Official website: Coolpad India Online Customer Care Support Link
Company
Department
Customer Care
Region
All India
Note
Get information about new smartphone models, price etc on the official website.
If the above contact didn't helped you, here are alternatives to reach Coolpad India customer support.
Contact Number
1800-1027-159 - Contact details
Support Link
Facebook page - Contact details
Twitter page - Contact details
Comments
Poor after sale service-defect in coolpad mobile
I purchased coolpad dazen smart phone on line bearing serial No.011450751675690. Within the warranty period of one year it developed some started problem 4 times. Latest such problem occurred in the month of July this year and mobile was handed over to your service centre at Shimla i.e Hanu Computers under jobsheet No.# <JS16070700570> on 7th July, 2016. I frequently enquired about the progress of its repair, at first I was told that some part has been called from the Company and lastly I was told that Company has called the mobile set back for check up in the Company head office. Two month's period is going to lapse I have not received the same back.
Kindly get this defective mobile piece replaced with new one as it is not likely to give satisfactory performance as per experience till date. Please do the needful within seven days as I am facing big problem without my mobile. If no satisfactory response is received needless to say that I would be compelled to knock the door of competent court of law.- Ramesh Kaundal, Advocate HP High Court (Kaundal Niwas, Vikas Nagar, Shimla HP -171009).
Jio sim on coolpad phone
Not working jio 4g sim, please inform when jio sim works & how
2 month still my mobile is not ready
Job sheet no=js16090200900. I have given my mobile to service center on 2 october still it is not ready. why i am facing money problem without my mobile.
Coolpad Dazen-1
Deposited my mobile Coolpad Dazen 1 to Graphline care shop no.106 kausalaya estate, bander bagicha dakbanglow road, patna-800001 for repair. Today is 04/12/2016 but didn't received it back.
imei number - 911450752150602,
date - 29/08/2016
job sheet number - 16090100962
Manoj Sharma (bhola g)
Not repaired my mobile
Not repair my mobile since last 3months
Name: shakthivel
Job sheet no: JS16100500549
On 5,October 2016
I was surrender my mobile coolpad dazen 1 for service due to issue of motherboard (booting error) problem. Customer care told that they don't have spare parts for my mobile at last 3months. I didn't receive any proper information about my Mobile from the customer care. I want to know exact date of my mobile. Please rectify the booting error problem and I need my coolpad dazen 1 mobile as soon as possible.
Coolpad mobile microphone mistake
Coolpad note5 mobile imei 911533250095500 has microphone problem. complete date 08/11/2016 but no response.
My Mobile had not deliverd me since 13.8.16 after repairing
My coolpad not 3 mobile Imei no 911478801224391 gave your service center itdcl tech support Gwalior madhya Pradesh India for repairing on date of 13.8.16.Your service center had not given my mobile till today. 6 month have been completed. I connected your service center and Customer care many time during this last 5 month. But my mobile not delivered me and not given reasonable answer by your service center and Costner care. Please help me other I shall have to take legal action against u.
Please give me my phone
Dear sir. my phone damage in touchpad. repairing in gandhi brothers surendranagar after 3.5 months, 10 november 2017.
JS16111000258 Jobesheet no
Coolpad note 3 lite (Gold, 16gb)
Serial number = 911498059827786
Repair time after 3.5 month, no wait in long time. (i have consumer forum in Surendranagar ). Please fast repair my cell phone. My contact no 9173975700.
Complain about services
I gave my coolpad set for repairing at service centre. earlier it was to be repaired within 7 days but they had not repaired it till now 16march17. please repair/replace or give my money as soon as possible. Otherwise i will take your company to the consumer court.
I have not received my phone back
I have submitted my mobile for repairing as its jakpot soket does not work and the incoming calls cannot be heard.two months are going till date but i have not received it back. i have complained to consumer court.we are waiting for reply as the complain do not proceed till u reply.
i wanted u to provide new handset or give my money back along with interest and also pay amount for the problem i have faced due to your lazy service.
job sheet no. JS17011600618
state - Rajasthan
city - kota
model coolpad 8297L-100
IMEI no 911450753831457
Coolpad note 3 lite
The service is too much bad, my mobile is coolpad note 3 lite.
Coolpadnote 3 lite touch complain
My mobile touch Complaint. so my mobile send your authorised service centre last 15days back. So please give me mobile as soon as possible sir Job sheet no RGJOBPJD/1718-000137. Thanking you sir.
App not working
Hey coolpad, my mobile phone coolpad note 3 lite is not working apl.my phone setting app in opance backup and reset in factory data reset unfortunately, the process com.android.setting has stopped. Please solve this problem. And coolshow app is not working.
Not returning my mobile
F**king service support for customers I gave mobile on 24october still not received jobsheet number is js17082400170.
New version update
Sir , PL provide new version update for Coolpad note 3 plus. We did not block any number to block list.
Problem with your device
I have a problem with your device. I have been already submitted my mobile to service centre they said that (we report to the company they are not returning back any information and not resend any devices). they provide a job set no: (R G J O B P D G/1718-000271) to us this mobile has been already submitted one month ago. the customer care centres are saying (that please wight for 10 days). please check all the above details i hope that return all the reasons through mail.
Thanking you
Need update for my phone
There is no new update for my phone Coolpad note 3 plus still now. I need volte and marshmallow update for my phone.
Worst service
Coolpad is worst phone I have ever seen. It just kidding with us because there customer services are very worst. they do not get customer problem seriously. my phone is coolpad note 3s and I use this mobile only for one months and it have many problems and customer service of coolpad is not responding any more. so I prefer every person don't buy this worst phone. i am giving to zero or less than star to coolpad company. So I request to all buyer don't purchase.
Improve service
Worst service is given by this company coolpad i hope after reading this they may improve.
Lost photos from phone memory
Hi Team,
I lost all my photos in phone memory, kindly assist me how to restore them back.
Thanks in advance.
Official update Marshmallow
Will there be Official update to Marshmallow on Coolpad Note 3 Lite via OTG?
Thank you sir
Unrepaired Coolpad Note 5 as parts unavailable in service centre
Dear Susant Singh
We are following with the service centre and customer care centre for last 10 days. We are getting from service center is that parts unavailable.
This we are hearing from almost 20 days. They say motherboard repaired but scanner part unavailable, this is how your company works. Inspite of my repeated request to talk to Sushant Singh your customer care people are not transferring the call .
Please treat this as my final reminder, I want my phone to be repaired within 7 days or we are starting with legal proceedings.
On bases of IMEI NO 911533250695598 you will have all my details. Feel free to contact me.
Jeetesh
09870415558
About my coolpad note 5
Coolpad Note 5 doesnt have Cool show app, so how do i change its font and style. Please upgrade the coolpad note 5 version and insert the cool show app please. I need the app.
Dear coolpad services officer
Dear coolpad services officer,
My handset coolpad note 5 has fingerprint problem. There is no service center in my citt Etawah, its in Kanpur wgich is 150Km away. I want a service center.
Contact list duplicating more than 50times
I am using Coolpad play6, I have a problem in cantact list. It duplicates my contact automatically more than 50 to150 time's. please help me for this problem. this problems I am facing since 1 month.
Fingerprint sensor complaint
My phone is in the service center from 8 November due to fingerprint sensor problem. Its not repaired yet, whats your team doing? If you cant resolve it why are you faking customers fool. If you cant repair,why have you opened this company? Shut down your company and stop looting us. If you have litle bit of self worth repair my phone.
Unable to make/receive calls
Hi, I am not able to make calls from my mobile from past 4 days. I am sure this is not a sim issue because i was able to make calls from my sim using other phone. the situations is very bad. i can neither receive calls nor make calls from my mobile. can some one help urgently?
Replacement of battery
My phone "coolpad note 5 lite c" battery capacity is 2500mh only. so I want to replace battery to more than 5000mh, is it possible.
Mobile is heating
Mobile is heating and battery backup is low.. so I want replace battery.
Help about update
Is there any official updates for coolpad note 3 plus to 6.0.1 android version. If it is not there when it going to launch.
Share your experience about this business