customer.connect@orientelectric.com: Orient Electric Customer Care Email

My complain no D20050701015 dt 07/05/2020 cancelled without any visit. I have a problem with pedestal fan.

A year ago, I bought an Orient cooler, yesterday night suddenly the fan blade of the cooler came out by breaking the cooler cabinet and it saved my face from being injured. I request you to get my cooler repaired in summer. Having trouble, I bought this cooler from Prakash Trading Company, 4760, Roshan Ara Road Cooler model is Orient Cooler - CD7003H, Dated on 02-07-19.

Hi,

I m using Orient geyser. Since it is in warranty and I have register complain for it for two times once in February 2021 and another one is in June 2021 . Firstly when serviceman came he set element got blast . So he replace element and said will provide receipt on whatsapp and again when he visit for the second he taken 350/- from me as cleaning charges and I paid and confirmed form customer care that I will have receipt for it but still he didn't give it and I m try to reach out to him but he is not responding and He said this too that he will send this in whatsapp.

When I ask him that mine is in warranty so should I need to pay he said charges toh lagege karvana hai toh karvao and it is so rude.

Service Center - Anand Consumer Repairing and Services
Area - Jabalpur MP

Please don't assign my complain to such unmannered and misbehavior service center.

Very bed experience orient customer care service very poor I don't purchase Orient product because after sale service 0000000000000 I give my personal suggestion don't purchase any orient product.

Product quality 0
Fan bahut awaj karta hai problem solved nahin hoi two month ho chuke hain.

Orient fan bad product and customer care is bad experience of wesly Orient product and customer care bad service. service centre reason is not good, Orient product is not good.

My exhaust fan not working it's under warranty. I have registered complain many times but no one can visited to my address even not given any response. So bad services gives by orient. Orient given bad products for 2 year warranty but one solve the problem. so all the customer plzzz do not purchase orient products boycott orient products. it's so bad company gives defective products.

Do not purchase orient products it provides so bad services.

I am Umesh, from - Morbi, Gujrat

1 month already complain but not service any orient service man. i do not like orient company.

This is very bad experience with Orient company. I have purchased ceiling BLDC Fan its speed problem is not solved. I have complaint four times.

Iron is not working.

I purchased an Orient Electric dry iron box, two months ago. Unfortunately, it has already stopped working and requires repair. Since the product comes with a two-year warranty, I would like a replacement for this defective product. Please arrange a replacement as soon as possible? Thank you for your help.