[email protected]: ICICI Prudential Life Insurance Customer Care Email

Department
Customer Care
Region
All India
Note
Alternate email for insurance policy claims - [email protected]
Email ICICI life insurance from your registered email ID.

If the above contact didn't helped you, here are alternatives to reach ICICI Prudential Life Insurance customer support.

Contact Number

1860-266-7766 - Contact details
56767 - Contact details

Email

Support Link

Official website - Contact details

Comments

Arun Thagela

Thu, 10/16/2014 - 12:19

Permalink

Iciciprulife plan ask for policy no.as well as pan.no. ( policy no.09642*** ) PAN No. AhLPT045***

Kusumlata mall

Mon, 10/20/2014 - 13:07

Permalink

I have deposited Rs 15000 on dated 01.09.2014 for premium due on 13.09.2014 for my policy No 06161986 and Rs 15000 again deducted due to auto debit on 30.09.2015. Therefore you are requested to kindly reverse the payment of Rs 15000 on the registered credit card for auto debit or inform about the process for refund.

Prabhat Kumar

Thu, 10/30/2014 - 18:55

Permalink

Sir, Kindly i request to you please give me details about my father's (Chandra Shekhar Kusum) policy have been continue/surrender in your organization ICICI/ICICI Pru. life. It is very necessary for our family. so, I request to you please give me details of my father's policy no with amount value is continue/surrender policy. Prabhat Kumar Kamal

Shailendra

Mon, 01/05/2015 - 16:58

Permalink

dear sir

kindly i request to i have not fund as i could not deposite my premimum as pl refund my amount 30000 rs my policy no is 18070040. Shailendra Kumar Mishra.

shashikala hiremath

Fri, 01/23/2015 - 12:21

Permalink

With reference to the above mentioned subject advisor code No: 01151681 for updating Training hours from National Insurance GIC LTD. it is successfully updated kindly unblock above mentioned advisor code number:01151681 regarding this it is communicated with two call ID reference, 1) interaction ID no: 71912563 and 2) call ID no: 70709303 which was communicated in the month of August-2014 kindly update as early as possible from IRDA portal.
Thanking you,
your's faithfully
Shashikala H

harprit singh

Tue, 02/10/2015 - 19:51

Permalink

Due to error on 09 Feb 2015 twice Rs 20000 has been deducted from my credit card on my policy no 04864610. May I request u to kindly reverse the payment of Rs 20000 on the credit card or inform about the process for refund.

Harprit singh gadhok

Anoop Kohli

Sun, 03/01/2015 - 14:25

Permalink

A month after lodging a complaint at you NOIDA Sec 18 office, with Manasvi Samvedi (5/2/15), i receive an SMS that i need to a certain sum to retain this dubiouis transaction, that now somehow stinks of corruption and collusion at the highest level.

Moreover the complaints have been been re-defined as "Request for change in personal contact details" is almost day light robbery, that leaves no doubt as to the defined company policy, amounting to a "Class Action Suit". I retain the receipt of written complaints submitted to your office. You have already misrepresented the whole case, clearly exposing your malpractice and violations.

I want an answer on my complaints, rather than misleading replies, that further add to your reputation in malpractice, that may now be heard in higher quarters!
Your reply please on my complain. A full record of all transactions is being kept!

Surprised to see, that a customer complaint site is moderated, and that you shall decide what is "appropriate and off topic"! You prove your work methodology once again. Can you quote any consumer/corporate law that allows you to peint point no 3 down below!

Your reply, or await stringent IRDA/Consumer action. No harm informing Ms Chanda Kochhar, and I insist that you should.

Shourabh kukreja

Sun, 03/08/2015 - 10:59

Permalink

sir,
I have made the payment of Rs.20,000 in the month of november 2013.At that time may be the permium payment was same wath lers and that's why the permium amount was not applied to the policy. I did not get any calls or lettlied to form the company stating that i have to make the shortfull paymant. The payment which i made in november 2013 has also been refunded to me which i have not received it now, when i visited the branch 9 time's. I came to know that my policy is in paid.up status. NOW the policy has late payment charges of amount RS.4969.as of 16/12/2014. I am unable to make such heavy late payment. I request you to waive off my charges as I want to continue with policy. Other relatioship with prudenticl .policy no 1,17164013,2.p no.1621700
the request no 3. And comlant on lable 3. my policy no 14690125.

Request;Shourabh kukreja
Date;8.03.2015

R.umamaheswararao

Wed, 03/18/2015 - 20:44

Permalink

Sir my health policy no is 18123136. I tried paying the money (late payment) 18000 and also submitted PDF format documents but i got a message saying your policy is lapsed due to insufficient funds. Only personal health declaration form is required for revival of policy. I received this message today, plz rectify my problem.

Dear Sir,

With reference to the above, as our Policy No. 01399708 has been matured on dt- 16-02-15 I contact your Branch Office at Korba Chhattisgarh. Officials of your branch has intimated that your maturity period has go over so that your policy has been converted as pension and he advise me that if want any request you must ask or write to our head Office Mumbai.

As I regretted that I could not claim the case within stimulated time due to any information not received from ICICI on sum unavoidable circumstances. I want to get the opportunity option to get Pension with 33.33٪ Annuity Return .You are therefore requested to accept my kind request and oblige me.

Thanking sir
ADDRESS:-
SP Barle,
Sr. Welfare Officer
CSPGCL Korba East
Qtr.No.-NB-12,CSEB Colony,Korba East
Distt- Korba(CG) 495 677
Mob. 94241 48524

Dt. 25-03-15
Your Faithfully
Policy No. 01399708

N.Neilo Koza

Mon, 04/13/2015 - 11:36

Permalink

This policy I have started three years running now,I want to know the balance amount,please give me details report.

subrahmanyam

Wed, 09/02/2015 - 12:41

Permalink

balasubrahmanyam chollangi, policy no 02168562. after paying 40,000 rupees, policy was discontinued eight years back. please pay the amount that is due to me.

Bhairavi Joshi

Fri, 09/25/2015 - 17:59

Permalink

Attention Ms Sweta puthran, Madam,
Your letter Ref No 82570167 dt 26th.Aug. has requested me to wait till Sept.03,2015. Today, we on 26th.Sept.2015 and I have not received ANY RESPONSE from you. is ita tradition at icicipru to promise and then NEVER to fulfill? if your answer is yes only GOD will save icicpru. Bhairavi Ravindra Joshi.

Provat Sarkar

Thu, 11/26/2015 - 12:58

Permalink

I Mr, provat Sarkar Father late Ambika Sarkar.I have opened Pur saving suraksha l p policy at your ICICI bank on 2014. I want discontinue pru saving suraksha-lp policy no 1894928 due to financial problem.

So I requested you kindly do necessary work for discontinue policy.

Thanking You
Your faithfuly
Provat Sarkar

Archana Chavan

Thu, 12/31/2015 - 12:34

Permalink

Rs 39479 auto debit deducted on dated 30.09.2015 for premium due on 04.09.2015 for my policy No 18038231. Therefore you are requested to kindly send the receipt of said paid premium by email to mail address.

Ashok Sharma

Fri, 01/22/2016 - 11:30

Permalink

1. I was taken a policy No 1057890 from your Ahmednagar branch. Now I close my Policy from your Pune Viman Nagar Branch Office. Now the amount transfer to my account No 000505023652 (this account was automatically Open by ICICI Bank and check book issue to me).
2. Actually I have only account No 037901508951 (which is currently in use).
3. During Jan 2015 when I had transfer my account to Pune Branch from Ahmednagar I request for a check against my account No 037901508951. But your Bank issue cheque against 000505023652.
4. Now, You are requested to transfer amount against Policy No 1057890 to my account No 037901508951.

Sk Budhwarkar

Fri, 02/19/2016 - 19:59

Permalink

Amt of 1964/- pertaining to tds/ others dated 19/03/2008 has been recovered from my current com of rs 5265 paid on13/02/2016. I do not understand how the eight years old recovery is effected now without informing me. kindly advise me the details of recovery made and actual payment made to me on 19/03/2008 so that I can claim refund of tds from income tax authorities in my I-tax returnfor. The year 2016-17. Pl do the needful at an early date. my details--manager code 00390456 bank a/c no 000301530786 bank --icici bank race course rd Vadodara PAN no ABXPB812**. Awaiting an early reply.

advisor code no 00139823

I am raman and my insurance policy no 11250467 i want surrender my policy so send indemnity bond and other form. my email id gaurishankardagur @gmail.com.

Veerabhadra madapati

Mon, 06/20/2016 - 17:48

Permalink

The premium amount of Rs.30000/- paid to you on 17/06/2016 @12.24pm on my policy no17840591 is not so far adjusted by you. In this connection I am to inform that I paid the premium through State Bank of India Inter net banking and the transaction reference number is IB31188934. please verify and adjust to my Policy No referred to above.

Santosh gautam

Wed, 07/27/2016 - 11:30

Permalink

I have going policy for 3years after how to meet rupees . my policy no. is 15467327 Name santosh kumar gautam Dob 04/04/1984.

Kindly i request to i have not fund as i could not deposit my premium. as pl refund my amount 25900 rs. my policy no is 16975868, name kamal goswami, mob no 9303331226.

Rajendra Shah

Fri, 08/19/2016 - 23:18

Permalink

When I went to your office at Vadodara for surrender of my policy, staff sitting in customer cell do not behave in good manners. They do not respect the elderly persons and also an advisor of iPru like me. I am an advisor since 2007. There is no priority for sr. citizens as well as advisors.

If Premium collection centres are opened in various parts of Vadodara city, then it will be very easy to pay renewals in time. Since iPru Management has closed many branches in the city and the main office is situated very far from the city, it is very difficult for old customers to approach for various jobs like surrender, renewal or claims etc.

Tomichen k antony

Mon, 08/22/2016 - 17:09

Permalink

My name is tomichen karimpil antony. Policy no, 20182892. you send the document that is wrong address. this is my e mail.tkantony4u @gmail.com. please send me on this address. thanks.

Sanjivsehgal

Sat, 09/03/2016 - 15:34

Permalink

I have Life Time Super policy no. 04973191 for which last premium paid in the year 2016. The policy is due for maturity on 31.03.2017. May please note my new address for future correspondence. Address as per policy: Sanjiv Sehgal, C-13/6, ONGC Colony, Kaulagarh Road, Dehradun, Uttranchal-248001. New Address is: Sanjiv Sehgal, H.No.147, Near Montessori School, Street No.1, Rajendra Nagar, Dehradun. My mobile no. is 9412993317. Mode of payment of maturity amount to the policy holder may also be informed. Regards. Sanjiv Sehgal, 9412993317.

Shakib jamali

Fri, 09/16/2016 - 10:50

Permalink

I paid premium of 20,000 of policy no 05987383 on dated 3rd september 2016 by online net banking by asix bank, but not showing on policy. Please check it and clarify where is error. Transition id is INB 437524462, all ready 20000 rupees detected from my account.

thank you
shakib jamali
contact no 7043144700

S V Lakshmi

Fri, 09/23/2016 - 21:46

Permalink

Dear Sir, I tried several times to link theses policies but every time a message will come and says that request to link the policy is available with our office. But till date the policies are not linked. kindly link these policies.
regards
s.v.lakshmi.

Bishan Singh Rathore

Mon, 10/10/2016 - 11:30

Permalink

With respect i want to say that i am an adviser of your company. My adviser license is being expired on 02.12.2016, so i want to renew it. In this matter i had gone to local ICICI pru Jhalawar Rajasthan branch but there is no satisfactory answer given to me. I don't know what should i do in this case. Please guide me in getting my adviser license. In wait of your sincere reply.

A lot of thanks to you
Bishan Singh Rathore
Adviser No 00544006
Mobile No 9887155998 & 9887317055
District Jhalawar (Rajasthan)

Nima chhoten

Thu, 10/13/2016 - 14:28

Permalink

I went to icici bank tawang branch for a fixed deposit of Rs. 8,00,000 and followed all the procedures told by the bank for FD. But after three months I was given a life insurance policy document by the bank saying that it is more profitable than FD. Now I being too old and financially weak, I am not able to pay the annual premium. moreover the staff's of bank are very uncooperative. I request for cancellation of my policy and return back my money as I was misguided by the bank. hoping for a quick response from your end. my policy no.19181282.

Ram Chevendra

Sat, 11/05/2016 - 21:35

Permalink

My policy with no.00220163, for which premium is due on 31-10-2016. I have paid Rs.5135/- on 10-10-16, through ICICI Bank and the receipt is due to receive by me. Please send the same by post to my residential address or post in my father's E-mail address given above as I am leaving to USA. Early action is highly appreciated. With regards -----Ram Chevendra.

Kavita Gupta

Thu, 11/10/2016 - 13:13

Permalink

Policy No. 16763401
Proposer: Kavita Gupta
Premium: Rs. 97,000.00 per year

Dear Sir/Madam,

I am your elite customer and was paying premium of Rs. 97,000/- annually since 2012 but not paid premium since 2015 due to oversight. Also, I was not reminded ever from your side to pay the premium due for the last two years but now charging late fine of Rs.16,500.00 on the premium due till date.

Hence, request you to kindly waive late fee of Rs. 16,500.00 so that I can make the payment immediately.

Kindly confirm.

Regards,
Kavita Gupta
9437966244

Parshottam Patel

Tue, 11/22/2016 - 12:14

Permalink

Dear sir my policy has matured. I want paymentm please send me payment by check. Policy No.03763064

Ajit Singh

Tue, 11/22/2016 - 18:21

Permalink

I have money back policy no. 00992335 with ICICI Prudential Life Insurance and my cash back amount of Rs. 17,000/- was due in July 2016. I visited number of times to your regional office at Sector 8 Chandigarh till today. But your officials gave me assurance to send me cheaque of Rs. 17,000/- within 5-6 days each and every time at my residence. But till date I have not received my cheaque. Therefore, I am requested to you kindly take action and send me my cash amount of Rs. 17,000/-.
Thanking you.

N.S.Gopi Krishnan

Wed, 12/07/2016 - 19:22

Permalink

My Policy No- 18660344. In the year 2014-June I recieved my FFS from my Ex Company. GMI LTD-MUMBAI. They send my FFS amount into my ICICI Salary A\C. I planned to put that amount into FD in ICICI. But the Manager (Kodambakkam Branch, Chennai) put that amount in Insurance. Kindly Refund that amount of Rs-1.01Lac to us or Invest that amount in TERM DEPOSIT in ICICI. Kindly do the needful. Expecting your reply.

Lonjam Jiten singh

Wed, 01/11/2017 - 20:07

Permalink

I am one of your icici prudential policy holder, my policy no.18116002 plz sent about my policy status.

Neetu sachdeva

Mon, 01/30/2017 - 17:36

Permalink

I have sent a request many times but you did not reply. pls stop my ecs of my policy. your employee has miss commitment to me.

Subashchandra Bal

Fri, 03/31/2017 - 14:27

Permalink

Wrongly you have received Rs. 2,00,000 from my account. Please you refund my money from icici pru life policy to my account because i collect these money for my children readmission.

Amrit Lal

Fri, 04/28/2017 - 21:55

Permalink

My name is - Amrit Lal
My home loan policy Account no - is 775626.
Master policy no - 20471258.
Member identification no - 20667680.
Total installment Rupees - 49424

Respected Sir,
Please stop my home loan policy and refund my amount 49424. I haven't run this policy. I don't like this access installment amount.

Rajinder Dhar

Fri, 05/12/2017 - 15:21

Permalink

I purchased this policy in the year 2003 for 15 years. The sum assured is Rs 81000. My monthly premium is 533. If we calculate this premium at the end of the maturity I pay around rs. 94000 above where as all the bonuses will be calculated at sum assured I.e 81000. So my question is 1. What about my extra amount other than the sum assured. 2. ANY rule from IRDA that the insurance company can charge more amount than the sum assured if so plz provide me the same.

Policy no 00507476

Kishor Admane

Fri, 07/07/2017 - 10:47

Permalink

As i am having financial problem i am unable to pay the premium of the above policy. policy is in my sons name chinmay Admane. policy is of Life Time. when my financial problem gets solved i will start the same.

Vijay kumar

Mon, 07/10/2017 - 17:06

Permalink

Dear concerned,
I am not getting my Commission on fresh premium and nor renewal Commission since last three months please see the matter and resolve the problem ASAP. My advisor code is 01051444.
Regards
Vijay kumar
Advisor code 01051444
Mo no 9816894220

M Anthony Wilson

Thu, 07/13/2017 - 14:47

Permalink

Dear Sir,
I dont have money to refund you so this my policy number 17724484. So please grant my request to stop my policy and give me my money back. my mobile number is 9320920912.

Shreeshankar lal

Thu, 09/07/2017 - 13:34

Permalink

I am having policy no. 19271193 which I want to surrender for requirement of money for marriage purpose. Kindly help.

Vijai Singh

Mon, 09/18/2017 - 16:30

Permalink

Sir, It is to intimate that I have deposited the policy papers during taking loan on my policy. Now as I have deposited back the loan which was taken on policy number 16200112 on 7 October2016, I want policy paper back. My loan deposits acknowledgement number is 5636925.
Regards

Share your experience about this business

The content of this field is kept private and will not be shown publicly.
  • Rate and add your experience with the company and its customer service.
  • Do not post sensitive data like your bank details or credit card numbers here.
  • This website is moderated, inappropriate and off topic comments are removed.
CAPTCHA
3 + 14 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.