cs@flipkart.com: Flipkart Customer Care Email

Email
cs@flipkart.com
Company
Department
Customer Care
Region
All India
Note
Flipkart online store customer care email.
Customer support email for all dispute and concerns.

If the above contact didn't helped you, here are alternatives to reach Flipkart customer support.

Contact Number

1800-208-9898 - Contact details
080-49400000 - Contact details
1800-102-3547 - Contact details
0124-6150000 - Contact details

Support Link

Official website - Contact details

Comments

Vinod kumar

Tue, 11/13/2018 - 17:24

Permalink

I have purchase MarQ 7.5 kg fully automatic washing machine my order ID OD113717527614062000. this machine deliver on 3rd November. but Installation not done yet. please help me otherwise i complete against flipkart in consumer court. please solved my problem. its my bad experience.

Priyanka Rani

Wed, 11/14/2018 - 19:26

Permalink

My order is redmi note 5 pro .Order date 23 oct 2018 or payment mode is online but pkt delivered keypad mobile (Kall mobile) And 3 times replacement request but customer care officer wrong detail filled in computer and my problem has not be solved yet 14 nov 2018. No hearing has been done so far 22 days. Flipkart company is fake.

Hasmukh Shah

Sat, 11/17/2018 - 12:05

Permalink

We have ordered Redimi note 5 pro - 6 GB and by mistake first time delivered as 4 GB. OD113740100434767000. We return it back and you promise to replace it with 6 GB phone.

AGAIN THE SAME MISTAKE DONE AT YOUR END AND YOU DELIVERED 4 GB PHONE ON 16/11/18. We want 6 GB phone as we ORDERED and some customer care representative ask for money back but we do not want our money back and we want our 6 gb phone as we requested.

I request you to kindly expedite it as soon as possible bec now almost 3 weeks over since i order the phone and i have not expected it from flipkart. As the best service provider you are expected to deliver my 6 gb phone as soon as possible.

waiting for favorable reply

Syeda Parveen Begum

Sun, 11/18/2018 - 09:08

Permalink

Dear Sir,

Date 16-11-18 morning Fake person SBI Manager Says My ATM personal details hacked credit my account 40,990 Rs flipkart payments 621191 is your one time password for online purchase of rs 40990 at flipkart payments thru state bank debit card ending 4967. Sbi debit card 459XX4967 for a purchase worth rs 40990. On POS PAYUST000002159 at flipkart payments 100022718789. SBIPG 100022718789 Flipagram payments 16-11-2018 100022718789 this is detailed my account transactions so please stop the delievery cancel to order and return to my account to refund already i have complaint FIR cyber cafe police,Bank,your Customer Executive, cs @flipkart.com mail complaint, once again complaints you. please search my complaints ur id, and reply kindly request Thanking you.

O.V.Ramana sarma

Sun, 11/18/2018 - 19:57

Permalink

My canon pixma g2000 printer not printing cyan colour variation. I observed that cyan colour not passing through the tube from ink tank. Related images posted hear. used this printer for taking only 12 black and white copies and 3 colour photo prints but the cyan and magna colours ink very fastly decreased. where the cyan colour flows? Printer delivered to me in 2nd of this month installed and tested printing on the same evening. I put my return message on 3rd november to replacement. But still no one visit.

Deepak kaul

Sun, 11/18/2018 - 23:43

Permalink

Customer Complaint India no - 1 online company flipkart

I made successfully payment Rs 24999 /=online for lenovo laptop from your company flipkart but at time of delivery you cancelled our order just giving excuses that you have called but we didn't receive any call from your side.

Note Pls we are 100% sure we haven't received any call or email or any message from your end. If you have any call make to us,Pls show me company's call detail ,It is really bad experience with flipkart India's no 1 online company. I Need proper explanation regarding my order cancellation. This was Diwali gift for my some loved ones which turned out in bad impression for me.

My point is if my order was confirmed with full online payment why my order was cancelled. Pls give me explanation, Asap. Next thing I have noticed,After that day deal You raised your priced to 24999/= To 27490/=??????. This is a kind of cheating with customer. First take a order then take payments then make a excuse to cancel the order. Sorry not acceptable on consumer grounds I have make a call on your customers care no. But they are giving silly answer to us after that call they blocked my number, no problem I am continuously touch with you for your support and care.

Cancellation order no = OD113819490231989000

Regards
Deepak kaul
8750344597/991029520

I ordered 3 item orka ottoman on 27 Oct. but still not get my item. my order already cancelled from your side without any information. the customer wait more than 20 days then who allowed to cancel my purchase request I don't know. the logistic team they informed 2 week back my product already reach in vatakara. they forced to me to pick item from their office. plz I want know abt your bad service why you cancelled my purchase request without any information. I 'll publish abt your bad service differently.

I had purchased a product from your website at Rs. 520 + 49 (shipping Charges) = 570 rupees. when i opened the package i found that the printing MRP price on the product was rs. 412/- the product was sold to me fraudulently with the hiked price of more than 100 rs which is exploiting and unacceptable from such a big company. before packing the product the company tried to tamper the actual printing MRP Price on the product. it is a malpractice which is supposed to be carried out by company knowingly.

Amal P Mohan

Tue, 11/20/2018 - 14:04

Permalink

amal p.mohan <amalpmohan444 @gmail.com>
Attachments
10:46 AM (3 hours ago)
to Cs, vendor, business, egvmarketing, affiliate

I purchased Lee cooper Men’s shoes with Order id OD113613334405230000 Delivered on Fri, Oct 19th '18 through flipkart. I received a fake piece from the seller. I am working far from my hometown so I raised a replacement request after 2 weeks with Replacement ID:12201385846094223436, they agreed to pick up the item and wish to replace by Thu, Nov 15. They haven’t replaced my product yet. The customer executive said they are already delivered the product. After a long time talk, finally I convinced him that my product not to be replaced. I raised a complaint on 17th and 19th of November. But they didn’t take any step to resolve the issue. Last day they agreed for the refund but actually I want the replacement with the actual product.

Amaresh sm

Tue, 11/20/2018 - 21:22

Permalink

Dear Flipkart,

As i believed flipkart and buy products because i think it was geniune but this time i got empty box. So that i gave multiple and emails regarding my problem.... every time i called to ur customer care support they have suggested me to wait 48 hrs. It has been 10 days no one given me proper resolution to my problem and finally they blocked my account. i request you yo please hive me a soft copy regarding tbat we are unable to provide replacement r refund. so that i can move legally....13000 is worth for me it a hard earn money..... like ur pioneers in online shopping you should feel shame on your part to cheat customers.... just have 1% of hope on you lets see.

My Order Information
Order done on 02/Nov/2018
Delivered on 05/Nov/2018
Oder id:-113793868891727000
After making calls and emails regarding my problem finally they have blocked my account.

Thank you

Dear Sir,
Order No: OD113850423708179000
We are extremely unhappy about the delivery period which is now extended beyond 25th November. Dont Play with customer. Please do not cheat us like this. We will also never attempt to buy from you again. Its a waste of time buying from Flipkart. I think Amazon is the best. People have lost confidence on such company that is why it has been sold to Walmart. You have duped people over 20 years now made enough money and with that u sold it out.

Some of the Indians are born cheaters like Nirab Modi and Vijaya Malaya. U may be one of them. Thanks. We think we r giving this money to beggars. Be happy with that. we dont want ur saree from Bombay Velvet. we have enough. Dont make fun out of business.

regards
Suman Kumar Ghosh
7661077363

I ordered the alphabounce adidas but i received the different item of adidas shoes. when i submitted for refunding then flipkart closed my id.. now when i fill email and password. login unsuccessful is written on the screen.

Indranil Mondal

Sun, 11/25/2018 - 20:45

Permalink

Recently I have purchased a extension cord from Flipkart. The product seems damage from 11 th day of delivery. My first bad experience with Flipkart.Order id is OD11378578 2051164000.

Hi, I order the last week fastrack watch received used shipment and mis brand, and return the shipment. still now not resolve my issue. pickup boy COME TO MY HOME will pick the shipment IS DONE, still now my return status 0. please check and resolve the issue. i 3 times return the mention shipment and 10 times call cs Team but still now no use. i am dissipated with flipkart, on comeing days not order flipkart. my useless shipment hold in vijayamagalam hub (erode, tamil nadu). order id OD11396229435450000.

Dear Flipkart,

I have to cancel my order, I got a message my refund will be done 23nov2018 but still, I am waiting for my refund. When I call to Flipkart customer support person he said your refund is done n 23 nov 2018, I said I didn't get my refund in my account he said to go to your bank. why I should bank problem is happening in Flipkart side, not my side you should guys refund my money ASAP. otherwise, I will take serious action from my side. Today I have just complained. I have trust to Flipkart but today on words I will not believe.

Sahil Malik

Mon, 11/26/2018 - 19:23

Permalink

I got wrong item...after i requested for return then after two days my request was cancelled...now again i do request for return now they again say that wait for 72 hours....i paid full amount on COD.

Vijoy Das

Tue, 11/27/2018 - 10:17

Permalink

I am extremely sorry to send you this,cous despite of given date and day at the Time of booking a Marc washing machine on last 20th of dis month that the booked Item will be Delivered on next day but there after I was receiving messages next day or in two days.I only want to know what cause you for the delay of delivery of my order.

I am purchased asus zenfone max pro m1. this mobile speaker damaged. i try to replacement more then time but do not respond to me, Very worst.

Chetan Verma

Fri, 11/30/2018 - 12:11

Permalink

Dear Madam/Sir, I am regular buyer on flipkart.com. I ordered 2 net Az one 20x10 Nylon Material Cricket net. Opening in courier delivery office, where I paid money for 2 pcs. I received only one and I did complain but the problem is not solved till now.

I request you to solve my issue as soon as possible or I will file a case in local police station in the name of courier company, flipkart and the retailer (Raisco Nets Maker, 4034 Gali Khan Khana, Jama Masid, New Delhi. GSTIN No.: 07ALZPA5813DaZ4, Courier Name; - Dotzot COD. Hope to hear from you as soon as possible.

Regards,
Chetan

Surendran.A.V

Fri, 11/30/2018 - 12:54

Permalink

Sir,

I have ordered 2 number of Ramam Sona white Bra 42 size vide Order ID-OD113990555631075000. I have received the packet today (30-11-2018) and paid Rs. 444/= to the messenger on delivery time. Then I open the packet and see only one Bra inside the box. Hence, may please be send 1 more bra. Otherwise I will return the packet.

Surendran. A.V

I have ordered malabar gold earrings which is 22092 rs I got empty box I haven't received the item they have blocked my I'd nor refunding my amount from 14 days. I have sent mail 7 times not even single reply I got fraud company. I will post this in social media.

Kuldeep Singh

Sat, 12/01/2018 - 11:02

Permalink

I got a 21 Nov. 18 smartron P-phone but it's device having a multiple issue I am already complain but Technical team not resolve yet. please refund my money.

Prakash kejriwal

Sat, 12/01/2018 - 13:17

Permalink

I placed an order on 23rd nov, OD113981464965219000.
Order was not executed as the delivery person was not having swipe machine. please send again with swipe machine.

Regards:
Prakas - 9949391468

Raj surya

Wed, 12/05/2018 - 09:40

Permalink

Order id: OD113853423877709000, This is raj surya i recently buy one nokia 6.1 plus mobile,i received damaged product already raised complaint based on this, the seller is accept for my cancellation i got massage also but im not get any response from flipkart. please help me how to return my product.

Saket kumar

Thu, 12/06/2018 - 16:17

Permalink

I have ordered a shoe date. 27.11.2018 still i am waiting. Courier boy is call me but he is not come to my delivery address.

Rosy Rani Borah

Sat, 12/08/2018 - 07:57

Permalink

I lost Rs 43000/- because of filpkart. Customer service numbers are invalid. Email is invalid. One filpkart employee call me and told me about lucky winner. After paying all amount I found that they cheated on me. Request flipkart to pay attention regarding this matter.

Share your experience about this business

The content of this field is kept private and will not be shown publicly.
  • Rate and add your experience with the company and its customer service.
  • Do not post sensitive data like your bank details or credit card numbers here.
  • This website is moderated, inappropriate and off topic comments are removed.