consumerts@lenovo.com: Lenovo Customer Support Email

Hi this is venkatesh from Hyderabad. Last day my mobile was missing IMEI no 1.867802028024173 IMEI no 2. 867802028024181 I request u to plz block that mobile handset. From venkatesh.V - 9912444246.

I have purchased lenova vibe k5 mobil 2/4/16.twice time gone to lenovo service centre my phone problem is outgoing voice problem. coud not repair properly visit service centre again in mysuru (samrudhi infocom services) two time visited but same proble i cant waste my time so i want to replace or want my money.

I'm using lenovo k3note From four months ,now onwards I have the problem of charging that is completely full charged the after 10 minutes later charging will b percent is there and within seconds phone will be off so what can I do?

I had purchased the Mobile Lenovo k3 note with model-lenovok50a40 and IMEI1869071021260162, IMEI2-869071021260154 on 28 dec 2015. i have heating issue with my phone when it is in use during a call or any activity and also it is not reading sim card signal properly.so kindly i request u to look my complaint.i hope after watching my Complent you will solve my problem. thank you.
ph no:9700790921,9700511131.

My lenovo mobile A6000 plus touch screen doesn't works. I am having a hard time using my phone. The screen responds some time but most of the time it doesnt. Pl solve my problem at the earliest.

Hello sir/madam
I had gave my mobile once to service center they told then after my mobile will work properly But my mobile is giving me more trouble as hearing problem, battery life, hanging and so on. present from two three days i have trying to go to the service but there i cant find the proper response. i went nearly to 3 to 4 service centers but they are giving another address but they are also not able to give me a proper address. If the company is try to satisfy a customer they should respond properly. I need the company reply that where am able to get my mobile service.

A7000 is worst mobile. Its having lots of problem contact loading, incoming and outgoing contact name is not displaying etc...how to solve it.

My self sachin i will purchase Lenova K3 note in 6 month ago .but in this piece some problem. 1st problem touch pad and another problem is network issue problem. i will submitted my phone in PC SUPPORT In pune but it is solving only one problem. service center person told at one time only one problem will be solved. hence not solve network problem only touch problem solved. in last month submitted in my phone in service center but not get response. pls contact service center and help to me.
my order no is- AQP/LO/16/0123
I WILL COMPLAINT IN CUSTOMER SERVICE
REF NO-222249457

My lenovo phone which is in warranty period but the service center manger is not giving the service. i have already seen him my cash memo and warranty card no. so please take further steps to the complain from 30 may 2016 i am complaining about it.my job no .srin0421606020002. it is in dhanbad service center. i have purchased it from mobile center invoice no.3092 on 24/06/15. model.lenovo A369. IMEI NO 865234022059462. BATTERY NO 85.....F5C. MY MOBILE NO IS 9835172395.

I have purchased Lenove ZUK Z1 mobile phone through online on 02/06/2016 for Rs. 13499/- through Amazon sold by Cloudtail India Lvt Ltd, Anjaneya Infrastructure project Pvt. ltd. Banglore vide invoice No. KA-BLR6-144105041-13471624 Order ID. 404-8111387-0963515 Item No. B01DDP7US8 IMEI= 865374020524024. Since its purchase, I am facing problems of frequently display screen is hanging up while incoming call are received and not screen is not supporting. We have to reboot frequently to put it in use. I therefore request you to replace the said smartphone at the earliest.

Please let me know the procedure for returning back to you for replacement at the earliest.

Dear sir/Madam
I lost my lenovo k3 note mobile bill.I want my duplicate bill for service my mobile. So please send my duplicate bill for service my mobile.
Thanking you.
My Mobile IME Numbers are
IME1:867970024959872
IME2:867970024959880

My phone k3note lenovo after factory reset it works properly only for one day then shows connection problem and net doesn't run , service center in Bulandsehar shown on your website says it is closed permanently . My contact number 9720026997.

I bought a Lenovo A6000 just 210days before. Now my mobile affected by a mental problem. Its automatically type numbers especially number 3 and letter e is favorite all the time it types 3 and e only. When I open gallery it automatically open picture and zoom it. While opening what's app also it automatically type. I think my mobile like to speak with my friends.

Another one bad experience is while opening contacts and call logs it takes maximum 600secs minimum 300secs . On that time I forgot everything whom do I want to contact and what I want to talk.
another one interesting event is most of the time it hang ,only somebody calling to me or message to me. Sometime I want to save the mobile number like 1234567 with name of lingam .I choose add new contact and save it. While opening the name lingam in contacts its shows different numbers.

Thanks for Lenovo A6000 to give the fabulous experience. Any mobile doctor is here to cure my mobile before it severe?

I have purchased lenovo vibe set online. Its only one month and now my indication light opens from 2 days continuously. Pls solve my problem.

I bought Lenovo P1 turbo on 19-06-16 and gave in the service center on 28-06-16 for battery charging issue. I got my phone back on 25-07-16 after changing the sub-board. The very next day on 26-07-16 I've returned in the service center due to mic (audio outgoing issue) problem. Probably due the defective sub-board. Now they are saying the mother-board has to be changed. Luckily I have a second android phone with all apps and contacts backup on it. My phone is in the service center since 28-06-16. Can I get my phone replaced with new one.

IMEI No. 867363029313255
Job card No. SION0630391607120014
My Phone No. 9849410223

Lenova Vibe K4 Note (Black, 16GB).
IMEI : 687802029181501.
Please block n lock my handset. I have losted my lenova handset. Pls its request. Thank you.

dear mobile company

I have lenovo k3note it's very nice phone but now in a problem I use it 10 minute after display is automatically dark & after ten mint phone is redy to be use I don't understand the problem please
give me this problem solutions.

my co.7016228202
pls. fast

Phone imei no 868518025446388. Only 5months old phone and it started heating badly. Battery doesnt lasts even an hour. It is in warranty.. what to do?

I had purchased lenovo S660 on july 31st 2016. Because of charging problem i deposited on 25th july 2016 in Lenovo care Bhubaneswar Odisha which i was checked before 2 days of the said date in the same centre. They are telling for that set warranty pending for conformation. Now its almost 2O days but my problem not solved. Who is responsible for this issue ???/ lenovo care bbsr or lenovo company??? Kindly consider this issue and take necessary action as soon as possible for which i am totally disappointed.

IMEI No -865627023005816
Job Sheet No - SRIN4831607250043

I m very disappointed that i had purchased lenovo A-6010 smart phone on 26-11-2015 With IMEI NO- 867346027012938

My phone get damage almost 4 times in 9 months not completed a single year. There is problem in outgoing voice in my phone. I had complained at your authorised service centre V-LINK CARE and submitted the same on 16-08-2016. And every single time they takes almost 1 month for repair. In one year warranty almost 4 months my phone is in your service.

Your after sale service is damn poor i am not satisfied with ur product. And i want to talk to your customer service provider so call me on my no- 9638913653. If i am not satisfied i will complain in consumer forum for your irresponsible behavior. Lastly solve my problem ASAP.

My contact no- 09638913653.

I have purchased a new lenovo A6000 plus. It cannot give display after lenovo logo. Please solution my problem.

My newly purchased Lenovo ZUK, Model: 21221 mobile (IMEI No 865374020086537) stopped receiving signals of service provider (BSNL). As per advise the same was deposited on 25th July 2016 in your nominated service center in Yamunanagar. On examining it was told that the mother board of the mobile is faulty and needs replacement. This mother board will be received from your works. It is regretted to say that till date neither the motherboard has been received nor the mobile is repaired. Facing difficulty without mobile. Please intervene and instruct your service center officials to expedite repairs to entire satisfaction.

I have given my mobile to your service centre on 30th july 2016. Fault contacts gets deleted. your people said they have changed software and handed over to me on the same day my complaint no was 90. After that phone gets heated, battery backup is very low. I have given for service on4-8-2016. No response from your side, this phone is under warranty.

Please do the needful.
J.Palanikumar
Model no: A6000, Product type VL22695

I purchase Lenovo Zuk Z1221 online. & I my brother using it after 5 days & she put SIM card after few days so he got network issue. He contact with the Lenovo customer care, they advise him For Hard Reset. After Hard Reset few day it work well but after again he facing network issue. Now I give it to the service center BHOPAL (MADHYA PRADESH), the says "Hardware issue installation need".

Kindly contact with them to provide my handset as soon as possible. If problem wont sort out please let me replace my handset.

Thank You

I have lenovo zuk z1 smartly. Last 2 week l suffering from network problem in my cell. Airplane mode is always on so I can't received any call and contact my friends. I am so frustrated with this zuk z1. Please provide solution of this problem.

Hi Lenovo India ,

I want to share my problem and hope you people will reply me asap. Recently while charging my Lenovo A7000 the charger point got burnt and after that no charge is being taken by the phone and its in switched off mode so I need to repair it asap. But in Kolkata I am not finding an authorised dealer for servicing so please let me know about it. The toll free number 1800-3000-7678 is also invalid so I am unable to take you guys. Please look into the matter and get back asap. I just cant stay without the phone its very important all my official things are in it.

My new lenovo mobile vibe shot purchased on 26 Aug 2016 is showing network problem. I am having network problem inside the home & office.

I had lost my phone or someone has stolen.. i want to find my phone or track my phone by imei number can you give me location of my phone?
imei no. 1 =867970026597183
imei no. 2 = 867970026597175

I am very disappointed that I have purchased lenovo a6000plus this phone is not working well it have so much heating problem it also have one more problem if I dialed any number for this it can not be dailed. so please help me and call me. Thanking you.

Regards
Ankur bachchan
7081117770

I purchased lenovo 7000 turbo on February 1,2016. But since the day I bought this,it gets heated up, n since yesterday the charger is not working .kindly look into this n provide me some adequate solution.

Thanks n regards