cs@flipkart.com: Flipkart Customer Care Email

we ordered redmi2 prime at 10th OCT that phone was network issue internet not working properly
and play store also not working properly so please kindly change the model ASAP.

order no - OD104123081998012000
date -10 oct

veerar abdulla
9944792529

I buy a lenovo k3 note on 15 oct'15, but still i have not received. kindly request to you please provide my order. order no is- Order OD204174031698488000. my mob no -8745920518.

I ordered "Power Plus MEEE83BL1213 Emergency Light Blue", order item ID : 4423592010996300, Qty : 1, Amount Rs. 130.00. I ordered BLUE colour emergeny light but I received orange/red light. Also, it is damaged. It's back cover and batteries are not there inside the packet with product. I did not get what I ordered. So you are requested to please return it and refund my money back Rs 130.

Thanks & Rgds,
Mrs Garima Nanda,
SPARSH NANDA,
11/1364, Malviya Nagar,
Jaipur. 302017

We ordered SDHC card for cameras and delivered us a micro Sdhc card replace the SDHC CARD.

I am facing very severe issue with my Mobile which i have purchased through Flipkart on 25th September. Charging is not done on the mobile either by my mobile charger or any other, and I am facing this problem since last 4 days. I tried to reach yo through customer care number but my call continuously getting declined.

I trusted Flipkart, but now my faith in flipkart is getting reduced. I request you to pls exchange my mobile or return the money. My all work is now hampered. I am not happy with your services, earlier also I requested to exchange my mobile but your executive has declined the request.

Pls do the needful, After spending my hard earned money you people are not treating your customer in well manner.

I placed a order on 17th October'2015 of D-Link DIR-600M Wireless N150 Home Router to flipkart.. My order No: OD304191450661922000. But till today I didn't got that. Whether the flipkart is giving SMS to mobile from 27/10/2015 assuring delivery that day and to keep the price of the parcel. Every day they are giving message in my mobile... What type of jokes they are doing I can't understood. If the are unable to deliver the parcel why they are giving assurance for deliver?

it is just a small town area Vatakara here delivery flipkart is nit available other online shopping delivery are available here like Myntra Yepme so i Need a delivery center in Vatakara for flipkart

I have ordered cover for my phone and it is not delivered till now. And I have ordered it before 20 days but didn't received.

I ordered lenovo k3 on 23rd October. The order was delivered to me on 27th October. It was found that there are some defects in the handset. The touch of the screen is not working properly. Also voice is unclear at the receiver's end.I would like to exchange or return the set.o wish to talk to one of flipkart's executive but I am unable to do so since your toll free service is declining my number saying that the number is not registered.

I have been calling the toll free service for two days non stop. Please look into the matter.its really urgent.

My order no. is OD204149184036687000, i had purchased a philips hair straightener from w.s retail bt due to unsatisfactory result i returned the product, at the time of returning i was given 2 choices to get back money to ur wallet or to bank. so i opted for wallet thinking that as i hav to order another hair straightener i'll use that up instead of straining my legs to the bank. But at the time of opting for my wallet it wasnt mentioned that i might be limited to purchasing product from ws retail only nd not with any other vendor.

Thats really pathetic of u, that my hard earned money i m not able to buy my desired hair straightener for my mother and the product i want is not likely to be available at ws retail in near future. So as a result my money got wasted bt i wont let that happen i want to gift another straightener to my mum before diwali anyhow. i just want my money to be transferred to my bank account as simple as that.

What's wrong with the flipkart, i ordered asus selfie phone on 28/10/2015 but still i did'nt received my product. how long i have to wait reply soon? My Order id:OD204285290023071002.

I ordered order id OD304192859331184000 (managerial economics (english) 4th edition, petersen) on 17.10.15 with a COD amount of 719. but i have received a different book (managerial economics by yogesh maheshwari) whose mrp is around 200. i have already paid the said amount (719). i want the book as soon possible. kindly replace the sent book and send me the correct one.

My name is manjunath, I received TV by online shopping on October 26th but installation was done by me only because no one has responded proper Chanel. I called ur call center also but I didn't get proper response. Finally I got call on 2nd of November from flipkart to installation call. very bad service, I am very unhappy.

Hello,

I want to say that my phone was unfortunately stop working on dated 15.10.15 and said problem told to your customer care executives and they checked my phone by smart app link and they found a hardware issue. But today is 3.11.15 and my replacement days were completed on dated 01.11.15 but still they not replace my phone. I don't want a refund, flipkart give me a mental harassment and finally I am going to consumer court for my justice and that's my final decision if the ball is not in my court so flipkart (e- commerce) & samsung company will responsible for my death.

This is my last message to you
note- I am a big fan of flipkart and I always love you.

Thanks & regards

Without intimating me, cancelled my order. Who given the rights to cancel my product. Worst customer care.

I've ordered a mobile phone & there was two movie tickets & one EGV of Rs.1000 but Flipkart is not providing it. I've raised complain many times but they are only asking 48 hours.

Order id : OD403933750373018000

I don't know why they are doing so. I've a very good record of shopping at flipkart.

i am gonuguntla naresh ordered to nokia 1020 white color pouch but was delivered orange color pouch. so please change the delivered pouch and delivered white color pouch. my order id - od204289777145221000. my mobile number 7893021538. my delivering address mens zone u7, swathi towers, kasturibai pet, moghal raju puram, opp navodaya public school vijayavada.

Hello, I have seen msg of yours that congratulation you are using micromax a350 model so you won 1000rs bonus. to get that bonus install the flipkart app on your mobile and enter the app discount you will get 1000rs bonus to shop from flipkart. i have done that whole process but i cant get the bonus as per your message.

I placed a order during the big billion sale and it was said to me it would be delivered on 2nd nov but then it was postponed to 4th nov and now I haven't received any msg or delivery......What is this???

I cancelled the product earlier, but it still has been delivered. If I see in my flipkart app, the order has been cancelled, but still I've to pay. I want my refund as soon as possible.

I have ordered JBL t150a in-the-ear headset on 18th of oct and I was suppose to get the product by 31oct. I forwarded a mail to fk on 1st and get revert tat it will b delivered b4 4 and then I called the cs of fk and the cs guy told me tat it will b delivered b4 1pm on 4th. Today again I called the cs and spoke to the supervisor on floor and I was promised a call back b4 1pm on the status of the product and till now I have not received a mail or a call from any one concerned. I am fed up of mailing and calling customer service. Hope someone can give me a proper revert on my complaint.

i was purchased laptop bag but its hanging strap was not that much strong and it was skip from shoulder during bike driving.

I have ordered Lenovo k3 note for Rs 9999. Order no. OD204221547399274000. The handset is not working properly as it's camera is not working properly and screen guard is not given in the box no hear phone is given. Totally the mobile delivered is defective and having manufacturing defect it should be verified and replaced as early as possible.

I placed a order of headphone on 23 of oct 2015 and till now I have not received from flipkart. What the hell is this yar I don't understand. The order delivery is by 5th nov 2015 when I called they are saying that ur address was not found. I dont understand with this people in that courier my mobile number is there, they should inform me. I want to know what is the status of my item. I dont understand, plz flipkart return my amount back otherwise deliver by 6-nov 2015.

Your sold hand set Lenovo K3 Note found absolutely defective and very poor signal of both the SIMS. and Signal drops and not stand in position. As per your advice I have given it to authorised Service centre at Rourkela and the authorised service person taking 15 days to repair. I am facing a lot of problem due this defective hand set and Pl replace it.

I have purchased one power bank in the month of august, 2015. Within 3 months time it is not working. I got duplicate product from flipkart. So please give me the replacement. Otherwise I will take steps against flipkart.

Sir my handset touch does not work properly and also does not give battery back up I have contacted service center they said that it will be replaced and they have given SRIN number :278151 0190001 so i request you to replace it quickly.

order id -404299785620670000. i have received this order at 7nov but the packet is empty, so i have placed a return against it. after that a call from flipkart product specialist call me and told me that your return request is initiated. today when i am calling to flipkart for information they told me your request is cancelled and may take longer time to processing so what i do. one thing i do you, take rs150 as i gave you diwali gift. in future never do this to any customer money is precious. dont try to fake anyone. bullshit

I ordered a JBL headphne, and its delvry date was delayed then its show order cancelled aftr this. when i talk wid the customer executive they said reordered tht and u had to pay rupees was shown in ur previous order, we'll snd u an email. But i didn't receive any of email, its just time waste, nd worst service. i never found this type of issues with other site's, its just unreliable. i orderedthdis for giftng but first it was delayed and thn canceled. i found a worst service from flipkart.

i have placed my order (Order ID: OD104333424974953000) on 02-11-2015 , 09:14PM for "Taxon Blueocean TP71 tempered glass for Samsung galaxy Note 3 N9000" , It has the specifications that it contains "Cleaning cloth, Cleaning liquid, etc," but today(11.11.2015, Wednesday) you have sent me some other product (Glass + Pro Screen Protection) and that product was in broken and damaged condition. REFUND my money or give my original product.

Flipkart Cheating people buy delivering cheap quality of product while festival season !

I have purchased Sansui LED TV from Flipkart.com OD404348646881274000 @25000/- on 04 November 2015, delivered tv has many issues regarding quality and features. This Full HD TV has low quality of resolution like cheap led. i can't connect my home theater with this Tv, some video formats doesn't support with it like MKV and Divx. while watching led tv i can see so many snow and patches over screen that doesn't give Full Hd tv's output.

i request for return/exchange but they denied. we trusted on flipkart that they will deliver us to a genuine and best product but now i am very disappointed they have cheated us. if i would have purchased this tv from market it could exchanged with another TV but flipkart does't return or exchange.

Now I don't know what to do with this TV.

Microsoft lumia 430, order no: od203576559436634600, Got this phone on august 9th, used the phone after 15 days after delivery because it was a gift to my mother, used the phone for almost 10 days and it stopped working..... reboot issue, since It was after 30 days of replacement warranty, customer support agent advised that I visit a microsoft service center. I have visited the service center twice, first time it worked for about 30 minutes after I reached home from the service center, then it stopped working, so I went to the service center 2nd time, they told me that they will repair the phone, it took them almost 15 days to repair the phone, I got the phone on 16/10/2015. After 1 week of use the phone stopped working. Now it does not even respond, its completely dead.

Since I work in a company with rotational shifts and rotational offs, I am unable to visit the service center every now and then, it is very inconvenient. I kindly request assistance, since I have faith in FLIPKART.

I do have the necessary service jobsheet.
For your reference,
Jobsheet number: 299465550/151001/007

Thank you.

I have ordered Asus Zenfone 2 on 9 NOV ( Od404392171440477000) standard delivery date was 13 and i was continuously following up on but still it has not been delivered and when i call customer care and asked them give me the mother hub Address i will go my self and collect, customer care Person said they don't have address or contact number of the mother hub. really disappointed as there was lot of other plan which will be spoiled. amazon never does this they have standard.

I ordered Mi4i when it was still yet to come, delivery date was today (13th Nov 2015) but the product didn't reach my home, no call, no message was sent to me. When i'm going to get my product. The status is still showing about reached nearest hub then why so lag to reach me!?.My order No is OD104375293006722000.

I had ordered LENOVO A2010 mobile with an offer of Rs. 1000 discount on BIG BILLION DAY.Order No. OD404174900145756000. Flipkart confirmed me that this product was delivered at my address on 31.10.2015. Bluedart Shipment No. 59949864531. They send me the invoice through mail. But I have not received the product this till today, 15.11.2015. I raise a complain with Flipkart and Bluedart courier service separately. After looking into the matter they again confirm me that this item was delivered successfully. This was a COD. What should I do? Such cheating may occur with a reputed company like FLIPKART???????