cs@flipkart.com: Flipkart Customer Care Email

I had order for 2 dresses. Order no is OD107243789972914000. I got the product on time. But the colour as well as the product shown was totally different, so i request a refund back as i dont want a replacement of the same product. hoping to get the revert back soon.

I want to inform to you that i ordered a MOTO E3 on 5 oct and 14th of oct had given to me final date of delivery. But today 17 of oct I did not get phone. but i get the msg of delivery that today your order is reay to deliver. But in the end get a msg that sory today we could not contact with you. Even i did not a single call from them. today did call to ekart they said today we will deliver the phone finally. But i did not get any. one thing is that I had have to go somewhere but i could not go. even i had reserved the seat to go and at last could not go and i did not refund of my ticket. And today said we will not confrim you will get tomarrow in the morning. even that i have paid in advanced. so i thing that is the reason for late.
and this is irresponsiblity that is done from your side.
and you can check. my order id is FMPP0066212257. I M RELLAY UPSET BY THIS SERVICE.

Why your courier very very very slow you can't modify it because my my order has cancelled then I placed fresh order but Delivery problem so I want my product before 24/10/16. My order id is OD107362719117817000. So kindly help me.

I have placed my order of LG washing machine and by mistake we are not EMI correct selection. after that the order was submitted. so due to not change EMI's m cancelled this order and I want refund back my payment. so kindly give back my refund against order no. OD207349136556406000.

Dear Flip cart
we have purchase two Ejmo Indolite IN-636 Emergency Lights but the product is very bad quality. my money is totally waste I m regular customer. I ll avoid to purchase from flip cart.
Worst battery back up..only 2 hour backup when fully charged.
order ID - OD206369346769660000

omprakash
7043555074

My mobile was display screen glass broken. i want change my phone. plz exchange the phone.

I have ordered redmi 3s in 12 oct. since it past 10 days till i didn't received my parcel...this is a very unusual action towards the customer. plz consider on my problem .

Plz help me flipkart i have to exchange my phne. i have warrenty card i purchesed letv mobile that was broken. plz call on telugu plz plz plz.

Flipkart don't care for customer.Service of home appliances is very bad,if the product is defective they won't take it bad.Better to buy from shops directly..

I am pinki sharma my return id is 1020738391600876862 cash on delivery product. please return your product this cell phone camera was not perfect & jio sim call not possible. i have purchase 7999 & delivered by 21/10/2016. plz return say to request i have another cell phone choose same website.

We purchased above item in early of this month. It was replaced as we received a damaged article. The replacement product was delivered on 14th instant. The installation persons came on 19th. When we saw the product it was as good as a toy.. Totally not worth for my money and i wanted to return it and get back my money.

But I was receiving information that the technical staff would be deputed on 23 for checking and then only it would be decided. Now, again i received a communication that my issue would be received on 25th of this month. I do not want to prolong this issue and do not want the product too. It is requested to take back the item and refund the money at once.

My order No.OD107228204184905000
Item ordered: BPL 60cm (24) HD Ready LED TV

Rathinaswamy
9442225500

So many lines red thanks last some ordered items for an gift purpose birthday on 23 Oct logistics tripunithura people asking change of address there're is no change.

Dear Team.,

I don't think that any one is reading the mail and giving resolution, As I said earlier I dont need refund I need replacement.

This is to inform you that I ordered a MI5 from flipkart on Big Billion day and the same got delivered on 7th Oct 2016. But the same was faulty hence i have requested for replacement and the same got delivered on 19th Oct 2016.
On the Very next day I have unbox the same and found that the Display of the phone is damaged.

Today I have spoken with Flipkart Executive and they taken the refund request however I need a replacement of the product. As the same item I purchase in EMI and the 1st EMI got charged, and the same discounted price is not available in flipkart now. The agent has directly denied for replacement however the fault is not from customer end as the replacement product was also faulty.

Hence I would like to request you to provide replacement rather than refund. Returning money will lead to loss for me of amount around 2.5k.

I am a regular customer and as a customer point of view would request for replacement.
Please forward the issue to your higher authority as i can get the replacement.

i ordered tummy tucker last week, it was supposed to be free size but it is s size. i would like to replace my order n send me an apropriate size ie. XL or free size.

Third class service and customer care of flipkart.

After 25 days my refund not credit in bank account. And you representative (rahul from indore rajendra and monish unit head and team leader from puna, both are waste). Your representative saying we will contact you within 24-48 hrs, but from 5 Oct they are not contact. And everytime saying "please wait 24hrs" from 5 oct, till 25 days no benefits, worth flipkart services.

OD ID: 507250667098107000
Register mobile number: 9669882942
Item: Samsung galaxy on8

Regards
Samraddh Tiwari
7689959271

Flipkart in connivance with Motorola is cheating the public . Moto e3 power mobile purchased by me vide OD507124444482407000 dated 23.09.2016 from flipkart was faulty and service has been declined by service dealer on the ground that phone is fake and warranty data is not available in the databank of motorola. I pursued with motorola and flipkart but all in vain. I am compelled to seek the help from consumer court. Public to beware of such type of cheating of flipkart and motorola.

Hi FK, I am very ashamed that a company like you can give this kind of horrible after sales services.The main reason for writing this email is to get my refund for order IDOD207319823598888000. I request the return of this product on Tuesday due to several malfunctioning in the very new handset and your people was trying to fool me that I have to visit service centre for this new product means you people are out of your mind.I don't want this shit phone, please refund my money ASAP.

I have received your replacement but still I am facing problem in this mobile now this is last & I want to only return the product, No excuses I have faced many problems from starting to till now. Am not at all gonna take this mobile anymore with me.

So, You are requested to return this product as soon as possible. According to your policy or whatever you must take this mobile back. I have wasted my approx 15-20 days with your advice & this type of product.

Thank you
Rajesh Negi
7982328558

I wish to return the pair of shoes i had ordered but the people who came to pick it up asked for the price tag which wasn't present at the time of delivery. The product id- OD607254268908000000

In july i purchaed a LETV 1 phone from flipchart. But after two month i faced battery backup problem plzzz contact me on mob. no, 8930091199 and aslo on email addreess.

Delivery guy didn't replace the product and also very rude.even That guy don't know how to speak with the customers.He was shouting on me and started abusing , said he's not going to deliver it to me at any cost .. I don't know the name of that person but know his mobile number = 9831126496.

Order ID: OD107379981657813001
Replacement (Return ID: 1020739686084727371)
Karbonn Baahubali

totally bullshit! item not replaced and wrong information updated.I waited till promised day of delivery and to my surprise today I received a message from flipkar that your order has been cancelled. I followed up with customer care executive but did not get any satisfactory answer. why made me wait?? It is very shameful that you cancelled my order without even consulting me. I registered a complaint against that rude courier boy (9831126496)and you guys assured me that you will take stringent action against the Courier Executive.and today you cancelled my order!! wow what a action! i am totally disappointed.i m feeling cheated......worst experience of shopping in my life and it is flipkart.... I feel, if a sale is not handled by brand like flipkart, it should stop doing it rather than fooling customer.

I have bought an apple 4s mobile on 10/8/2016 and the charger was not working. soo I need help from flipkart to replace the charger.

Unfortunately Today I'm not at home for receive my product I'll u please delivery my product tomorrow morning.

my order no: OD507311769818012000 Senterlan Navy Blue Sgvsl508nbbp Backpack Rucksack - 75 L is not yet received i am not able to track my order too..pls.

I have purchased two wireless adapter. and im returned the two wireless adapter in one pack.
but i have only get one adapter cash is refunded. why???

When the Lenovo vibe k5 note will come to sale from 2 weeks it is out of stock. plz give a reply.

i have placed order of deo combo pack of 3 but I have receive 2 deo only.

Hello, Just to aware you guys as Nidhi and Pooja both representatives of Flipkart transfer the calls to each other turn-by-turn for my problem and didn't get any solution from them. And also instead of giving the call to Manager while I was asking, she transferred the call to her colleagues and wasting time of both too.

Thanks.

I have ordered jojo red colour curtain on 26th oct 2016. I had received my order on 1st Nov 2016 but the curtain I received is totally different colour and different pattern. So I had requested to refund my amount on 2nd Nov. Today they came to pick up the product but the are saying that product is damaged. But I have received the product like this only. So kindly Help me to get my refund amount.

Lenovo 10400 mAh powerbank is not working.. Flipkart purchasing date 18/10/2016. plz help me.