customerservice@bajajauto.co.in: Bajaj Auto Customer Care Email

Delay in the Execution of the order. i am face the problem of last two months but the fuel tank not provided by the dealer of 180 pulsar Black crome 2015 model.

I have purchased Bajaj Discover 100 t on 30/10/2013 from Noida dealer name- Suman autos B-77-78 sector-2, Noida.

I got a accidental bike where whole front portion of the bike is bend and the bike going to the right side. I have complaint next day they said that the bike of yours is okay but they could not agree to me. Then I had mailed directly to bajaj company then they call us for formalities. Because I have complaint direct to the company. They take my fork put the same fork back by telling me that they have changed it but fork was not changed. Then again I went to them many times with same problem. But could not solved them, they always did all whole front portion and give to me that something had been done but problem is same then again I wrote email to then they said dont complaint directly to the company.

But Still they had not solved my problem. I dont understand whether they are mechanic or customer is a mechanic . They ask every time where is the problem in your bike it is ok. But still the same problem. After I was fed up I told them pls change my handle & lower t of the handle. I will pay the money. Then I had paid them 1800rs, but the problem could not traced out. Then I told them to change the fork. They change the fork and they asking money 4200rs. It was in the warranty period for 2 years it was 1 & half year. Why I should I pay money it is there problem they have given me accidental bike right from the beginning when I purchased it.I am senior citizen. I have no children I only drive my bike. I will not able to pay 4200rs. My bike is also spoiled daily dis mental harassment and the same problem.

Kindly see it to the matter other I will take legal action. I will go to consumer court. Take some action and I will not pay for the fork. But I know you people wont bother to the customer. Bike no: UP-14-CC-0686 Bajaj Discover 100T.

Sumesh mahendra
mob-8860841417

Bajaj service center Allahabad are overcharging for the service. Lots of my friends and relative owning bajaj bikes have the same complaint. Pls look in to it.

For 1st paid service of bajaj pulsar rs 200 Rs. 2216/- is been charged for which 4 wheeler service bill is also not to tackle with.

Tried getting this info for last few months with no success... any help would be very much appreciated. I own a bajaj cheetak...would be interest in purchasing Quite here in Philippines where I reside.....Thanks.

I am not at all satisfied with the service of my Bajaj bike. The problem still remain after registering complain with the service center.

Because of an accident my Bajaj platina bike's mudguard, headlight and visors are broken. So, this original things are not available here. Therefore I would like to order which I have mention in the subject.

Bad service, chain sound and tappet noise coming from the bike.

I recently purchased Bajaj v15 on 27.03.2017 and all ready have 1st. Service done but the main problem I am facing that my bike engine gives vibration after speed of 50kmph. My bike RTO no MH. 48.AS.1364.

So can you help or suggest some thing that is this bike for beyond 80kmph speed or not or bike engine has some problems till today I have tuned 4200 km what shall I do.

I bought bajaj 200 ns dated 13.04,2017. After three days I observed that engine oil coming from the left side upper part of the engine. I complained to the service centre and they told that leakage coming from the magnite side cover. They tight a screw and closed my complaint. They told me that problem was rectified. But I used my vehicle two days again oil leakage from the engine. I think I received problematic vehicle from krishna motars, vizianagaram, andhra pradesh. So please change my vehicle and give me new one. I was very disappointed with this. Please rectify the problem immediately because its new vehicle having engine problem. I mentally torchered with this problem. If you are not rectified I will go the consumer court for the justice.

I am from Panipat and I have purchase a bike from Panipat bajaj company name of bike is avanger150 street. so usually I have to visited there many of time like service or etc.. but few days ago a controversy held with me my bike. so some part of bike has broken due to accident. but when I have to reach to bajaj to change there parts then they are answering that we don't have an stock of parts. means it's a big shame less salute to Bajaj auto center. I always thinks about that company that it's a big brand but these type of shameful situations are so worst full in last two months. And staff behavior is so worst n cheep.

so at last I requested to who is responsible person in high command in bajaj auto please stop these type of valgure things.

my contacts no 9991470351

I booked CT100 bike at Annanagar , ChennaI branch of K.L.N bajaj. On 23 april. I was told to wait for booking period. Then on 2 may got phone call to come and pay the bike amount. I paid full amount by cash. I was informed once RTO work is over bike will be delivered . On 10th may got sms bike insurance with reliance done. But I was trying to contact showroom over phone past one week as ia am away from chennai. No phone calls was attended by kln bajaj showroom just now also I tried all 3 numbers. No one attends. This type of service they provide hats of for them. Is it not the duty of the seller to have the courtesy to atleast attend phone and inform how long or how many months they will take for delivering the bike after full payment they had received. Whether after full payment from customer. Bajaj will procure material and start manufacture of the bike. Its really awesome.

There is no proper services provided by the people at the service centre People here very rude to the customers,Charges are made even for the Free services,Service centre opens at 9am still there are no one to serve the customer no one is punctual here work is not done on time People here always make some or the excuses there is no proper services provided,Not at all satisfied with the services Made a wrong choice of purchasing a two wheeler from Bajaj company.

We are not satisfied with our vehicle service. It was done very badly, the bike was not washed and the problem reported were not repaired.

I have been facing the engine leakage problem since 6 months, at that time not even done second service it just 3900 kms. I have shown to the service centre simultaneously since six months but they are saying all reasons. I am very irritated by the service, kindly I want to know.

I purchased Bajaj V 15 bike last month. The first day of bike some kind of sound coming form chain. when i did first service of bike i told that problem to company mechanic he said to me it is a normal sound. Next day i went again. He again said same answer. sound is very high. And i am not satisfied with their service.

The behavior of few new staffs should be improved of Banerjee Bajaj Service, Durgapur, West Bengal.

Very bad service. After just 2 days i faced same starting problem.

Respected sir,
I myself sandeep salian proprietor of ANSH ENTERPRISES who is also a registered vendor of V.V.C.M.C.

We were biding for tender no: 7067 providing vehicle on lease for V.V.C.M.C. As per the terms & condition outlined in the Bid Document VVCMC wanted an agreement to be executed by the bidder with authorised service centre which should be located within vasai to virar.

I approached SURYODAY MOTORS on 4th august 2017 and met Mr. Amit vartak (DIRECTOR). I explained the need of the agreement for the tender process from a service centre located anywhere between Vasai & Virar. Based on which an agreement was executed between ANSH ENTERPRISES and SURYODAY MOTORS (BAJAJ).

On SEPTEMBER 2017 V.V.C.M.C received a letter of termination of the agreement from SURYODAY MOTORS based on which i visited SURYODAY MOTORS and met with Mr. Amit vartak. I informed Mr Amit vartak that Ansh enterprises have submitted the RFP for the bid including the agreement executed between Us on Tuesday 8th of august which also was the last date for bid to be submitted. I was informed by Mr. Amit vartak that he was pressured instructed by his superior to cancel all agreements that was given by SURYODAY MOTORS to approved V.V.C.M.C vendors. When I asked for the reason of termination which was not mentioned in the letter sent to V.V.C.M.C no reply from Amit vartak director of SURYODAY MOTORS (BAJAJ).

When i questioned Mr. Amit vartak about SURYODAY MOTORS being an authorised service provider of BAJAJ MOTORS how are his superiors taking stance on whom to sign agreement with which is a unfair practice, to which Mr. Amit vartak accepted that what has happened is wrong & Unfair but he has to follow his superior orders as possibly due to political pressure.

I am hereby asking BAJAJ MOTORS if the company would choose which consumer it has to sell its vehicle and service it or will the consumer have he right to choose BAJAJ MOTORS as its preferred vendor in the Vasai-Virar Region. I would also like to ask if the company would accept this Unfair and Parital behaviour of its employee MR Amit vartak who would decide which consumer should get service from BAJAJ MOTORS and who should not.

Due to the unlawful termination of the agreement by SURYODAY (BAJAJ MOTORS) after agreeing & signing it with my company ANSH ENTERPRISES, we will bear the loss of V.V.C.M.C tender. Will BAJAJ MOTORS take the responsibility of the loss borne by my company or will it step in to resolve this issue by being Fair with its consumer.

I would request you to take this issue on priority and get it resolved so that my company Ansh Enterprises do not suffer any loss due to the unfair means opted by the staff of its Authorised Service centre SURYODAY Motors.

I have attached all the relevant documents as required for you to check the reality, feel free to get in touch with me at the earliest for any clarification that may be needed in this issue.

Plz Check Attachments

Thanking You

Sandeep Salian
7758899786

Dear sir or madam

My self Bijender R.O. Badhara, Bhiwani, Haryana 17th of oct. I purchase a bajaj v15 from that day the bike showing mistake, bajaj showroom person told me its new bike thats why its happening after a few km its will be ok. But not, on bajaj service centre my bike opens 4 times and they can't repair my bike. Now i want to change my bike. I am given money for a new bike not for a second hand bike. I already waste my 4 days in service center.

Please help me to change my bike, others wise i will chose another way.

Thanks

This is to inform you that, I had a very bad experience from your Bajaj service point available at Uppal X Road.

I had a small doubt before sharing experience in detail. Is it authorized for your service point that they will not take any bike for servicing once the time reached 10:00 AM? you will be knowing why I had asked that question after going through entire mail. Please go through the consequences that I had faced,

1.I have reached the service point the day before diwali they stated that as there is festival tomorrow we will not be taking the bike today, considering that as a genuine reason I have taken my bike back to home.

2.I had reached along with bike on Saturday (21-10-2017) at 12:00 noon they told that as time is approaching 12:00 and tomorrow is a holiday (Sunday) please come on Monday.

3.I had taken the bike again on Monday at 10:15 AM exactly they have denied taking for service told that the time had completed you should have come before 10:00 AM. after several arguments they have taken bike for service. and told that they will be giving back the bike on Tuesday evening as I had given the bike after 10:00 AM.

4.While giving the bike the requirements given by me are
a) Kick rod adjustment
b) Gear shaft replacement
c) There is a gap between speedometer and wiser headlight that is to be fixed properly with out such gaps
d) oiling and general servicing

5.Tuesday afternoon (2:30) I called them for the estimation cost but they haven't even touched my bike for servicing and same was informed by technician later on at 4:00 PM they have called me and informed that the bike requires some spares which costs around 5600 rupees approximately I had agreed for that as well to get my bike fixed properly and asked for the day they can give me my bike after rectification they informed they will be giving it on Wednesday evening. I had approached them on Wednesday they informed that the bike is still under rectification and will be given on Thursday evening. I have argued with them saying that this is irresponsible behavior from their end saying that if the bike cannot be delivered on the date mentioned they should be calling and informing the issue instead of waiting for the customer to approach and get the details.on Thursday evening at 6:00 PM I have called them and asked whether I can get the bike today they told that the bike will be given tomorrow.

6.Friday I had went to service point for taking the bike after they confirmed that the bike is serviced completely. but I found that the complaints raised by me were not rectified properly The gap between speedometer and wiser headlight and the Kick rod issue still persisting they have replaced wiser and headlight all the spares and couldn't rectify it. I have asked them for the reason they were saying that "Old bike couldn't be more than this " I had not asked them to replace it with a new bike ,I have asked them to resolve the issue .If I had raised the issue they are saying that till now for entire service the charge 8175 rupees if it needs to be completely resolved you need to pay more or else you can take your bike by paying for the service till now. If they couldn't resolve the issues I had mentioned why did they used the spares which cost about 8175 As I need my bike urgently on Friday I have taken my bike by paying the money.

the service point employees are ruining the fame of your company. As you are one of the best company in automobile field , you should be more concentrating towards customer relationship to gain the best position in present field.

I have lodged a complaint regarding this issue as well from your helpline number ISR-227789.

Want your permission for one day visit of students of Automobile Engineering of govt. polytechnic jammu. About 20 students and three staff members.

I have purchase my bike v15 in 14-4-2017. My bike in workshop at this time. My bike creating problems starting Day's. I am not satisfied with your services.

I have purchase my bike discover 150f in nov 2014 but its part not available. I am book this part before 2 month. I am not satisfied with your services.

Dear Executive,

After so many calls & Visit at your good showroom now we tired & sending this mail. I have service my bike through you on dated 25.10.17. your Invoice No LCI103491703522.

But the problem is you have not repair or replace the Petrol Gauge meter after my so many reminders. always I receive dates & dates but solution still awaited. not understand what mistake I have done to purchase bajaj bike. hope you understand my problem. so again requesting pls. solve my problem.

I have call to Ms. rakhi at 9891228830 & Mr Arif 9717133107. so many time but not getting any positive response. so waiting for your positive reply.

Raja Bajaj auto showroom have some misbehavior staffs for bike service. I have gone for service then some staffs are not work properly for customer I think they man are want work for his faithfully and relatives they are not same behave for all.

I own Pulsar RS200 since 9 months and having some problem with my bike. The service is very poor. As i went to service center RV Bajaj at Nayandanahalli (Mysore road) and reported about the problem many times but i m still facing the same problems. The mechanics and the staffs there are very irresponsible. The only only thing they are doing is sheding the bike and returning me as it is by convincing me that it is the common problem in evry RS200. The every time i go, they give the same reason. My kind request is to please take proper required actions against them and provide good service.

My bike ns200 2017 rear shocker oil leaked. Shocker was change but the company service is very poor my bike in under warranty.

Bajaj give ad in newspaper about giving 2 year insurance but showroom denies giving the extended insurance. You people are making customers fool.