[email protected]: Netmeds Customer Care Email

Today morning i ordered some medicines and paid an amount of Rs 505 with dbit card but now i am told payment didnt go through.

My last email id is hacked by someone....so i have to change it. pls tell me the procedure to change the email id .

i had received some gift coupons of netmeds, but i'm not able to order the medicine through that netmeds coupons. so please tell the procedure.

I made an order today of RS. 579.25 and the amount got deducted from my paytm wallet and the paytm transaction history clearly shows the payment made but there is no order details in the app. I don't know where is the order which I made and where is my money. Disappointed.

Revert me soon what's the issue?

Today I order 2 medicine by Amazon pay and get Amazon cash back but have not got any order id or order no.

I like to ask for medicines. I bought from you two months ago. Like place a repeat order. Why I dont find your chat service here?

Patient name are not mention according prescription on bill....

Please solve my problem.

I had bought morrf10% solution on netmeds today but the inner product and the packing was broken and when I checked that was not even a fully 60ml solution and was only half of the amount. This is not trustable..... worst site to buy medicines.

My order no nms181004193352A is cancelled but not receive the money. how to add my money. I am very disappointed.

I am going to file a complaint for netmeds. There services are too poor. There customer care service is too worst. They didn't reply a query raised on 3 Oct 18. Today is 8 Oct 18. Neither there customer care is picking up the phone.

Are you sending me my order. Make me clear fast.

I have placed a order No NMS1812172752627WS01 FOR Nano Leo Total Powder Sachets (10 X 3 gm)- Qty 2 Nos which means total of 60 Gms , but I when i had opened a packet I was surprised to found that you have packed 1 Sachet X 3 gm -Qty 2 Nos which means 6 gms instead of 60 gms, i found myself cheated by ordering online through Netmeds.

Is it the way Netmeds serve their customers . Moreover I had to take this medicine daily 2 times a day for 10 days. I had received only 2 sachets which will be consumed in a day and I will be without medication till you supply me balance sachets. My total course for medicine has been disturbed due to lethargy, negligence, cheating and non professionalism executed by.

I am very surprised to see that after making order, netmeds website is not having any order details placed via netmeds. I called customer care surprising they said that no account with this mail id or my mobile no "9818815744" exists then asked to mail detail. Amount has already been deducted form my credit card.

Let me give your very honest feedback, this website is very annoying and google login only worked after retrying multiple times on laptop, medicine search gets refreshed on typing on every single character, OTP password fails multiple times. User experience on this website is very worst in comparison to 1mg.

This is my first worst experience in online shopping.

I am trying to order medicine for my father.But, when I am processing the payment, wallet amount isn't deducting by system. Please, manage the system immediately, thanks.

Netmed have a bad service. I got different medicine in my received order.

My order no 1565758208002478w was placed on 14 AUG 2019. The same has not been received till date. My experience has been very poor and sad. I am repenting placing my order with net med. If i dont receive my order with in next two days then i may have to take legal recourse.

I paid money but order are not completed.

I cancelled my order on 31 march.. But still not received my money back.

My order with ID 15881626199013077W dated29:04:20 is not delivered till yet. The medicines are of diabetes and high blood pressure. My father is serious pls try to deliver fast.

I ordered a medicine but I didn't get it until now. In track order no updates are available. Can you update the information when the medicine will be delivered?

I would like to return the package and demand refund of paid amount asap.

Agar aap order right time nahi dete to patient ko phone karna chahiye. agar emergency patient ko kuch ho gaya to iske liye jimmedar kon hai.

I order medicine on 17 march person name is noorjahan Begum, my order is cortel 20. You have send me tonact 20 tablet. i return that medicine. Your customer care told me 20% less in Ur amount deducted. why I get the less amount don't take that amount. I will file complaint in grahak munch in NANDED in 4 to 5 days then take your decision.

Do not deliver in right time. My order booking of the 14th may 2021 parcel coming in chalisgaon on 19th may 2021 OFD lock i investigation some time customer care but did not solve my problem, unfortunately trouble the patient who is responsible. kindly request for you If you do not deliver in right time, please close the company.

I have booked medicine order on 27th of june via Netmeds APP but till now I have not received my medicines. From last couple of days we are continuously calling to your executive but didn't received any fruitful support from your side. Please try to understand the sensitivity of medicine. It's really very poor service. =If you are not able to deliver at least you should inform customers within a reasonable time.

Order id 16247812939008528A

I cancelled my order on 17/08/21 but still not received my money back.

I already do the payment or medicines but my order is not placed.

I returned my medicine and bank account was updated. customer Care call me.
My ac no 36301525851, ifsc SBIN0008860 , bank name SBI

I ordered some medicine but few medicines are were not delivered but money was deducted from my debit card.

I ordered adosam 400 mg tablet but I recieve New adosam 400mg.

I have order medicine but not received my order and I have done payment too of 4798/-.

I have received damaged product. Please refund my money.

My order is missing cystopen.

My order not good quality very poor quality. please return this order.

I made an order on 27 dec 22 of RS. 466.49 and the amount got deducted through g pay and g pay history shows the payment deducted. but 2 items delivered out of 3. 1 medicine is missing from my order, there is no order details in the app. I don't know where is the order which I made and where is my money?

I've placed order for Oxramet 10/1000mg today. i.e. 13th Feb' 2023. Amount has been paid and debited from my bank account. But it shows that the payment has been declined. Transaction ID is T2302130532286456834818. Kindly help.

Ordered medicine last month and cancelled but money is not yet refunded.