Official website: Lucknow Metro Online Customer Care Support Link

I have travelled in metro from sachiwalay metro station to Hazratganj, then Hazratganj to Krishna Nagar, then Krishna Nagar to again Hazratganj. I have a 4.7cm knife key ring of my scooter at the time of check-in on every station, all time security has checked it and passed it as normal key ring. But when again check-in at Hazratganj Metro Station, a security officer Mr. Tanveer Ahmad had not entered me at station to showing cause of security from a little knife key ring.

It is very unusual condition. I think in local conveyance it is very worst condition to avoid general public for travel in metro. Many persons have general house hold things like nail cutter, key ring, self safty uses items etc.. Its resulted that a lot of persons will never travel in metro due to uncivilized/unsocialized security officer like Tanveer Ahmed.

If the above officer is right himself then those all securities are wrong, who had cleared check-in me with a little knife key ring of my scooter.

And now if you understand that this case is normal, then it is very harmful for your increasing travellers in metro due to that unsocial type of officers, who are only show his importance in public in place of cooperation with public.

Kindly may take this case sincerely.

with regards,
P.K. Chaturvedi,
Private Secretary,
Govt. of U.P.
9454410568

Garbage dumping at the metro station is in full swing with people urinating there as well. The entrance of the station stinks and looks awful.

sachin verma ticket boy in hazrat ganj metro station. i am observed few years that person lunch timing is afternoon 3;00 clock and then 7;00p.m in night. what type of work this person is so hungry.