cs@flipkart.com: Flipkart Customer Care Email

We have received your order OD306050239141812000 amounting to Rs.9999 and it is being processed. You can expect delivery by Fri 20, May 2016 . You can manage your order at http://fkrt.it/Icn3GNNNNN .
Thank You!

This is the msg which company sent to me to confirm my order but on the delivery date they cancelled my order... Disgusting.

Pathetic experience with Flipkart / dumb and stupid customer care staff, who doesn't know how to even speak in English / I am following it with Flipkart since a week - but always got a response - wait for 24 hrs. I think the Bosses should learn from other e-commerce website, how to do business. They just sit in their homes counting money but doesn't even care to look for the customer satisfaction.

I have order 2 motion sensor for Play station 3 costing 4980 Rs in total. But Flipkart has sent me used and old product and when I raised the return and refund request for the same. They collected only one and refunded only the half amount 2490 Rs. Since one week I am doing follow up with Flipkart customer care and everytime they make false promised that someone will come to come to pick it in next 24 hrs but till today no one came. I am really disappointed with Flipkart services, I have got so many incident Ids from every cust. care executive but not the solution.

Order - OD305988715641835000

I updated the app and then my wallet shows no balance while I had around 242 rs in it pls help waiting for your reply.

I ordered for the Jsr paris beauty premium women's top (brown) in 100cms at rs479 but it was delivered95cms.on saturday(21.5.16).From saturday onwards i am constantly calling the customer care and they are responding that our problem will be solved within 24hours.Till today it is 3days and problem is not yet solved. Plz try to replace it a soon as possible.

Flipkart app simple send notification ... displaying about offer but when I open the app I find no change in price and no offer.... waste of time.

Qualities:- dedecation, responsible, carefull
Flipkart one of the topmost fraud,420, careless, layer and i cant find words for describe qualities of flipkart. I have a great experience with flipkart twice with in 2 years but sorry to say that you r still on same stage. Just sorry sir we cant do any thing thats it. You responsibility is just taken payment from customer

Dedication :- full dedicated with company " BHAD ME JAYE CUSTOMER HUMKO KYA "

Responsibility :- Means you have no responsibility
Its your company motto"kuch bhi ho jaye hum kunch nahi kar sakte hai na kuch karenge." Anything happen you says only one thing " Sorry sir we cant do anything ". You have lots of policies but only for urself not for customer. Fraudest , irresponsible , layer.

Hi there,

My name is Raj Dixit & my mobile no. is 9990385797.I just wanna make you remember that I hae been a genuine customer towards flipkart till date. Your services were been great but now I am really very very upset & unsatisfied with your service. As I am feeling cheated as I purchased a product which is Le eco 1s. I found 3 big problems with ur product..

1.Badly Heating issue at an unacceptable level.
2.Call fluctuations is big issue.
3.Battery backup is so poor.

All the above problems are unacceptable. As you know 'money don't grow on trees'. I work by heart and soul to earn some money. I can not let my money go by that easy way. When I purchased ur product I Got a smile from ur side and when I raised return request I am facing an insulting procedure from ur side. Is that fair???

Can you ppl tell me what is my mistake ???
1.Is it a mistake that I have been a genuine customer of yours.
2.Is it a mistake that I always recommended ur service to my known.
Or is it my mistake that I got a lower performing product.

I can see it clearly that you ppl dont know how to treat a customer. I am shocked, cheated n unsatisfied. I am requesting you to Return this product so that the relationship between me & flipkart is not affected. If you ppl will not provide a proper solution to my problem in that case.

1. I will take this issue to Consumer Court as its total violation of my consumer rights which is given to me by constitution of India. As consulted to my Lawyer regarding this. I will definitely take this matter to Court n fight till last.
2. I will raise this issue not Social Media at a very large scale.
3. I am never ever going to recommend ur service to anyone who is my known.

I will never return towards flipkart if you will not solve my request ASAP.

So at last I will request very humbly to you pls return this product as its below the merit. Don't lose a customer like me.

Kind Regards,
Raj dixit
9990385797

Customer care service of flip cart whenever I have called to care executive officer told me your problem will resolve within 24 hours it'd continued from 22 may 16 and still I didn't get solution.i have never seen this type of customer care service in my life never ever.....if really somebody there please try to understand my problem and resolve it.

I purchased lenovoA6000 on 23-1-16. Invoice no FOF1YDEL GGN 0116-6920 dated 23-1-16. Now mobile is heated and charge discharge with in 10min. Net is used charge automatically discharged. please replace this lenovo A6000 handset V050867 mobile. send good original lenovo A6000 hand set. Thank you.

i ordered le 1s back cover gold case on 28april and received today when i came back to home and open the packing found that it looks like old piece. Lot of scratches and etc.. Let me inform you and your team i ordered for brand new pieces not old one.

Return this with new. NOT OLD when i paid for new how can you people dispatch old one.

THE COMPLAINT RAISED WITH CUSTOMER CARE ON 28/05/16 AT 09.00PM TILL THIS TIME NO UPDATE ON THE COMPLANT. THIS HOW FLIPKART TAKES CARE OF CUSTOMERS. IT MORE THEN 52HOURS.

I DID A BUSSINESS OF 25000/-Rs in 45DAYS.

Dear Flipkart,

First the deadline of returning your faulty product (Le Eco 1s mobile phone) was 29th of may. Then you made it 30th of may and now you made it to 2nd of june!!!

What a crap is going on??? Why your engineer is not visiting my place to take this product return back??? Everytime I am calling to ur customer support team, they are increasing my deadline to solve my problem. Why is it so???

At product delivery time you ppl are so quick but when its matter of returning of a problematic product you ppl are just so irresponsible.

Thanks for all the discomfort made to me by Flipkart.

Regards,
Raj Dixit

Replacement of our ORDER NO. OD106069946335708000

We received damaged AC on 26/5/16 and paid online on 22/5/16. We found that Flipkart is playing with their customer if they don't have any control with their suppliers then why they are doing online business. They are delaying for using customers money. If the customer not satisfy with your service that means you are cheater. I am in Dubai and ordered online gift to my father on his birthday but it is became headache for me. Hope Flipkart will take the action soon in this concern.

Thanks

i brought a shoe from flip kart but that was not good so i returned the product but i got a notification like your refund cancelled

I order iphn 5s at 2000rupee but I can't get this product and flip cart team can't solve my problem. Please solve my problem otherwise I put case on flip cart. I was send notice to flipkart office.

I purchased an apple iphone 6S flip cover the item supplied is a too small size flip cover which is not usable for my mobile phone. I made a complaint and they send a same size black colour cover which is not serving my purpose because the size is small. I try to returned the product but no body is coming for collecting the product. What is to be done now? I have contacted several time over phone no use they always say within 24 hrs people will come and collect it. I now feel it is a time buying tactics and after some days they may claim it is too late to take back. Kindly advice what to do? I want the refund for the product.

sali ek no ki chor company hai, my refund of rs 26438 is pending from approx last one month

My refund of rs 26438 still pending from a long time kindly check the trail mail your all commitment to solve my issue is fail you are the world best cheater company this is my last warning to solve my issue on urgent basis other wise i will go for a legal action against you and also tell about your cheating to everyone on social media my alternate contact no is 9034740007.

Order no OD305983386728375000 of rs 26438 still pending

Dear Sir / Madam,

I am Sarfaraz and we had purchased a Haier washing machine under the following details. Order ID: OD404329270006578000. Product: Haier HW55-1010 5.5 kg Fully Automatic Front Loading Washing Machine purchased in the month on October 2016.

Pls note the machine stopped working after since February, we have logged several complaints with Haier customer care team.

There has been only 1 visit on the month of March and the person who visited from local Vellore office came, checked the machine and told a spare part needs to be changed and asked us to raise a new complaint.

After that we had at least logged the complaint with Haier customer care toll free number 5 times and have chased hailer local - Vellore office at least 25 times. They keep promising us that they will send the guy to get the machine repaired but no one has come ever after march visit.

I want to ask you once very serious question. Do you guys know how hard is it to shell out 20,000rs and buy a washing machine. Do you know the value of hard earned money we shell out to buy a washing machine from Flipkart. I have been purchasing goods online since last 5 years and have never every encountered such a bad, worst customer response.

You guys do not have the value of money, time and effort which goes on to washing the clothes by hands if the machine is not working. I am really very much fed up of all the activities which is happening for repairing this one washing machine.

If you do not resolve this issue within the next 3 days, pls be sure that I will raise the complaint in the highest level in your company and if it doesn't works out I will go to consumer court to convey my order.

Thanks,
Sarfaraz

This is really the worst online shopping portal, I suggest people not to go for this as they are not giving good service, the customer care is the most WORST.

Dear sir,
Working in govt. Sector in gazetted rank, I am regular buyer on flipkart.com. I have bought recently one android phone of Swipe elite Note against Order ID OD406048902864048000 for Rs.7999 dt.19.5.16 and delivered on 23.5.2016 at Adra, West Bengal. Invoice Date 19/5/16. Tax Invoice #FOCL9DEL17-10509.
Unfortunate to mention that the set is defective one and not working at all. IMEI No. of Set is 911510100028824. I had to face much trouble with this set as I was on tour the very next day for a week and kept me away for any communication.

This is very unfortunate part of Flipkart to sell such a bad quality of products. I am no more interested in this set and brand also. Please accept the product and tell me how to send this one and give me another brand of set which I will suggest after hearing from you. Awaiting for an early reply.

i had first purchased gas stove rs.1600 i got defective product gas stove dose't have 1 leg i said let it be who will fight for rs. 1600 and for replacement and cancellation it take too long time for refund at least 15 days then i purchased 32 inch vu tv again it was worst there is too low sound i request for my refund they already taken so much days now they are saying first our technician will check then only we will refund what the hell this is same i am returning on delivery day still you want to check not happy with flipkart this time too solve my problem as soon as possible.

i want to purchase lenovo vibe k5 plus .in this regard i made online buy above said mobile but payment method option is disable so that i can't make such purchase dealing. please help and guide me. Thanking you,

hi... I ordered samsung j5/6 when delivery boys called me they give me the box and i pay the money when i come to my home when i opened it it was empty inside that time i have requested on flipkart for the phone but they are telling we will give the phone tomorrow or day after tomorrow but i want my phone faster then faster.

I have purchased a lychee Bros LBPB 6000 solar power bank on 3 Rd of March..I haven't provided any warranty card with..now the power bank got damaged..can you imagine within 3 months it got damaged???I have paid 800 bucks for that...flipkart is a huge brand and if they sells fake products then we don't have any other options...I am a regular customer of flipkart but further I have to think twice before purchasing any product from flipkart.

I bought moto G3 mobile phone it had a complaint of touch not working. so I went to service centre and then I used after a weak it have the same complaint so what should I do? my imei no is 352356075743492/43500.

i have received an empty box. i was ordered a sony headphone od (106119969179637000). so please except my replacement request. mob no (7808948500)

I goutam deb is an old member of flipkart. yesterday I received a product which was not as per specification. my order no is OD306122066141436000 received on 05-06-2016. there was a pic on add on strontium sdcard 16gb + otg card reader but I received only the 16gb Msd card. so if you fulfill the order properly or return my product and refund. Thank you for your anticipation and oblige

goutam deb
midnapore, wb, 721101
goutamdeb13 @yahoo.in
9434185026 / 9733695053

Please take the necessary early action

I ordered a hindi book Accident a love story. But when I received my order this book is wrong as per my order. No body of flipkart person help me my phone no 9953633173. so please contact me and give the right book as soon as possible.

I am not satisfied micromax evok mobile.Because insert the battery in the mobile,the mobile will be automatically vibrated. please take this product and refund my amount.

i ordered gionee p5mini mobile from flipkart But i am facing issue about phone overheating & battery automatically decreasing. i informed after mobile delivered but no proper response from that side again i inform 4 times they will telling return back refund telling but mail came for me sorry not process your refund telling fraud apps. so dont purchase anything in flipkart you go and purchase shop its self thats better for everything.

In may we ordered a kurti but size was to small so we returned it back the delivery boy said your money will deposited in your account but one day our account was deactivated automatically. we contacted filpkart many times we didnt get any solution and we need out 325 rupees back what we should do?

From
sabu k abraham
phone no:7090190247