9999899998: Lenskart Customer Care Phone Number
Contact No
9999899998
Company
Department
Customer Care
Hours
24 hours, 7 days
Region
All India
Note
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Comments
Order issues with mobile app
One of the worst mobile app, there is no cancel button and no proper quick response too..d number which given as toll free is not an toll free number.
Bad quality of spec
I have ordered spec from the online store & got it delivered on 15 sep but it has only been 4 day in use and its screw has loosen. Bad quality of eye wear.
Complaint about horrendous service
I went to lenskart store to buy specs as I got to know that there is an offer going on (buy one get one free in 2500). But the store manager told me I can't take it, I would have to pay for the lenses that too for both of the frames as he made the bill of almost 5000. Moreover when I requested that no I don't want to spend 5000 I m ready to spend 3000 he said he just can't give n said no on my face. when I contacted the customer care guy named Deepak a very helpful gentleman I must say he said I can get 2 frames with lenses in just 2800. In this case why did the store guy denied to give it to me in fact he behaved rudely n said in Hindi (main nahi dunga apko). I have been a customer of Lenskart for almost 2 yes now but I must say it's getting worst and the kind of service I got in the store was horrendous.
I would like to escalate it to higher management to look into and get back to me on this else they will be loosing alot of customers like me.
Regards
Irfan
Renewed policy dt. 20/7/17
Mediclaim policy renewed by chq. payment on 10/7/17 due on 20/717 has not yet been received. Agent's name is Rajesh Makhija & last year the same agent had done through Karvat health Cover. Pls. Let me know the reason to delay the policy being not yet sent.
Customer service
Customer service is too poor. The main problem is customer care numbers are not active for 24hr and the store guys behavior is not good at all.
Renting my shop
Respected sir, we are from Hassan city, karnataka state some people from Tumkur city came to us and said they are taking lenskart franchise for opticals to do business here. Please verify and mail me its urgent, i want to verify are they real, his name is Prabhu Shankar he is already a Jio sim distributor in Tumkur city.
Hidden cost, GST not included
GST NOT INCLUDED: I went to lenskart store to buy specs as I got to know that there is an offer going on (buy one get one free in 2500). But the store manager told me I can't take it, I would have to pay for the lenses that too for both of the frames as he made the bill of almost 5000. Moreover when I requested that no I don't want to spend 5000 I m ready to spend 3000 he said he just can't give n said no on my face. when I contacted the customer care guy named Deepak a very helpful gentleman I must say he said I can get 2 frames with lenses in just 2800. In this case why did the store guy denied to give it to me in fact he behaved rudely n said in Hindi (main nahi dunga apko). I have been a customer of Lenskart for almost 2 years now but I must say it's getting worst and the kind of service I got in the store was horrendous.
I would like to escalate it to higher management to look into and get back to me on this else they will be loosing a lot of customers like me.
Regards,
Pallavi
Horrible service
Experiencing a horrible service. Order no. 1213198518. Delivery from BlueDart from Gurgaon. Residing in Vakil Santa cruz. Mumbai. Almost 10 days , pathetic service, strongly recommend not to use this company.
Very bad service
8000 rs specs but progressive lens axis not adjusted properly. unable to see reading vision....recommend on one for lekart... slenskart.
Two pairs of thin optics
I am happy to have it ,i would like return one back, i have not open second pair. i would like buy other which is without i phone cover. Regular carry case. Please let me know.
Thanks
doulat luthria
dluthria @gmail.Com
9620095000
Incorrect lens
Dear sir, I placed a order & purchased two pair of spectacle from RTC MALL GATKOPER SHOP. Out of which i received one. The lens are of bit more no &i cant read with this. Can i send it back to Inorbit mall vashi which is near to my residence.. What's the policy of co for correctness of lens.
I bought specs from lenskart
I bought specs from lenskart. Always screws get loose. The showroom can't tighten the screws. They say they have to send it to workshop. Some local specs shop can tighten this screw. But again after a few days it's loose again. Useless quality from lenskart and hopeless service. Never visit lenskart.
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