121@in.airtel.com: Airtel Customer Care Email

Email
121@in.airtel.com
Company
Department
Customer Care
Region
All India
Note
Airtel customer care email for mobile users as well as landline and broadband users.
Mobile users, mention your mobile number in the subject of the mail.
Landline/broadband users, mention Airtel account and fixed line number in the subject of the mail.

If the above contact didn't helped you, here are alternatives to reach Airtel customer support.

Contact Number

1800-103-0121 - Contact details
9935012345 - Contact details
1800-102-8080 - Contact details
51234 - Contact details
4448080 - Contact details

Email

nodalofficer.pb@in.airtel.com - Contact details
digitaltv@airtel.com - Contact details

Support Link

 - Contact details
Official website - Contact details
 - Contact details

Comments

Rajendra Kumar

Tue, 08/07/2018 - 08:41

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Service poor and no help, no cash refund. 147 ke recharge ka rupya kha Gaye 149ka Kara na tha.

Santhosh kp

Wed, 08/08/2018 - 20:12

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I have received a message that ur super store service has been renewed on my airtel for 7days for 35rs I neglected this message but when I recharged my phone with 50rs this service has been activated. It is not good without my permissions you have no right to activate. Why should I call or SMS or say stop for a message .this may happen to other also so please kindly do not send such message.

N.K.Sharma

Thu, 08/09/2018 - 12:01

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I have various accounts of Airtel internet. While making payment, by default, I make payment of my connection 01204566300 twice. one by cheque and second on line. This on line payment was of connection 012033272332 in the name of Madhu Sharma. Now one connection is excess paid and other is unpaid. Please
adjust this on line payment in the account no 012033272332 so my both accounts may be kept clear.

Idi Tari Timothy

Fri, 08/10/2018 - 15:44

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Please I subscribed for data one month which is one point five GB. I can't use it to open facebook even whatsapp can't work i can't even browser. please I need help.

Mr. Mendhi Abbas

Fri, 08/10/2018 - 17:50

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Dear sir

kindly inform my complaint no. is 98849940 am totally fedup because my problem not resolved before 1 month, am very disappointed your all technician service at all its very irresponsible person mr naseem i am daily remind but everybody no response, my connection is not working properly dropping problem every morning am complaint again-2 but not responding please help us.

Sir my postpaid plan is 149. Sir i had pay my bill of my mobile. No. 9899270675 June month. But my bill comes of 765 how it possible?

Rahul Patel

Sun, 08/12/2018 - 09:21

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I have been using Airtel since 2013 and it was working well infact when the 4G had launched it was at its best.

Now for last two weeks it has no networks at all I am facing many problems with it , once network goes it doesn't comeback. I live at Kotla Mubarakpur New Delhi, 9560484408. If problem is not solve I will choose some other network.

Ankit Vig

Sun, 08/12/2018 - 12:26

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My number 9654490713 has an active family plan of rs 799 due to which i m not able to purchase new handset as it says i already have family plan activated on this number. Please remove this plan from my number and activate monthly rental plan of handset samsung note 9.

Gayatri Pawar

Mon, 08/13/2018 - 11:16

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My number has stopped receiving International messages after porting into Airtel.complained about it to Airtel retail store.Per them I should receive an international message on prepaid sim with no charges.and customer care person told receiving international sms costs 5 rs/message.Wrong Information is being conveyed.

FYI - Had received these messages on all providers except AirTel. Please look into it.

Thanks

Aijaz usman kazi

Tue, 08/14/2018 - 18:26

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I have ported my tata number 8655081747 to airtel, the sim which i have received is showing invalid in my walky, kindly provide me airtel walky. i am ready to pay necessary charges.

Balasubramaniam

Thu, 08/16/2018 - 14:44

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Hi,

I am an Airtel user with phone number-9901032649 , i would need my call logs for past 1 year.nRequesting you to please send to my email ID that has been registered.

Regards,
Balasubrmaniam

Shalinder

Thu, 08/16/2018 - 17:09

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I had recharged my phone with 399 Rs on 28th June. my Order no is 819229328 with the 100% cash back but I have not received any gift coupon till now. kindly consider it thank u.

Airtel is waste thats world's no.1 dubakoor, fraud network in the world. it's NOT better compare to other network it's totally waste. Airtel is fraud.

Deepti Khosla

Sat, 08/18/2018 - 19:53

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Hi, I am deepti registered from Airtel number 9873263085. I have taken the Airtel connection 4 months back wherein store dealer has informed me that you can claim your phone insurance through airtel secure and advise me how to upload the documents. I have uploaded the documents and it has been verified by the airtel secure customer care team. Unfortunately, my mobile screen was cracked and i contacted the team to advise the process of claim and i have uploaded all the documents as advised however i got the message from the team that your phone was already damaged at the time of uploading the initial documents and we cannot pass the claim. I did not understand why they have initially verified the documents and add my phone under the insurance process when at the time of reimbursement they could not process it.

Why airtel provides this scheme to the customers when they cannot commit and will not provide such benefits. Is this only to sell your connections. How bluntly they talk to the customers and did not understand the other side and tell if you want to escalate please email to Airtel 121. I will request to look into the case and let me know how come phone was registered under Airtel secure if it was already damaged.

Rajnandani

Sat, 08/18/2018 - 21:32

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Dear sir/mam,

As per merging of telenor and airtel my telenor number 7479751769 converted to airtel but there is a huge network problem. it's not the area problem my all other airtel sims are working problem but sim (that is converted from telenor) is not working properly.. what should I do..?

Dhrubaji Mandal

Sun, 08/19/2018 - 12:01

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My number is 8800884197. i am not able to use internet it does not work any time its shows 4G but when i open any site its start showing 'E'. Also if i try to call 20 times on same number one call get connected maximum time its show "Not registered on network". Tried to complain number of times Even i thought for port but while applying for port i got Call that we will resolve ur problem since then they forgot.

Even if u mark number of mail i thing they don't read it . call number of times on 121 even i don't know how to speak to customer care executive there you will get million option in IVR but non of those will not take you to customer care executive.

Any one from air tel please resolve my problem, We don't keep phone just for keeping it silent in today world its has become very urgent.

Pankaj kumar mittal

Sun, 08/19/2018 - 22:09

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I am using one postpaid mobile no 9927140869. Please update the GSTIN of my firm in my account. My GSTIN is 09AESPK0855K1ZX. Further please update my correct e mail id in my account to enable me to receive e bill. My e mail id is aashirwad.organosys @gmail.com.

Pankaj Mittal

Chaitra N

Mon, 08/20/2018 - 11:29

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Please have the number 8150853666 cancelled as the query is not getting resolved on time and the call which we had with airtel from almost 10 days is not giving any resolution on our issue. Also visited airtel office for more than 3 times and they were not helpful. Worst service/Network provider. Please cancel my number.

Abhinandan Kulal

Mon, 08/20/2018 - 14:36

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My post paid number - 9686503631. I am not using this number from last 3 months due to poor network..I requested customer care to stop the service but they did not listen it. Therefore i removed sim...But they still sending bill to me. please stop service.

Vijay kumar

Tue, 08/21/2018 - 23:09

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Since 2 week the net is very slow in my area even not loading whatsapp also. so please take the complaint and recover the problem my mobile number: 9908302612
Area: Madhava nagar,kakinada 533003

If you will don't take action I will change my network

Poonam Srivastava

Wed, 08/22/2018 - 14:10

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Dear sir,

I have taken a dongle (7042902362) for inter net services.

After one month, my services are suspended due to non payment of bill as I have not received the bill. Now recently I received a bill of >1500. Which indicate that even after suspension of services the billing is being done which is not correct. I am ready to pay the bill of one month till services was provided and continue further.

Please update the bill.

Poonam

Ravi Dutt

Wed, 08/22/2018 - 21:20

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My mobile no.7696762053. Your internet services is pretty bad. I am not happy you're internet services.

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