cs@flipkart.com: Flipkart Customer Care Email

Email
cs@flipkart.com
Company
Department
Customer Care
Region
All India
Note
Flipkart online store customer care email id.
Customer support email for all complaints, dispute and concerns.

If the above contact didn't helped you, here are alternatives to reach Flipkart customer support.

Contact Number

1800-208-9898 - Contact details
080-49400000 - Contact details
1800-102-3547 - Contact details
0124-6150000 - Contact details

Support Link

Official website - Contact details

Comments

I have ordered for pigeon non stick cookware set on 9th December 2022 worth rupees 1304/- and it was delivered on 11th December in which it was a empty box that product is missing for me so suddenly i have raised complaint to the company and from their grievance team they told me to wait for 24 hours and after then no one is contacted me and i have raised complaint again and again and i have written to their grievance team again and they contacted me after five days on the call they told me they requested seller to provide refund and the seller also accepted to provide refund but after that the call got disconnected so again i tried to contact them then I can see that they blocked my Flipkart account without intimating me and not provided the refund for the missing product. Please help me to get my refund money for the missing product. They Sent me empty box and blocked my account please do help me to get refund money.
Order id-OD126743229745672000

Ranjeet Kumar Das

Thu, 12/22/2022 - 21:49

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Noise Buds VS202 with 13mm driver, Hyper Sync and Fast Rs. 1099/- Blue colour (No working both side ear buds) delivered dt.28-09-2202.

Noise company my mail is ignore with no respond phone call. Filipkart customer care he/she told ticket but no respond before 41 days. Filipkart customer care he has talking link send then ticket but I am already ticket raise. Please solve my solution.

I want to stop pay later service of flipkart. please stop it asap thank you sir.

Karan Kumar

Sat, 01/21/2023 - 08:41

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Motorola edge 20 5g 128GB, ram 8gb This phone is overheating and camera back to back ho raha hai . The return option is also not working. Customer care number also does not work. Its a request please return the phone. Please sir.

Anup Singh

Sat, 01/21/2023 - 21:58

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Dear Sir/Madam,

I am writing this email to show my disappointment and the inability to give back a refund for my purchase of Nothing Phone 1. I had ordered this phone on 8th of January 2023. I received the parcel on 10th of January, immediately after receiving the parcel, the phone showed a sim card error and thus I applied for a Return/Refund. After a technician visit on 11th of january I was informed that the phone has a defect and cannot be repaired or replaced and hence I was told for a refund. After a few days the refund started again and I was assigned a technician visit. The technician came and visited me on the 17th January, he promised us a refund and initiated the approval for the same. The pickup guy came on 18th of January and after checking the phone, he said that the IMEI number didn't match and it was showing an error. Today on the 21st of January I received a message saying that the pickup will be conducted today with a contact number of the pickup guy, after calling him he told me that he CANNOT come and pick up the phone because of the IMEI number mismatch and that the service centre has to Email the pickup guy to come and pickup the phone, then only he will come and collect the phone. After contacting the Ekart team, they told me that if you Email the pickup guy then only he will come and collect, otherwise we will NOT collect my phone. I cannot express how frustrated I am and how much disappointed I am in Flipkart and its Service center. I eagerly force you to Refund my money as soon as possible. My registered phone number while placing the order is 9372535457.

Aishwarya Fashion Couture
Irla Society Road, Opp Alfa-2,
Vile Parle (W),
Mumbai - 400056, India.

Thanks & Regards,
Ronit Rita
9372535457.

Rohit Patra

Tue, 01/24/2023 - 19:30

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OD224711698547942000
This is my order no please send invoice and sand my Bluetooth wireless z2

Priyanshu kushwaha

Wed, 02/08/2023 - 19:52

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Order ID - OD427218150446061100

Address - muzaffarpur, (842002)

This is my order id and address i ordered red chief shoes ₹ 2999 on 2 January my product delivered on 6 january i unboxing my product I saw in box campus sandal why I ordered red chief shoe I get campus sandle on same size

I immediately returned products but my pickup and refund on pending. I have unboxing video and image on my product. Please quick resolve this issue. I want ordered other shoe but my money is get trapped in flipkart. Please quick resolve my issue.

Raushan Kumar

Tue, 02/14/2023 - 22:23

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Dear sir

My order id OD126268281833474000

Automatic cancel and payment refund but emi debit my credit card account every month. plz u contact kotak mahindra bank and refund my 4 month debit emi. plz help me.

Jis samay order cancel hua hum Flipkart customer care se check complain kiye to bola gaya tha kya cancel ho jayega. but kotak mahindra bank emi cancel nhi kiya or mai statement check nhi karte hai is month kiye to dekhe ki statement mai kat raha hai paisa. plz shesh amount refund karne ki anurodh kare

Regards
Raushan Kumar
9717462842

Nisha singh

Fri, 03/17/2023 - 10:02

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Please help me to login to my account and cancel my order immediately. I am not able to login to my account. please.

Sir,
I am sincere customer of Flipkart. I have ordered 2 shirt but by default there quality was not good. so I returned it but i don't get its refund yet. even they have taken these shirts a long time ago.

Nidhi raje bundela

Sun, 04/09/2023 - 14:34

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Order id - OD326840322500794100

Sir,
My product was picked up on 21st February in the evening, n i got a msg at 08:21 pm that your pickup is rejected but when i contact to flipkart executive, they told me that company is denying that they picked the product from u, even i have that audio in which delivery boy asked my address for picking up that product n he picked that item also. But till now i m continuously trying to get my refund back but i do not get any solution till now. Plz provide me a valid solution, my no - 8085371038

Nidhi raje bundela

Mon, 04/10/2023 - 19:27

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Sir,
I had ordered a Bluetooth boat rockerz 255 pro+ on 30.12.2022 and i received a damaged product on 1.1.2023. Then i requested for replacement but it was cancelled by seller 4 times, then on 5th attempt it was done successfully but i got a different product in replacement. Then i requested for refund but my return request was cancelled by seller 7 times continuously. On my 8th attempt finally i got a text msg that your pickup has been arranged n my product was picked up on 21.02.2023 in evening time n at 8.21pm i got a text ms that your refund is rejected and when i call to flipkart executive they told me every time that according to seller your product is not picked up. Every time i call to customer executive for getting my money back they always told me that our team will contact you within 24 to 48 hours via call or via mail. But i did not get any mail or call by flipkart.
Sir i feel i am fooled by flipkart n by seller as well. Whenever they demand for product photo from any angle i always did that. I shared more that 50 photos at different different time. But even after that i face many rejections for my product n after picking up also. I m suffering till now. Now customer care executive is telling me that your refund request can not be raised because it has reached on its highest limit. After 4 months of mental suffering i do not get my money back. Please provide me my money back as soon as possible because its high time to go ahead towards consumer forum, you can ask me your query on 8085371038 n order id is - OD326840322500794100

Jaffersharif

Tue, 04/25/2023 - 15:48

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i was raise the complaint as on nov 2022 but still the date on april 25/04/2023. No one not response for my query, i dnt know why. your team asking 48 hrs form begins, when was raise the complaint.

Nadim Akhtar

Thu, 05/25/2023 - 15:19

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Hi Flipkart team,

MY name is Nadim akthar I was purchase a ADSUN frameless 80CM ( Order ID - OD328030311081281100 ) that are received in damaged condition there is a display issue on it I also attached a photo of damaged LCD you can see. Those technician come from jeeves he installed a LCD and when installation is completed Then saw that there is a display issue in the LCD, at the same time they put a return request. my bank account was not added on flipkart as you can see i did cash on delivery.I spoke to your support executive they said cancel the return request and put it again I canceled it and put the return request again by adding bank account No technical is coming now.

I have not received any call from any technician since 19 May 2023, now he is saying that the technician had come, he did not return this LCD. According to him he said man but I don't have any call from a technician and my return request has been canceled 3 times neither i have any call nor any technician came.Today they had to come to the technician today but they did not come today and last night i mean on 24th the return request got canceled

Till now none of my problem has been solved, I request you to solve my problem He has the photos of the defector LCD which I have attached before Angad a technician came I am also sharing his number on this, if you want to contact him, you can ask that he had opened the TV when he came. He himself opened that TV and that display was small inside it, so he immediately put a return request, my bank account didn't add on Flipkart, so I canceled And after adding the bank account, I put the return request again.

Refund amount, product was received in damaged condition. I have already complained and asked for return of amount but i only keep getting promises.

First technician visit
ANGAD KUMAR
CONTACT NUMBER: +91 70114 07521
YOU CAN CALL HIM AND ASK EVERYTHING

PLEASE RESOLVE MY ISSUE AS SOON AS POSSIBLE

Dear sir/madam
Name- Ragini
Mobile number - 9818917749
My order I'd is OD328280660926128100 and my order is not placed yet but my amount of 426 rupees is deducted from my account. pls solve this issue as soon as possible.

Dinesh Kumar

Fri, 06/16/2023 - 15:40

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Order ID OD328276493520187100, (Symphony 12 L Room/Personal Air Cooler)
ordered date 7 june, replacement date 12, applied for refund on 12 june with email and support app.
date extended every day since 13 june. not responding positive, every customer care executive guide different different.

Sabhajit Yadav

Sun, 06/18/2023 - 05:08

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Sir,

I want to bring to your notice that some companies are misusing my trademark and my product listing and selling their products in the name of my company. Due to which I am suffering huge loss, my sell has also reduced a lot. And the review of my product is also getting spoiled.

Please get it thoroughly investigated and save my loss by closing the accounts of the guilty company. Sharing all the screenshots related to this, please take immediate action.

Sabhajit

Gaganpreet

Fri, 09/01/2023 - 08:07

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Dear Sir

I am an old user of flipkart. I have ordered many products before. Your service is very good. This time I bought a washing machine from Voltas. I wanted to change it. I called the call center 3/4 times a day. ch kehnde gal kro but he is also not responding. please fix it or take away the washing machine.

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