.

Date: 06/03/2018 Time: 1.23PM CRN 1579367554
Driver Name : Ponnudurai Pandian K

I faced 10 days in pune booking is not coming my cab outstation why? please check in system and send my particular reason in my mail.
Thanks