consumerts@lenovo.com: Lenovo Customer Support Email

Hello. My mobile is lenovo zuk z1 and I am facing a problem..I have inserted dual sim in which I will get the network in one sim. but not in the other if change the prefers network then the network will change to another sim. Can you just do anything for this.

Smart phone lenovo a7000 hot spots and shareit zapya not support other device.

I m very disappointed that I had purchase Lenovo VIBE k4 note.... My phone charger is not work. I have purchase my phone on 6 of June 2016. I have try many no. of Lenovo customer care but no response. Plz help me.

I bought a Lenovo k3 note on 11-09-2016. After two days listen just two not even a week its touch is not working. what should I do now, who will help me. this is the worst company I think.

I have hand over phone of imei no. 861895031478762 vide job sheet no. SRB2X0211608300005 to service centre regarding my phone touchscreen problem. They given me 1 week time but after 18 days I am not getting my phone, i am totally fed up from this after repeated calling to service centre and customer care. kindly solve the issue immediately.

I handed over my lenovo mobile at palanpur service station for new IMEI on 27/08/2016 till today I have not receive my mobile back. the service center or company not replying properly. so I have decided to file complain in consumer forum against lenovo company.

My new lenovo smartphone was stolen please trace regarding to information for me imei no 861327032551025 my contact no 9964772903 please track my smartphone.

Sir/mam I am is using lenovo k3note. it's good phone but now from few days ago my mobile is not supporting any head phone and I can't disable the app.

Hello! Iam Chandana. I purchased a phone of model Lenevo vibe k5 2 months ago. Presently iam having a problem with my phone volume settings. The ringtone and message tone volumes and going into mute condition automatically. Even though i tried rebooting my mobile, it is of no use. I request you to please handle this problem or suggest me any change in settings.

I have lenovo a7000a ..it's green indicator is not blinking. Red blinks while charging but not green at no charging. Can u help me for that . And some time it's keypad doesn't work.

I have give my mobile lenovo vibe k5 note for repairing on 02/09/2016. Till now they do not repaired. They always answering we do not have parts of above mobile, If you can not provide parts please give me replacement.

Respected Sir/Madam,
I am using Lenovo vibe S1 since last 10 months, 3 to 4 days back my touch broken with normally working display, hence I went to Lenovo service centre Amravati (MS). your executive told me the expenditure of RS.8000/- whereas outside one of my friend is ready to repair it in RS.2500/-. At present the total online cost on Amazon is RS.9999/- so isn't it a loot of service center or company? I am very much disappointed and in future neither I am going to buy Lenovo mobile nor suggest to anybody to buy. Thanks.

I updated my lenovo k3 Note yesterday and it said software update of 1648 Mb. so i updated it now it says the process android.phone has stopped. what should i do now ??

Sir/Madam
Its really bad to say that I had purchased your Lenovo company product on Amazon recently with
IMEI1:865374021969897.
My phone switching off suddenly and gets restart itself , its really making a lot of trouble during calls. My phone is burning like a burger. (Even though i ain't running any apps). My Adapter is not working .(I am using USB to charge it.)

I have purchased Lenovo Vibe k5 before 2 1/2 months. Sometime my phone in headfone Jack show without in headfone and my charge was not properly working it was taking charge time 5hour then I visit service center. Service center of a man me provide time a Replace after 10 days again visit centre to come in usb cable but not received my usb cable. it is time too much delivery for repair and replace Lenovo company. I was visiting 19sep with problem concern centre. I was called service centre then they are answered your usb cable didn't yet service center so how can I give usb cable ....they are speak too coming product. Yet after 1 week visit service center again.

So I am absolutely frustrated from Lenovo company and those warranty time. yet my problem is not solving. really bad company of Lenovo because it is problem not responding on time. Fake product and fake accessories. I am worry about. Solve my problem when time.

Mob. 9122773715
Serial no. 861895032366784 .. iam very disappointed with this product. please call me.

I am very disappointed l had purchased Lenovo k3note in black color at Lulu mall on 10-agust-2016 with IMEI 869737024377274

My phone's touch is not working properly I visit Ernakulam service center on 14-Oct-2016 morning 12:00 their service is not sufficient. My phone have 1year warranty too. They demand 6000 rupees to 're build the phone again. I expecting a good service from you.

Regards,
Santhosh k k
contact no. - 9048505202

i have got lenovo K3 Note / A7000 Turbo Smartphone mobile. Sr.NO:HA0F5ZZV. i got problem of network. i m not getting range and i m trying to give for repair but in GOA state no service center to repair mobile. if i go to lenovo authorized service center panjim and Margao they said they dnot have authority to repair. my warranty is expired on 18 Oct 2016 from two months i m trying.

pls solve my proble.

Pravin Halankar,
7709210309/9225905911

I just bought lenovo vibe k5 from Amazon at price 7k. everything is quite working good except two problems
1. It gets slow whenever I try to play game
2. It's WiFi open self

What should I do the mobile not completed even a month?

I bought lenovo k5 but after some days it has many problems like heating problems hearing problem hanging etc. I want to return this phone and get refund this.

In lenovo k5 note mobile video calling option is not available. so plz next update add the video calling options in lenovo k5 note mobiles.

My product number-pA2M0111N
Model no lenovo A6020a40
This set not work morco phone or set is defective.

Lenovo A6020a40 camera front and back is not good not clear verybad. please replace cell it's new cell.

Lenovo k4 note new purchase in 29-10-2016 is not working sim slot 1. no customer service center in surat.

Sir, I have purchased Lenovo p1ma40,IMEI- 861116032008494, in Aug 16 ,after one month d flash light not working properly & showing dim ,and also charger got damage but still have warranty period. Can u help me?
My phone- 9642256297

l purchase lenovo vibe k5 note today. and l reached only phone and its charger not reached all things like head phone. and when I place the order its shows an offer that it contains smart glasses,remote(joystick).so,l request you to please complete the delivery of my phone set as soon as possible.

for content me :
9417248169
9417029717

I purchased phone in 29. 11.2015 but bill by mistake is misplaced. I have original packing box available. Phones manufacturer date is 10/2015. I have purchased Lenovo p1ma40, IMEI- 867274024421177 16 in it sim is not working. Pls replace this phone. My phone no 9718510786.

Hi,

I have just purchased Lenovo vibe k5 plus. The problem is I am unable to update system. When I do the msg comes that "you have no carrier and update process aborted."

So please suggest what should I do. Waiting for your prompt and positive response.

I want to get volte in my lenovo k4 note. what i will do?

I have bought a Lenovo Zuk Z1 on 20.09.2016 from ebay.in. Now I'm facing lost of issues in this mobile. I took this to Lenovo authorised service center. They said me that this mobile not coverd by warranty. Because you bought from eBay.in. what is the reason for this warranty issue.

Model: Z1221
Product Number: PA2E0024IN
Mfd Date: 06/2016
IMEI: 86537402168114

Not completed 1 year from mfd Date. And not even 2 months from my Date of purchase. Please reply to me.