Official website: Ola Cabs Online Customer Care Support Link

Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Ola Cabs customer support.

Contact Number

33553355 - Contact details

Email

support@olacabs.com - Contact details

Comments

ajay kaushal

Mon, 09/21/2015 - 18:50

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When I open my id it open sometimes but when I made I'd it doesn't made and when I open other id to use I never open during opening time it written that you exceeded the permissible limits. So i request you to do for it and give my all I'd to be opened.

Dr.Vasanthi

Thu, 10/29/2015 - 10:55

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I used to book ola cabs through app. But I was abroad for 2 months and returned, now when I start try to book ola cabs through the app it is not working. Can you please reactivate it. My mobile number is 9840102805 - from Chennai

Dr.Vasanthi.

Shivendu kumar

Fri, 11/06/2015 - 15:44

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By mistake friend booked a taxi and he was not knowing to cancel the ride so he uninstalled tha app. Kindly help me to open the app once more.

I too having the same problem they suspended my acc without any reason I was having 3 coupons. They dont wanna give free rides anymore OLA is a piece of shit, Uber is the best.

Vinod kumar

Sun, 03/20/2016 - 11:50

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I want to know that I have a diesel car 2013 make dire vdI Regn no hr 39 c 2503 and I want to attach this with ola in jaipur. please clear this hr no is allowed to run in Rajasthan with ola thank you.

Dinesh Devda

Wed, 04/13/2016 - 18:59

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Very rubbish company 2 time cancel ola taxi i am waiting on road 30 for mints taxi no mh01bd8577 white indigo driver, shyam bhosale 9768959746. please reply, very bad services. Due to Ola i missed my train, first they call and said to wait but then cancelled the booking.

Jitendra Dohare

Wed, 05/11/2016 - 08:58

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Hello, I am jitendra dohare from jhansi. I have not recived the form 16 of year 2015-2016 in respect of ola cab car (up 93 ah 604 ), pls send the form 16 on my email address.

Virendra Kumar

Tue, 06/21/2016 - 14:01

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I have return ur Datsun Cab with in days as per ur rules refund process takes 15 to months times, unfortunately it now about Two months and accept that ur people threatening to me says :jo karna hai kar lo" Taxi wale ke saath saath ye corporate wale bhi Dhamki de rahen hain.

Very surprised. I am not getting the bill and when I contacted customer care executive and got the replied that they have no facility to correct the email ID . She suggested me, I have to change my mobile number to correct the email ID. How I can change the cell number since last many years I am suing the same number.

Please give me the solution otherwise I am unable to use the OLA because of your system not allow to correct it.

To whosoever it may concern.
I have been using your services since a year now, your company is brilliant at times of need. However since a few months my account, with the number "963-799-6368" has been unexpectedly suspended. can you look into it. Thank you.

Ashok kolla

Sun, 08/28/2016 - 07:21

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Dear team,
With old device today i have visited our Ola Hyderbad corporate office which is located in kukatpally for updating new owner details (Bank Account No: & Mobile No) and also new driver details. Here i have purchased vehicle from old owner with finance continuation of 26 months and i have taken Rs 100 purchase agreement from old owner. I visited to service team/ Counter No: 30 they said we can't update any back account details of yours hence vehicle in SRIRAM Finance , so we required NOC from them. Same i discussed with sriram finance team they said only after cleared the full amount only we will issue the NOC.

Before i am going to purchase this vehicle, i have contacted and taken update from one of your executive Mr. Srikanth. But now they are telling that we can't update details without finance NOC. now i don't no what to do? i am idle and without ola business how could i pay monthly EMI to SRIRAM people. How can your same team numbers can give different update, now vehicle kept aside and i have no other option to pay EMI , only by believing Ola business i entered.

Also i dont have that much amount to do settlement for finance people. You also please think from your end how could i pay EMI. They are not even telling alternative way or further step, now i can't survive now. Please do the needful. Now old owner went to out of city, he is helpless. Vehicle No : TS09 UA4704.

Please provide me the alternative solution or kindly escalate it further level / Nodal/ ECO.

Preeti Jhawar

Sat, 09/10/2016 - 17:24

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Today in morning booked the Ola share and but my drop location was Narayantala west To VIP haldiram, this drop location was distance minimum 10 to 12 minutes. But in app shows Narayantala West To Bakul Bagan and i don't know how to this in app and cab confirmed, and fair was 139Rs. I want to cancel the cab but within a second came and that time i have any option. But i told to driver if its possible please change my drop location, he told me no. But he drop me Vip Haldiram. And i paid to driver 130. But after sometimes i saw in ola app my ride is continue with me. How its possible i don't know. My fare also split because my drop location was also short. i am daily rider in Ola cab. Please as soon as possible add money in ola account without any harassment.

SanketBansal

Sun, 01/08/2017 - 17:37

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Ola cab is useless, Uber is much better than you. I was given aestimte of Rs 120-150 but the took Rs 306 from me.

Pranay agarwal

Mon, 01/09/2017 - 11:55

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A very bad experience with ola. After getting the confirmation for my booking at 6:15 in the morning crn no 523031544 to the airport but at the end time when I called the customer care he just said that there were no cabs and asked me to arrange for another cab at the very 11th hour. Somehow I managed to reach the airport in time. Luckily I had no luggage with me so was able to catch the flight or it would have been missed.

Do take actions against this and should I rely on ola for another time or should I move to some other.

Prachi goel

Thu, 02/23/2017 - 12:07

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Hello Sir, I would like to say that I took ola cab from mother dairy to vaishali through cab no CRN 584449522..due to some inconvenience I need to change the cab from CRN 584449522 to CRN 584512567. Due to this change of cab I forget my luggage in cab..please return my left luggage as soon as possible.

Rajesh soparkar

Tue, 03/28/2017 - 19:15

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I bkd ola cab to day @ around 4 pm. confirmation no. 1455. vehicle no..3556. After booking , first he went to a place nearby. then i asked him to come to my home near by. he confirmed then i kept on phoning... but did not even respond. phone no..9920686331.

Neeraj Singh

Mon, 04/03/2017 - 11:56

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This is to inform you that this is my first booking with ola cabs & this is very harassing experience with you. I suggest my all friends to do not pic your service any more.

I choose your service for going to vinay nagar, faridabad from faridabad sector 34, Ashoka enclave.when i left the cab in midnight 2.08 am i forgot my wallet in the cab. when i remember next day morning around 7:00 am i called the Driver Mr. Prateek Kumar (CRN 631145589), PRIME SEDAN, WHITE XCENT, Mob: 9213829929,8076616599.nwhen i called him first time he said i dont have any wallet in my car. After 10 minutes i called him again & he said for settlement amount for giving my wallet. After that he was misguiding me 2 days from this incident. Then after 2 days he return my wallet without my ATM card & taking all cash from that. he said give me some money then i will return your atm. Then i ask him to please give my card because i dont have cash then he return my wallet. I also have some proof of audios for this kindly find the attached.

Before booking i was not notified about any peak pricing but after my trip i was charged at very unreasonable rate. Before booking charges were fluctuating between 160 - 210 and i was finally charged 528 for the trip. Very much more than what i expected. Really unhappy with Ola services. And for complaing also no email id provided by them.

Mrityunjay mishra

Sat, 04/15/2017 - 19:46

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Hello, my name is mrityunjay mishra and my car number is MH 47 N 2574 and my mobile number is 8097470778. I want to complain about my incentive scheme to were they are always change in 20% operator bill. Were my last mbg is daily ride booking earning.

So please to change my incentive scheme in daily ride booking earning. Because were there my all drivers are not do there duty about this incentive scheme. so please sir to change my incentive scheme in daily ride booking earning or daily minimum business guaranteed. So please change my incentive scheme in daily ride booking earning.

I have experienced drive today. I have booked an ola cab and he has left my relatives in the midway without giving a clue where he has dropped them and ola support also not acted upon. It is very surprising and disappointing also.

Chhutkau yadav

Mon, 05/01/2017 - 16:05

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Hi friends, I request to all customers please ask the company why my bill to much show, come , to much paid driver. I want to tell customers that why your taxi bill comes because ola , drivers device different different kilometers rate some driver's kilometers like micro rate 6.5 and mini 8.50 rs ola company's vehicles rate to much high but DL 1 RT Rate is down but I don't known about it.

Ankita tiwari

Thu, 05/11/2017 - 19:55

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This is the worst service ever faced by ola cabs. We booked a auto CRN 714755648 MAHENDRA PAWAR auto no KA 04 5926 from chokkanhalli, kannuru, bengaluru to chetan habitat the defence enclave kothanur bengaluru ola money deducted 44 but the driver started demanding for Rs 22 more as we were 4 people in a auto, as per the ola customer care there should not be any extra charges for this. I was also ready to pay the amount but your ola service has become so worst. The driver started giving slangs shouting on us harassing us yelling on us. how can you people keep such type of auto drivers what is wrong with your service. He was giving slangs like "bastard, saying as if we are his maid servants please we are educated people, rather you people should keep some genuinely good drivers. He started stopping our path. He was calling people and threatening them to hit us.

This is the humiliation, mental stress that you people have brought today to us . I request you to please cancel the licence of the auto driver. Or I require to complain against ola to consumer forum. And this is not the first time many other girls have faced the same behavior with this same driver.

I have been charged double amount for a 3 rides I have taken. Even though for all 3 rides I payed Via cash but when I book new ride. It's asking me to pay for that rides again. i have wasted money 3 times in double payment. Please help me.

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