lifeline@iciciprulife.com: ICICI Prudential Life Insurance Customer Care Email

Email
lifeline@iciciprulife.com
Department
Customer Care
Region
All India
Note
Alternate email for insurance policy claims - claimsupport@iciciprulife.com
Email ICICI life insurance from your registered email ID.

If the above contact didn't helped you, here are alternatives to reach ICICI Prudential Life Insurance customer support.

Contact Number

1860-266-7766 - Contact details
56767 - Contact details

Email

buyonline@iciciprulife.com - Contact details

Support Link

Official website - Contact details

Comments

Nima chhoten

Thu, 10/13/2016 - 14:28

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I went to icici bank tawang branch for a fixed deposit of Rs. 8,00,000 and followed all the procedures told by the bank for FD. But after three months I was given a life insurance policy document by the bank saying that it is more profitable than FD. Now I being too old and financially weak, I am not able to pay the annual premium. moreover the staff's of bank are very uncooperative. I request for cancellation of my policy and return back my money as I was misguided by the bank. hoping for a quick response from your end. my policy no.19181282.

Ram Chevendra

Sat, 11/05/2016 - 21:35

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My policy with no.00220163, for which premium is due on 31-10-2016. I have paid Rs.5135/- on 10-10-16, through ICICI Bank and the receipt is due to receive by me. Please send the same by post to my residential address or post in my father's E-mail address given above as I am leaving to USA. Early action is highly appreciated. With regards -----Ram Chevendra.

Kavita Gupta

Thu, 11/10/2016 - 13:13

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Policy No. 16763401
Proposer: Kavita Gupta
Premium: Rs. 97,000.00 per year

Dear Sir/Madam,

I am your elite customer and was paying premium of Rs. 97,000/- annually since 2012 but not paid premium since 2015 due to oversight. Also, I was not reminded ever from your side to pay the premium due for the last two years but now charging late fine of Rs.16,500.00 on the premium due till date.

Hence, request you to kindly waive late fee of Rs. 16,500.00 so that I can make the payment immediately.

Kindly confirm.

Regards,
Kavita Gupta
9437966244

Parshottam Patel

Tue, 11/22/2016 - 12:14

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Dear sir my policy has matured. I want paymentm please send me payment by check. Policy No.03763064

Ajit Singh

Tue, 11/22/2016 - 18:21

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I have money back policy no. 00992335 with ICICI Prudential Life Insurance and my cash back amount of Rs. 17,000/- was due in July 2016. I visited number of times to your regional office at Sector 8 Chandigarh till today. But your officials gave me assurance to send me cheaque of Rs. 17,000/- within 5-6 days each and every time at my residence. But till date I have not received my cheaque. Therefore, I am requested to you kindly take action and send me my cash amount of Rs. 17,000/-.
Thanking you.

N.S.Gopi Krishnan

Wed, 12/07/2016 - 19:22

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My Policy No- 18660344. In the year 2014-June I recieved my FFS from my Ex Company. GMI LTD-MUMBAI. They send my FFS amount into my ICICI Salary A\C. I planned to put that amount into FD in ICICI. But the Manager (Kodambakkam Branch, Chennai) put that amount in Insurance. Kindly Refund that amount of Rs-1.01Lac to us or Invest that amount in TERM DEPOSIT in ICICI. Kindly do the needful. Expecting your reply.

Lonjam Jiten singh

Wed, 01/11/2017 - 20:07

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I am one of your icici prudential policy holder, my policy no.18116002 plz sent about my policy status.

Neetu sachdeva

Mon, 01/30/2017 - 17:36

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I have sent a request many times but you did not reply. pls stop my ecs of my policy. your employee has miss commitment to me.

Subashchandra Bal

Fri, 03/31/2017 - 14:27

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Wrongly you have received Rs. 2,00,000 from my account. Please you refund my money from icici pru life policy to my account because i collect these money for my children readmission.

Amrit Lal

Fri, 04/28/2017 - 21:55

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My name is - Amrit Lal
My home loan policy Account no - is 775626.
Master policy no - 20471258.
Member identification no - 20667680.
Total installment Rupees - 49424

Respected Sir,
Please stop my home loan policy and refund my amount 49424. I haven't run this policy. I don't like this access installment amount.

Rajinder Dhar

Fri, 05/12/2017 - 15:21

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I purchased this policy in the year 2003 for 15 years. The sum assured is Rs 81000. My monthly premium is 533. If we calculate this premium at the end of the maturity I pay around rs. 94000 above where as all the bonuses will be calculated at sum assured I.e 81000. So my question is 1. What about my extra amount other than the sum assured. 2. ANY rule from IRDA that the insurance company can charge more amount than the sum assured if so plz provide me the same.

Policy no 00507476

Kishor Admane

Fri, 07/07/2017 - 10:47

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As i am having financial problem i am unable to pay the premium of the above policy. policy is in my sons name chinmay Admane. policy is of Life Time. when my financial problem gets solved i will start the same.

Vijay kumar

Mon, 07/10/2017 - 17:06

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Dear concerned,
I am not getting my Commission on fresh premium and nor renewal Commission since last three months please see the matter and resolve the problem ASAP. My advisor code is 01051444.
Regards
Vijay kumar
Advisor code 01051444
Mo no 9816894220

M Anthony Wilson

Thu, 07/13/2017 - 14:47

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Dear Sir,
I dont have money to refund you so this my policy number 17724484. So please grant my request to stop my policy and give me my money back. my mobile number is 9320920912.

Shreeshankar lal

Thu, 09/07/2017 - 13:34

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I am having policy no. 19271193 which I want to surrender for requirement of money for marriage purpose. Kindly help.

Vijai Singh

Mon, 09/18/2017 - 16:30

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Sir, It is to intimate that I have deposited the policy papers during taking loan on my policy. Now as I have deposited back the loan which was taken on policy number 16200112 on 7 October2016, I want policy paper back. My loan deposits acknowledgement number is 5636925.
Regards

Virendra Nath Singh

Tue, 02/13/2018 - 20:13

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Kindly refer my policy No. 17363168. The cheque of this policy was received back by your office because of despatch on wrong address. Please dispatch my cheque as correct address as given below.
Virendra Nath Singh
Vill & PO . Barachawar
District . Ghazipur (UP)
Pin - 233229

Yours sincerely
Virendra Nath Singh

Saurav Mukhopadhyay

Wed, 03/07/2018 - 17:27

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The 7-year term for annual payment of premium against my subject policy ended on 11.01.2017. However, the total maturity period is 15 years. Please let me know whether the company will start processing my case in the end of the year 2024. Policy No.14894712.

Manmohan singh

Sat, 03/31/2018 - 13:52

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With respect i want to say that i am an adviser of your company my code no 00448235 my commissions no transfer in my bank account i wait 2 month commissions shown in system but not show my bank account.

Shaik Zaheeruddin

Tue, 04/03/2018 - 20:41

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Dear Sir,

With respect i want to say that i am an adviser of your company. My code is 00334905, I am not receiving my commission since 4 months. In this matter i had gone to local ICICI Prudential Life Insurance Mahabub Nagar Branch. He was mail to you soo many times but no response from your side, till i am not receiving my commission properly this is second time i am facing this problem. I don't know what should i do in this case, please solve my problem as soon as possible.

thanking you!
Your's Faithfully
Shaik Zaheeruddin
Advisor Code: 00334905
Mobile: 9618557446
District- Mahabub Nagar - 509001
Telangana

Babulal Chaurasiya

Tue, 09/11/2018 - 18:37

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Dear sir/ madam
That I have Policy ICICI SAVE n PROTECT policy no 15558291 my date of birth was registered in policy document 24/02/1971 as per the record of driving license which is not correct. while my correct date of birth is 24/12/1971 as per all educational documents, aadhar card and pan card. so that I would like to change my date of birth. As soon as possible.

S.Muthumani Gunaraj

Tue, 11/13/2018 - 14:55

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my Semi Closed Card NO.4629........... 5429 valid from 12/16 to 11/18 could not be used and the instruction,"refer to the issuer" is coming whenever the card is swiped at the POS.Kindly take necessary action to activate the card. Thanking you.

life Insurance ID 0130-6853

Akshay danole

Thu, 11/29/2018 - 16:23

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Dear sir,
in the case of plan is i protect smart policy holder, ramesh kamble, application no is OS10145238 pending is graduation certificate,these customer certificate is lost so plz this policy issued.

TK Majumder

Fri, 01/25/2019 - 21:07

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Not satisfied with agents working in your company. They tell lie, they make to follow the clients in such way that they (agents) are in profit and clients are in heavy loss. They don't bother about the loss of party. Somehow they opened policy whether the policy is good or bad. After that they never return back. Like this so many demerits are there in them. Request take serious action, teach them properly. Don't only think about Icicipru, bother sometimes about customer. Because of customer, people know Icici prudential. Next I will code the name of your agent.

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