service.cards@kotak.com: Kotak Mahindra Bank Credit Card email

Email
service.cards@kotak.com
Department
Credit Card
Region
All India

If the above contact didn't helped you, here are alternatives to reach Kotak Mahindra Bank customer support.

Contact Number

1860-266-6888 - Contact details
1800-102-6022 - Contact details
1860-2660-811 - Contact details
1860-266-2666 - Contact details

Email

service.bank@kotak.com - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

Satish Mutyala

Fri, 01/06/2017 - 13:08

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The courier people came to my house on 4th about 1 pm to deliver the credit card but at that time no body at home and he returned the courier. On 5th I have received the card PIN by courier.

I would like to inform you that I will not be available till 19th January. Hence I request you to send the card after 19th only, my mobile No 9848711211. Thank you

Kotak executive told me... we give u a credit card on behalf on your account. So i apllied that and i maintained the amount in my account what they told me but after all the documentation and formalities u declined my credit card request. Give me the specific reason for decline or i close the account in your bank.

I want to increase my credit card limit. Its only 15000. what documents or requirements i need to complete?

While I was applying for the salary account with kotak bank unknowingly I also applied for the credit card too. But I got to know that only when the delivery guy gave called me receive it. As of now I don't want that credit card. So please let me the correct procedure to cancel it. (card no - 4363891510186393).

B S Nagaraj

Thu, 02/02/2017 - 17:30

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my card No. 4166 4643 0426 5283 is locked. pls open credit card my crn No. 61666004. and intimate the same my mobile no. 9731444836.

Parthiban A

Fri, 02/17/2017 - 08:02

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Dear sir/s. I have using kotak mahindra bank credit card. Our bank card i will used. One product. Purchase 14900... my due amount 2520 but my first due amount 3199 over due amount ....send same issue send our bank due amount 3687.99. This bank credit card is very worst. I'll not satisfied. So my request imitate. Canceled. My. Kotak mahindra bank credit card. My contact number : 9080201140

R. Adhikesavan

Mon, 02/20/2017 - 09:36

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my credit card no.416646430105****. Due to some personal problem I want to cancel my credit card. Many time I tried to contact customer care but I can't solve my problem. Please cancel my credit card immediately.

B. Umesh Rao

Sat, 04/15/2017 - 19:08

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My credit card No, XXXX XXXX XXXX 5042 was received on 06-04-17.My credit limit is Rs.75000/- & cash limit is Rs.25000/-. But on swiping on 14yh April in BOB ATM for Rs.300/-,I received SMS as cash transaction not approved due to insufficient funds.Again I tried for Rs. 100/-. Same message. Again I tried in HDFC ATM for Rs. 500/-, Same message. When I have cash limit of rs. 25000/-, Why I am not allowed cash withdrawal?

Poongavanam . A

Sun, 04/16/2017 - 00:30

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Dear Sir,

My name is Poovangavana. A, I am using the Kotak credit card for lost six month. But lost 3 month they putting over limit fee 500 and service tax but I have limit 44,054. I call to the customer care they not give correct responsible to me I ask them, I have the limit why put Kotak over limit fee for my card. They given answer don’t, This the answer for my Question, They take the complaint it will solved with 7 working days, but my problem is not solve. Please give the solution for me other wise give the number to call the person. like this you put the over limit for me I will close the Kotak credit card.

My phone number is - 9500059008
CRN - 198701331
Card number - 4166441502851809

I want to change my address. So please give me address change e-mail id of kotak so I can send documents.

I got message says that you are eligible to increase the credit amount..But I tried. i could not able to do. can u increase my credit amount.

N.Ravindar

Wed, 05/24/2017 - 11:12

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I have salary account in ur bank. Last year u offered a card but I did not get,it is showing that card is working. please resend the card otherwise close the card account.

Nitin kumar

Wed, 05/31/2017 - 11:38

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I am using your credit card from last one year. Can u plzz increase my limit.. crn 186162979.

Nitin Kumar

Sat, 06/17/2017 - 11:38

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Can u tell me why my cc limit is not increased after one year.... now i am. self imployed but time to time payment cc score is 780 then why you dnt incresed my cc limit... answer me... anyway you dont want to increase my cc limit then i am got one way to close your cc. i have sbi cc they give me 50000 limit in behalf of your bank cc so then you tell me why u r not incresed my cc.. 186162979.

T.Chandrasekhar

Tue, 07/25/2017 - 15:57

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Dear Sir,
I am having credit card with your bank now i want to surrender my card and dont want to use it for further.I was very happy with your card services.actually now it is not necessary to continue. Kindly confirm the same through return mail or on my registered mobile no. and confirm me the balance to be paid. pls do the needful.

Silky Dhawan

Sat, 09/16/2017 - 12:08

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Hi,

I have paid the Rs 2000 on 08 september 2017 for my credit card number 4166 4643 0277 1712. We spoke with your executive to make the payment of your entire credit card amount. Then, your executive has called my friend and said something wrong about me. FUCK off, from where he found my friend's number. i did not mention her name/number anywhere.

Afterwords, i got the call from the same executive,(Ravi/Vinay) number +91 8595188236, while talking about the my friend situation, he was started abusing language with me which is behan, baap, i will f**k you and your mother. I have the call recording with me. I have never ever seen this kind of company anywhere. your services are pathetic, WHAT THE F**K are you doing siting on the post seat, where your people does not know how to deliver the such services to your customers. Your executive are uneducated seriously. I did the complaint in the consumer court as well plz speak with them and i will never pay your credit card amount ever. I want compensation and defamation claim from you. Being a lady, i would not tolerate such kind of abusing language in my life. I want that guy to be out from your company. Also, he was giving me the warning to do the complaint and more people will call you, what does it mean. It means, they do not have any mother n sister in your family.

Even I am the one who has taken the initiative to call your customer services for my payment, as I want to use your card again. However, I will never ever use your services and tell my friend and relatives about my pathetic experience with them. Also, suggest them that do not use your bank ever.

I would request you to kindly find the attachment of that call recording.

Lalit Sharma

Thu, 11/02/2017 - 11:31

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Dear Sir,

This is very shocking that Kotak sold their product forcefully to their existing customer and I am very disappointed to being a Kotak Customer.

Today on dated 30.10.2017 I have received a sms on my mobile no. 7861852383 that kotak received my Kotak credit card application form no. 1730102000830 has been processed within 15 days hence I never apply for Kotak credit card.

If Kotak Issue any credit card to me, I am not responsible for any transaction, annual fee, interest and any other charges on that card. Kotak will responsible for any credit card and its due amount.

Please do not issue any credit card on my name.

I called on the number given for Mobile Banking for Bangalore (66006022), for pin generation of my credit card, they asked for my credit card number, expiry date, and cvv number as well, and then ask to press the credit card pin. I did as per the instructions but it doesn't get generated after that also, the girl was saying its wrong input . kindly , let me know... if there is no problem in sharing those details on phone.Plz revert me back asap.

Anand Kumar

Wed, 02/07/2018 - 20:25

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Dear Sir,
I have no use of my credit card and more over i have to pay annual charge for its maintenance, so I request you to please cancel my credit card.
thanks and regards
Anand kumar

Sachin Parab

Tue, 02/13/2018 - 19:19

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Hello,

I am Sachin Parab, credit card number 4166464304913932. There is one fraudulent transaction of 3083.07 from ORGANIZEJOBS.COM. I have raised dispute SR# 1-8311501780. Please refund my amount as this was not made my me, Investigate from your side ASAP.

Thanks,
Sachin Parab
8097241876

Kotak Mahindra service executive took my documents and signatures on the form and he told me that the card will be delivered at ur home in 30 days. Now around 50 to 60 days have passed and no reply from service executive. i checked online status "please contact administrator". My CRN number is 245737517. Credit card application reference number is 1735202000753. Please do the needful sir.

Lakshmi VP Reddy

Thu, 05/03/2018 - 11:16

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I am not applied any credit card from your bank, i don't know how it's possible. I got sms from ur bank thank you for expressing your interest in a kotak mahindhra bank credit card we acknowledge your credit card application no:- 1811808692921. if i am not applied also i got this please canceled this application, take immediately action on this. if not taken action ill go for consumer court.

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