[email protected]: Airtel Customer Care Email

Company
Department
Customer Care
Region
All India
Note
Airtel customer care email for mobile users as well as landline and broadband users.
Mobile users, mention your mobile number in the subject of the mail.
Landline/broadband users, mention Airtel account and fixed line number in the subject of the mail.

If the above contact didn't helped you, here are alternatives to reach Airtel customer support.

Contact Number

1800-103-0121 - Contact details
9935012345 - Contact details
1800-102-8080 - Contact details
51234 - Contact details
4448080 - Contact details

Email

Support Link

 - Contact details
Official website - Contact details
 - Contact details

Comments

My Airtel prepaid mobile number is 7226885208. I have data pack on this number. But my main balance is deducted whenever I use net. I have lost around Rs 100. Please solve this issue otherwise I have to stop using your services.

Asokendu Sngupta

Sun, 09/17/2017 - 23:17

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Thank you for refunding Rs 12/- that was deducted without my consent for providing Value Added Services which I did not requested for. But, I am not at all satisfied because other such deductions in previous months were not refunded. The cases were similar. I request you to take note of those deductions and please refund my money immediately.

Regards,
Asokendu Sengupta,
Former Chairperson, West Bengal Commission for Child Rights (WBCPCR), Former Member, West Bengal Education Commission.

Dear sir, I am subscribing 599 plan but your company is not giving me justified calls or data. It is giving only 3gb data and limited calls whereas in lesser plans it is giving much higher data and voice calls moreover your customer care is not hearing to my complaints. Your customer care executives are trying to make revenue loss to your company. They suggest me to migrate to lower plans 399 or 499 to get higher data and voice calls instead of enhancing data limit and voice calls for 599 plan. Please resolve my complaint at 121 which has not been resolved till date.

Rajesh jain

Mon, 09/18/2017 - 09:43

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Already i pay my landline bill my airtel money bank to 411 rs 12/09/2017 time 12. 10am but still showing my land line bill pending. Airtel money to my amount already debit last 6 days ago. I complain 400 dial they not taking complain. so now settle ur bill, i want to cancel my land line connection.

Prasanta bera

Mon, 09/18/2017 - 10:18

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I am prasanta bera, mobile no 8584065609 (post paid). Last 30 days I am not connect customer care no 198/121. Please resolved my problem as soon as possible.
Thanking for
Prasanta bera

Sidharth Hemac…

Mon, 09/18/2017 - 22:52

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Your distributor cheated me.. he gave me postpaid sim without informing me. I was forced to pay the bill from airtel store. Distributor didnt inform me about the postpaid plan. he gave me saying that it was a prepaid sim.
He offered me 1gb per day plan of 28 days and I got a bill of 921rs. Dnt trust anymore #airtel. Moreover no verification was done and i am completely cheated. Customer care executive assured me refund but I was again cheated. I need refund. Plz know my situation... not my fault.

Recharged Rupees 5000/-
Transaction no:3615993142172510
I request you to release the amount of 5000, By mistake it has been recharged , instead of transferring the amount . So kindly i request you to transfer the recharged amount ,my alternative 9731491207.

My no-9589223571 is customer care not connected call, please help me & call back for my number fast.

Pawan Kumar

Wed, 09/20/2017 - 12:25

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Sir, I'm using Airtel mobile services through my contact no. 9416930005, and last month somebody has traced my phone and send me my whatsapp chatting back to me which I send some one other person. So in this regard I send you my complaint to search who it was and why he or she do/ did this...? And I request you to stop all this from my contact number... Hopping positive response from you. Thanks!

Abhijit g kambley

Thu, 09/21/2017 - 11:07

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Internet and phone service not working on my phone nu 9971945617. I am in real trouble and i need this to be fixed fast.

Jitendra sharma

Thu, 09/21/2017 - 12:13

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I have already paid 500.00 Rs bill on 12.09.17 by airtel web side my debit card txn no 030013964286,i call so many time told him about my problem after till date not resolve my problem. so kindly Request that resolve my problem as soon as earlier.

thanks
jitendra sharma
Mob 9301125170

K Sudhakar

Thu, 09/21/2017 - 14:41

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Detail bill

Hi, I am an airtel user and using a transporte post paid plan for the number is 9866653331 my request to the authorities is to kindly provide Aug 17 & Sep 17 detail bill for my usage. please arrange the bill and send immediately due to payment delay.

K Sudhakar, C/O Southern Roadways Limited

Jyothy Reddy

Thu, 09/21/2017 - 15:31

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We are connected with airtel in 11 nos of CUG plan, our Ref No:1360307492, we are not receiving the bills in time, so we are not able to pay the bills in time. kindly process the matter accordingly.

Puneet sharma

Thu, 09/21/2017 - 15:41

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Dear sir/madam

I have airtel postpaid connection.10 gb data already have in my account but the net speed is very poor (2g speed). I did complaint regarding of this on 198 before 2 days ago but no any solution given to me by your side. And now this problem is same so please do needful as soon as possible.

Jitendra kumar singh

Fri, 09/22/2017 - 14:05

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Sir / mam
My mobile number is 8432717979. I want to get my port number and when I will sending the msg then that msg does not deliver.... Why????

Anjaneyulu

Fri, 09/22/2017 - 19:53

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How much time you take for migrating of post paid to prepaid after paying postpaid bills and obtaining of proper identity?why Airtel is not interested to shift to prepaid?

Our A/C Nos. 7027152445 and 7027152537 and the land line Nos are 040-40073336 and 040-40074446 respectively. Since 21st August we are not getting static IPs i.e. 122.175.47.54 and 55. Our frequent complaints have gone in vain.No body is responding and not bothered about the pending complaints.
We may be forced to cancel the 3 connections (another land line). Some body should take care of the complaints.
SRi Sai Health Care Unit, MSReddy , Suchitra, Hyderabad - 7396142345.

Madhavsen

Sat, 09/23/2017 - 21:30

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Hi, I am an airtel user and using a railway post paid plan of your provided postpaid service for the number is 9724330341 my request to the authorities is to kindly provide may to August 2017 detail ebill for my usage. My bill number is 391433067 and the relationship number is 111-101110459. My e- mail id -Maddy0266 @gmail.com.

Thanking you in anticipation
Madhavsen dhandhukiya

Hii sir, I am recharged with 309 today. I checked my offers at retailers mobile, I got 309 offer. Then I recharged with 309. Now I am can't receive that benefits. Please check and give that benefit.
Thnq.

Pravin kumar

Sun, 09/24/2017 - 22:54

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Dear sir,
Please disconnect my 4G Dongle bearing no 7032459666 since I am not able to use it because of poor network. I complained for that and they told that they are working on it. Since it is post paid, I paid monthly rental of Apprx Rs 600 since June 2017. Now I am receiving voice messages of due amount. I contacted my Vizag Airtel shop from where I took connection and they told that it will take 2-3 months since tower is under construction. You can verify from your record that not once this data card is used since I took on june 2017. Please disconnect it immediately so that further inconvenience will not caused to me. connection will be revived when network improves.
Thanking you
contact no. 9963282666

Rahul Sharma

Mon, 09/25/2017 - 06:40

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Hi, I'm postpaid user, my device is damaged and i claim on airtel secure all documents are uploaded and verify for my side,please let me know why late for pickup my device, I'm waiting for your company person, please inform me extremely time when my device pickup your side.

Krishnamurthy

Mon, 09/25/2017 - 08:26

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I want to deactivate plan and number, and about that I had try to call at toll free airtel number, but nobody help me. if anybody read my complaint please solve my problem quickly. My airtel no 9972598642 my alternate no 9448850943. please call me or deactivate our airtel dongle connection.

Deepika Bisht

Mon, 09/25/2017 - 13:00

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Dear Team,

I am located at Qatar and my number is able to receive all the messages related to bank transactions and offers in various stores but since i am trying to do recharge on my number from India i am unable to do the same. Please let me know what is the problem with my number. Is it deactivated or what??? My number is 9773430234.

Regards,
Deepika

Regards,

Murali Krishna V

Mon, 09/25/2017 - 17:41

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Pl arrange to disconnect immediately the broadband (Account No.7031840435) connection along with landline (No.040 48515167) facility given at Kukatpally, Hyderabad at installation time as nobody is staying in that door number now. I have paid the current dues of Rs.826/- today at your Kakinada office by debit card. LL instrument was not provided. An immediate action is highly appreciated.

Regards,
Murali Krishna V
Kakinada.

Dharmraj Singh

Tue, 09/26/2017 - 13:54

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Sir, I am a user of Airtel prepaid and my no. Is 8131068778. Airtel offered on my no that recharge of Rs. 399/- will get 1gb, 3g/4g data daily and free calling up to 70 days.

I have recharged my no for availing the above offer. After that I got free calling only and not getting daily data, after that I have contacted customer care, he advised me that your SIM and handset both are 3g so you upgrade your SIM into 4g and you will get daily data on your 3g handset.

After that I have upgraded my SIM into 4g as advised. Now the condition is same as before upgradation and I am getting only calling and not getting daily data. When dialing *121#, *121*1#, *121*2# showing error (538).

I have again contacted to customer care, this time he advised me to purchase 4g handset and use the SIM definitely get daily data. So I am sure that after purchasing of 4g handset if I will contact to customer care definitely he will advise me to ERECT AIRTEL TOWER ON YOUR ROOF THAN DEFINITELY YOU WILL GET DAILY DATA.

Your customer care executives are just making fool to customer and joking with them. Please look into the matter and resolve the issue and ensure the availability of daily data, if not possible ensure refund of Rs.399/- at the earliest.

Network issue, 4G is working like 2G.. call drop issue.. reach me on 9870397395.

I a using lafut airtel services because of am given my network issue problem last 5dys but they are not solved my problem, so don't use Airtel and I want to change my network.

Kirti Kumar

Wed, 09/27/2017 - 11:22

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Dear Sir/Madam

My Airtel number is 9501291712. I have got a message form Airtel AP-650008...

FAYDE KA SAUDA!
Rs309=UNLIMITED Loc+STD call aur
1GB/din 3G/4G,28 din. T&C
Offer seemat samay tak Airtel Retailer se ya click My Airtel App -Airtel.in/5/m
Sep 22

After receive this massage i have recharged on same day 22 sep RS 309. But after 4 days offer was end. So please check why is not working for 28 days. I am very disappointed from Airtel. Please do needful.

Regards,
Kirti kumar
9501291712

Rajan arora

Wed, 09/27/2017 - 13:03

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My mobile number is 9872370707. i want call recording 20/06/2017 to 20/09/2017. i will be very thankful to you.

Deepak Nair

Wed, 09/27/2017 - 13:07

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+917400462634. Please discontinue this particular airtel number as I have procured a new one. Thank you. I would not want any bill transactions hence forth on this particular number.

Member for

9 years 5 months

mukesh

Wed, 09/27/2017 - 17:10

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I want to know that the detail of my calls and sms list. how to get it? my postpaid number is 9915650003, 9417002340. I havent received my bills from past 6 months.

Nasir khan

Thu, 09/28/2017 - 15:57

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After recharging my number +919906478831 for 399 i got a message saying... Thanks for Recharging with Rs. 399 !!! Enjoy Unlimited LN calls, 70 days. For balance chk dial *121*2#. But i cant call on others numbers except airtel. Is this the way of treat to your valuable customers when i got the offer unlimited calling std+LN but after few days i didn't call any number because of sufficient balance. please do correct your mistakes otherwise I'll complaint against your company. thanks

Recharge done on 31-08-2017 08:08PM,MRP:Rs399.00,GST 18% payable by Company/Distributor/Retailer:Rs60.86,TransID34414274.

Benefit: Unlimited calls +100 L+S SMS + 1GB/Day on all handsets, 28 Days. To check data balance, dial *125*1541#. T&C Apply.
No. 7023030783

Bhavik sharma

Mon, 10/02/2017 - 14:26

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A very very biggest fraud company is airtel. They can get your money but in refund process they are ridiculous.

Yathartha vashistha

Mon, 10/02/2017 - 16:54

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Hii, I m yathartha vashistha I m the user of Airtel last 1.5 years my number is 9953319597. I have shifted another place I don't have any address proof of residence kindly update my new address in my airtel postpaid bill.

My new address is
Yathartha vashistha
Block -D flat -20 third floor
New Ashok nagar
Upper one on one gym
New delhi-110092

I have a prepaid Airtel number. I am having a main talk time balance of app 500/- for the last 6-7 months. I wanted to activate Rs.399/- pack using this balance. I am trying this for 3-4 months. They don't process it. All complaints, Airtel simply closes itself without doing anything. CCC number is always ( but they say temporarily) out of service. Actually Airtel wants me to pay additionally and use my money ( main balance with them) for their development for another 70 days. Really making Customers to suffer wantonly for their personal gain! Who will address our complaint, God only knows!

Sandip Roy

Tue, 10/03/2017 - 12:46

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Respected sir,
I am Sandip Roy my mobile no.- 9816367595. I am recharge internet data pack Rs. 147/- dated 2 Oct 2017 6:53 pm,but 3 Oct 2017 morning massage hear my mobile your data pack 4 Oct 2017 renew. Why renew recharge my data pack? because I am talking Mrs. Kamalesh Kumari dated- 25 Oct 2017 Ref. no.- RMOAC40925181800, she said to me Rs.147/- recharge but i am very suffer customer care service. Please try to understand my problem and reply my mail.

Regards

Sandip Roy
Nalagarh (HP)

Nagarjunareddy k

Tue, 10/03/2017 - 18:28

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I want to know my parents sim address proof on whose address proof is submitted, so that i can attach adhar card number for that proof. so guide me to get details or this is my father number 9686498043. let me know on whose name sim is issued.

Ashok Verghese

Tue, 10/03/2017 - 19:03

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This is to request that my postpaid 4G SIM card currently being used for the ZTE Dongle be deactivated immediately and bill sent to me.

The number is: 7022134552
Email ID: asv_19_67 @yahoo.com

Reason: No Internet signal from the device since the date of purchase.

Please note that my following three numbers are in my name S. Sairm.
98409 29613
73974 73274
066-4852 3219

Please change the name S. Sairam to my company name M.M Enterprises for GST purposes. GSTN: 33BHBPS8479Q1ZC. PAN: BHBPS8479Q. Kindly change this as early as possible.

Thanking you,
S. Sairam

Sir, i'm facing downloading issues. whenever I try to download something my internet speed never goes up to 30 kbps and i'm using 4g network !! So, plz try to solve this issue asap. Hope u will understand my problem. Thank you!!!!

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