lifeline@iciciprulife.com: ICICI Prudential Life Insurance Customer Care Email
Email
lifeline@iciciprulife.com
Company
Department
Customer Care
Region
All India
Note
Alternate email for insurance policy claims - claimsupport@iciciprulife.com
Email ICICI life insurance from your registered email ID.
Email ICICI life insurance from your registered email ID.
If the above contact didn't helped you, here are alternatives to reach ICICI Prudential Life Insurance customer support.
Contact Number
1860-266-7766 - Contact details
56767 - Contact details
buyonline@iciciprulife.com - Contact details
Support Link
Official website - Contact details
Comments
Change my policy to term deposit
My Policy No- 18660344. In the year 2014-June I recieved my FFS from my Ex Company. GMI LTD-MUMBAI. They send my FFS amount into my ICICI Salary A\C. I planned to put that amount into FD in ICICI. But the Manager (Kodambakkam Branch, Chennai) put that amount in Insurance. Kindly Refund that amount of Rs-1.01Lac to us or Invest that amount in TERM DEPOSIT in ICICI. Kindly do the needful. Expecting your reply.
Payment receipt for the premium paid
Please send me the payment receipt for the premium paid by me for my policy no 19105278, premium amount Rs1,50000/.
For checking
I am one of your icici prudential policy holder, my policy no.18116002 plz sent about my policy status.
Pls stop my ecs misscommitment to me by icicI employee
I'm neetu sachdeva my policy number is 19752632.i have taken in January 2016 .your employee didnt give me a full information that premium will be taken every year till 5 year .she told me that only one time. stop my ecs.
Pls stop my ecs
I have sent a request many times but you did not reply. pls stop my ecs of my policy. your employee has miss commitment to me.
Request to stop ecs facility
D/sir, My policy number is 20418882. Requesting you to please kindly stop ecs facility on my policy number given.
Refund my premium
Wrongly you have received Rs. 2,00,000 from my account. Please you refund my money from icici pru life policy to my account because i collect these money for my children readmission.
Srop home loan policy and refund my amount
My name is - Amrit Lal
My home loan policy Account no - is 775626.
Master policy no - 20471258.
Member identification no - 20667680.
Total installment Rupees - 49424
Respected Sir,
Please stop my home loan policy and refund my amount 49424. I haven't run this policy. I don't like this access installment amount.
Company charging more amount than the sum assured
I purchased this policy in the year 2003 for 15 years. The sum assured is Rs 81000. My monthly premium is 533. If we calculate this premium at the end of the maturity I pay around rs. 94000 above where as all the bonuses will be calculated at sum assured I.e 81000. So my question is 1. What about my extra amount other than the sum assured. 2. ANY rule from IRDA that the insurance company can charge more amount than the sum assured if so plz provide me the same.
Policy no 00507476
Regarding prulife password
Dear concern, please reset my prulife password.
Regards
Bandhu pathania
Advisor code
00533872
Stop ecs of policy no 00615982
As i am having financial problem i am unable to pay the premium of the above policy. policy is in my sons name chinmay Admane. policy is of Life Time. when my financial problem gets solved i will start the same.
Regarding advisor commission
Dear concerned,
I am not getting my Commission on fresh premium and nor renewal Commission since last three months please see the matter and resolve the problem ASAP. My advisor code is 01051444.
Regards
Vijay kumar
Advisor code 01051444
Mo no 9816894220
I want to stop my policy
Dear Sir,
I dont have money to refund you so this my policy number 17724484. So please grant my request to stop my policy and give me my money back. my mobile number is 9320920912.
Surrender of policy
I am having policy no. 19271193 which I want to surrender for requirement of money for marriage purpose. Kindly help.
ICICI life prudential policy number 16200112
Sir, It is to intimate that I have deposited the policy papers during taking loan on my policy. Now as I have deposited back the loan which was taken on policy number 16200112 on 7 October2016, I want policy paper back. My loan deposits acknowledgement number is 5636925.
Regards
Non return of my cheque
Kindly refer my policy No. 17363168. The cheque of this policy was received back by your office because of despatch on wrong address. Please dispatch my cheque as correct address as given below.
Virendra Nath Singh
Vill & PO . Barachawar
District . Ghazipur (UP)
Pin - 233229
Yours sincerely
Virendra Nath Singh
Update mobile number
Pls update registered mobile number to 7057682390.
Processing of my case
The 7-year term for annual payment of premium against my subject policy ended on 11.01.2017. However, the total maturity period is 15 years. Please let me know whether the company will start processing my case in the end of the year 2024. Policy No.14894712.
Commission
With respect i want to say that i am an adviser of your company my code no 00448235 my commissions no transfer in my bank account i wait 2 month commissions shown in system but not show my bank account.
I am not receving my commission since 4 months
Dear Sir,
With respect i want to say that i am an adviser of your company. My code is 00334905, I am not receiving my commission since 4 months. In this matter i had gone to local ICICI Prudential Life Insurance Mahabub Nagar Branch. He was mail to you soo many times but no response from your side, till i am not receiving my commission properly this is second time i am facing this problem. I don't know what should i do in this case, please solve my problem as soon as possible.
thanking you!
Your's Faithfully
Shaik Zaheeruddin
Advisor Code: 00334905
Mobile: 9618557446
District- Mahabub Nagar - 509001
Telangana
To change of date of birth
Dear sir/ madam
That I have Policy ICICI SAVE n PROTECT policy no 15558291 my date of birth was registered in policy document 24/02/1971 as per the record of driving license which is not correct. while my correct date of birth is 24/12/1971 as per all educational documents, aadhar card and pan card. so that I would like to change my date of birth. As soon as possible.
Join my child name in health saver plan
How can I join my child name in ICICI Pru health saver policy.my daughter age is 5 years. What's the process to join my child in said policy.
I am an advisor for ICICIpru
my Semi Closed Card NO.4629........... 5429 valid from 12/16 to 11/18 could not be used and the instruction,"refer to the issuer" is coming whenever the card is swiped at the POS.Kindly take necessary action to activate the card. Thanking you.
life Insurance ID 0130-6853
Policy is not issued
Dear sir,
in the case of plan is i protect smart policy holder, ramesh kamble, application no is OS10145238 pending is graduation certificate,these customer certificate is lost so plz this policy issued.
Not satisfied with agent
Not satisfied with agents working in your company. They tell lie, they make to follow the clients in such way that they (agents) are in profit and clients are in heavy loss. They don't bother about the loss of party. Somehow they opened policy whether the policy is good or bad. After that they never return back. Like this so many demerits are there in them. Request take serious action, teach them properly. Don't only think about Icicipru, bother sometimes about customer. Because of customer, people know Icici prudential. Next I will code the name of your agent.
Maturity value
policy no.11202749. Kindly give me the maturity value as on 2/2/2019 and the NAV as on 2/2/2019.
Regarding updates on my policy
I have already complained about not getting any updates on my policy from the agent who introduced and registered me for this policy but didn't get any response from the agent. Kindly send the agent along with information on the policy. Until then I am not paying my premium for this year.
Return cheque not receive
Dear sir
My policy no 00437827. One cheque issued me and sent through speed post not received. I have updated my pan and acc no. Kindly cancel issued cheque and transfer in my account.
Vijay kumar
For refund
Sir mene icic assured plan policy ke liye Rs 10000 ka payment kiya tha magar balance to mere account se debit ho gya pr icicI ke pass abhi bhi Pending show ho raha h mene yah payment 12 dec. 2019 ko kiya tha plz mera refund mere ko wapis de dijiye my application number OS12509668.
My policy number 63053209 mene transaction bhim upi se kiya tha my transaction number is 934613036968
Thanks
Send maturity amount policy no 08937091
My policy is from your company POLICY NO 08937091. I haven't received the maturity amount of this policy yet, I went to your Jaipur office three or four times, I was told in the office that I made the payment in May 2018 while I have not received this money till date nor my bank came in the account. so i request you please give me my money as soon as possible.
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