0120-4904820: Yatra.com Customer Care Phone Number

Contact No
0120-4904820
Company
Department
Customer Care
Hours
7am - 12am, 7 days
Region
All India
Note
Register your complaint on Yatra.com call center number.

If the above contact didn't helped you, here are alternatives to reach Yatra.com customer support.

Contact Number

1860-5000-800 - Contact details
1860-5000-600 - Contact details
0124-4180820 - Contact details
0124-4180815 - Contact details

Email

rail@yatra.com - Contact details
support@yatra.com - Contact details

Support Link

Official website - Contact details

Comments

Yatra.com

Thu, 12/21/2017 - 00:32

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Dear Albert,

Greeting from Yatra.com!

We regret the inconvenience cause to you. Kindly share your register mail ID along with the amount charge from bank for us to assist you.

Thanks
Yatra Care

Dinesh kumar

Sat, 12/23/2017 - 13:22

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My flight only cancelled due to runway closed one month in that place but I don't get refund amount. this thing is informed to me by airline directly.

Dear Dinesh,

Greetings from Yatra.com!

We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns.

Regards
Yatra Care

Dear Dinesh,

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards
Yatra Care

Hello , My ticket is not confirmed and amount is deduct from card. Kindly refund it. I already sent you mail but you did not reply me.

Yatra.com

Wed, 12/27/2017 - 08:15

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Dear Raju,

Greeting from Yatra.com!

We regret the inconvenience cause to you, Kindly share your register mail ID along with the amount charged from bank for us to assist you.

Thanks Yatra Care

Yatra.com

Wed, 12/27/2017 - 17:16

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Dear Dinesh,

We regret for the inconvenience caused to you!

Would request you to please share the Yatra booking reference number to enable us to assist you.

Thanks
Yatra Care

Yatra.com

Thu, 12/28/2017 - 13:24

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Dear Kunal,

Greeting from Yatra.com!

We would like to inform you that refund of INR554.00 was processed from our end on 25th Dec 2017 in your same mode of payment. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.

Thanks,
Yatra Care

Yatra.com

Fri, 01/05/2018 - 17:31

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Dear Raju,

Greetings from Yatra.com!

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards
Yatra Care

Subhash Jain

Sun, 01/14/2018 - 07:17

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I have booked my Hotel reservation for Suite Room in Krishna palace hotel Faizabad of 14/1/18 to15/1/18 through online by my Credit Card and my money rs 5498 has been credited in their account that I have confirmed from Credit Card dep but up to now my booking Ref no has not come.
I am from Jhansi and my contact no is 9415031320. Kindly help

Bidyut pawan H…

Sun, 01/14/2018 - 23:17

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I tried to booked train tickets but ticket was not booked but my money is deducted.Please refund my money urgently.From yatra an I got a mail that money refund has been processed. But money is not refunded in my bank account. Why you all don't give immediate response to this things. My reference numbers are

130188396015
1301811103718

Keshav Raj Adhikari

Wed, 01/17/2018 - 16:56

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Hi team,
I have been talking to your executive since 2 days and I have no proper response from anyone, i booked two tickets from Guwahati to pune, money has been deducted but the ticket was unconfirmed, executive told me that refund has been initiated, i haven't received, i need to travel urgently and i need those tickets and not the refund, i have no more funds to booked another ticket, pls get it sort by EOD, i do not want to hear these line again “We regret the inconvenience caused“. I NEED TICKETS URGENTLY.

Dear Keshav,

Greetings from Yatra.com!

We would like to inform you that the booking was not confirmed due to some technical glitch and your refund has already been processed from our end on 15 Jan 2018. Please find below the refund reference number received from the bank. Kindly share the same with your bank for the refund details in case the bank denies for the same kindly share the written document with us and we will take it forward with the bank.

Refund reference number: setl_9QCLVOITRTYBGS

Best Regards,
Yatra Care

Arun babu

Tue, 01/23/2018 - 11:07

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Dear Team,

I have done all payments including seat selection at time of payment to you and its mentioned clearly. But now indigo not confirming the seat as i selected and asking to make 800 inr extra payment. Please check and let me know the status. Passengers waiting for flight today. PNR RJ564R

Dear Mr. Babu,

Greetings from Yatra.com

We regret the inconvenience you have gone through. We would like to inform you that we have initiated the refund of INR 800.00 from our end on 30 Jan 2018. Kindly Note, Yatra takes 24 hours to process your refund. Further, the private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to refund in your account.

Best Regards,
Yatra Care

Subhash jain

Tue, 01/23/2018 - 12:02

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Done booking online for room in Krishna palace hotel Faizabad on10/1/18
Money was deducted to Yatra-RAZORPAY 281 through my HDFC credit card amount rs 5498/-. I haven’t received any booking Ref no and on reaching to Hotel in Faizabad on 14/01/18 Room was not booked by Yatra so this is cheating. Kindly refund back my money.
My mobile no is 9415031320

Dear Subhash,

Greeting from Yatra.com!

We regret the inconvenience cause to you. As per our records booking was not generated and refund of INR 5498.00 has been processed from our end on 25th Jan 2018 banks may take up to 7 working days to refund in your account. We would request your patience for the same.

Best Regards
Yatra Care

Akhilesh jangid

Sun, 01/28/2018 - 17:49

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Hello, I have booked a train ticket from yatra , the amount has been deducted from my account but I have not got any ticket. plz refund my money soon.

Reference NO- 280187228835

Yatra.com

Fri, 02/02/2018 - 18:29

In reply to by Akhilesh jangid

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Dear Akhilesh,

Greeting from Yatra.com!

We regret for the inconvenience caused to you. Due to some technical issue in the payment gateway booking was not confirmed, Hence full refund of INR 155.00 has been processed in your same mode of payment and refund of INR 17.00 has been processed in your Yatra e-cash wallet on 28th Jan 2018. Kindly Note, Yatra takes 24 hours to process your refund. Further, the private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to refund in
your account.

Also Note, do not consider Saturday and Sunday in working days.

Best Regards
Yatra Care

Shilachand

Sun, 01/28/2018 - 23:14

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Dear sir
Kindly cancel my ticket from New Delhi to Nagpur by air India schedule on 29 jan18
Kindly refund the amount... Z9P5L.

Dear Shilachand,

Greeting from Yatra.com!

We would want to inform you that we have got the request regarding cancellation on 30th Jan 2018. As travel was on 29th Jan 2018 as check passenger was no-show and refund has been processed as per no -show charges INR 66.00 in your same mode of payment on 30th Jan 2018.

Thanks
Yatra Care

Vipita paul

Wed, 01/31/2018 - 01:09

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Can you change mailing id for account of mine, it's maryvipipaul @gmail.com but account shows vipipaul @gmail.com. As Ive booked tickets but not able to get in hand as it's getting delivered to wrong mail id.

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