Internationalbookings@makemytrip.com: MakeMyTrip International Flights Email

This is Natarajan kalaichezhiyan. we tried to book air ticket on 12th and 13th of this month for the date of journey (25.03.15) from singapore to chennai, India, thro' HDFC netbanking, but the money has been debited twice the without the ticket being booked. to day early morning i have received 2 messages from MMTRIP giving the booking nos. IN1503B9S184409 & IN1503B9S184168. pls help me to get the money refunded. Thank u.

Hello,
respected Sir / Madam,

I made a international flight booking through makemytrip from Bangalore(India) to Dallas(USA) on 10th July 2015 with booking id : IN1507B3S089789. I was assisted by "Maninder Singh (maninder.singh @makemytrip.com)" for my ticket booking. The person has mislead me while making the booking and has overcharged for the ticket. PFA for the invoice from makemytrip and the invoice from Emirates. There is a difference of close to 15k which is a very huge amount. I have been chasing makemytrip for the last 12 days and the complaint has been escalated to the senior management and yet there is no proper response from the team. Makemytrip team has underestimated my complaint and failed to keep up their loyalty. There was too much of my pressure and time involved and there is no value for it. I am highly disappointed with the service provided by Maninder and makemytrip folks.

I request the team members to kindly help me on this regard at the earliest and cancel the trip with complete refund as I will NOT bare any cancellation fee as the entire mistake was from your team member. I am a regular customer of makemytrip but going forward I would not make any booking with makemytrip. Sorry to say but the bad service provided by such team members will make you lose your valuable customers. Request you to take the action at the earliest provide me at the earliest. Kindly revert back to me for any further details required.
Thanks in advance

Regards,
Ashwini Siddaiah
+917893736339
+918552815486

Dear Ashwini Siddaiah

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have found that our concerned department is handling this case. Please be assured that post validating your concern they shall take this matter to closure on priority.

Assuring you best of our services.

Team-MakeMyTrip Care

I made international flight booking through make my trip I'd is NN2304311487756, Del to Dme. I have student Visa and my flight allows me to take one extra luggage for students. What all documents I should submit, couldnt get help from customer care?

It's bringing your notice that my booking ID No: NN230426879885 dated 08 Dec 2014 cancelled returned E-Air Ticket France- Muscat -Mumbai dated 18th Jan 2015 vide Air Ticket PNR TXVPISR & Air Ticket No:-910 5856068115 Refund amount not deposited till date I registered the complaint No:A Reference ID 160225-013237. Expedite please.

Thanks and Regards,
Hemant Bedarkar(father of Vaibhav)
for Vaibhav Bedarkar

Dear Vaibhav,

Greetings from MakeMyTrip!!
We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest.
In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAI… .

Assuring you best of our services.
Team-MakeMyTrip Care

my booking id is IN1607B4S1286533 this is regarding my return ticket from ChicagoORD to Mumbai on the 16th of August 2016. I would like to change my date of return from the 16th to the 30th of August 2016. Can you let me know what would be the extra cost that I would incur for the same. Thanks.

Dear Mr Sheth,

Greetings from MakeMyTrip!!

Within reference to your request for date change, as we have checked and found that the date change has been done for 31st Aug16 successfully and e-ticket has been sent to you.
Please note that we tried to connect you twice on your registered mobile number, but unable to connect.
Kindly do let us know if any thing further required for booking.

Awaiting for your revert!!

Regards
Team-MakeMyTripCare

Dear sir/madam,

I had made a booking on 6th December 2016. Through axis bank credit card....the booking id is NN2302117890972 AND NN2302117891124...

To brief u about the scheme your offer said i will get Flat 6000 instant discount +12000/- per passenger cashback in my credit card account...so far when i talk to your 4 representatives at your customer care...3 of your person said i will get total 18000/- (6000+12000) in my credit card account...and lastly talking to your person he said i will just get 12000 per passenger as cash back and not 6000/-.

I feel i have been cheated by your renowned company.

I have send the details of the said scheme and also the recording of all my conversations with different representatives.

Dear Montu Patel

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care

I booked a international trip on 4th February 2017 to Europe. i paid 40000INR. make my trip was suppose to provide visa assistance by providing all travel documents related to flights and hotels. when I filed visa application, the form filled by visa team was wrong, i had to fill this form again. then my visa got rejected by hungry embassy. they handed over a letter saying ...the stay information given in the documents is false and unreliable reliable. this information was provided to me by make my trip. When I informed MMT that my visa is rejected they immediately cancelled my trip without my concent. as if they are waiting for it.

Now they are not refunding my 40000 rupees saying this was non refundable.but my issue is when fault is from MMT side by given in reliable information, then why they are not refunding my money. i want to make sure that my money should be refunded immediately as it's not my fault at all for visa cancellation. Thanks.

Hello,

I wish to change travel dates for my Booking ID - NF29178191895066. Paid in full.
Dates booked: BOM to UDR - July 9th 2019
Return: UDR - BOM on AUg 1st 2019 both via Air India

The dates I wish to travel now is
BOM - UDR on July 8th 2019
Return UDR - BOM - August 6th 2019.

Online change is not supported by your website. I wish to receive a call to change the dates. I have tried multiple times but unable to reach any of the phone numbers.

Please call me asap. Ph: +1-778-889-4479.

Thank you

Hi Team,

SUBJECT: GoAir refunded the amount to makemytrip for cancelled flight from their side, but amount is not credited to my account by makemytrip.

Below is the email from GoAir (GoFirst) for confirmation of refund of Rs:2089 for my cancelled flight (PNR F92L6T) by airline. My I know when the amount will be credited to my account by makemytrip. I have contacted makemytrip, but I am not getting response for the same, so I am writing this email.

I made this booking through your website (makemytrip.com). Attached is the ticket & invoice from makemytrip.

Please action on the refund process or let me know, I have to do any other process to get the refund from your side, Airline have already refunded to makemytrip when I will get in my account.

Regards,
Venkatesh

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From: "GoAir Refund Team" <do-not-reply @flygofirst.com>
Sent: Fri, 06 Aug 2021 20:40:16
To: venkateshbpo @rediffmail.com
Subject: GoAir Ticket Refund

Dear Smart Flyer,

This is with regards to your reservation with Go First of PNR F92L6T. The applicable refund of INR 2089 has been processed to the same mode of payment as follows:

If paid via net banking / debit card, the same shall reflect in your account within seven days
If paid via credit card, the same shall be credited to your credit card account
If paid via travel websites/ travel agent, the same shall be refunded to the travel agent who will process it to you, request you to please contact them directly
In case of cash transactions, kindly send your NEFT details to refunds @flygofirst.com

Regards,
Team Go First