lifeline@iciciprulife.com: ICICI Prudential Life Insurance Customer Care Email
Email
lifeline@iciciprulife.com
Company
Department
Customer Care
Region
All India
Note
Alternate email for insurance policy claims - claimsupport@iciciprulife.com
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Email ICICI life insurance from your registered email ID.
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Contact Number
1860-266-7766 - Contact details
56767 - Contact details
buyonline@iciciprulife.com - Contact details
Support Link
Official website - Contact details
Comments
providing pan no.
Iciciprulife plan ask for policy no.as well as pan.no. ( policy no.09642*** ) PAN No. AhLPT045***
Double deposit of premium of Rs 15000 for policy no 0616198665
I have deposited Rs 15000 on dated 01.09.2014 for premium due on 13.09.2014 for my policy No 06161986 and Rs 15000 again deducted due to auto debit on 30.09.2015. Therefore you are requested to kindly reverse the payment of Rs 15000 on the registered credit card for auto debit or inform about the process for refund.
For Details Information
Sir, Kindly i request to you please give me details about my father's (Chandra Shekhar Kusum) policy have been continue/surrender in your organization ICICI/ICICI Pru. life. It is very necessary for our family. so, I request to you please give me details of my father's policy no with amount value is continue/surrender policy. Prabhat Kumar Kamal
policy stopped
dear sir
kindly i request to i have not fund as i could not deposite my premimum as pl refund my amount 30000 rs my policy no is 18070040. Shailendra Kumar Mishra.
Renewal of licence no: 01151681
With reference to the above mentioned subject advisor code No: 01151681 for updating Training hours from National Insurance GIC LTD. it is successfully updated kindly unblock above mentioned advisor code number:01151681 regarding this it is communicated with two call ID reference, 1) interaction ID no: 71912563 and 2) call ID no: 70709303 which was communicated in the month of August-2014 kindly update as early as possible from IRDA portal.
Thanking you,
your's faithfully
Shashikala H
Double deposit of premium Rs20000 on my policy
Due to error on 09 Feb 2015 twice Rs 20000 has been deducted from my credit card on my policy no 04864610. May I request u to kindly reverse the payment of Rs 20000 on the credit card or inform about the process for refund.
Harprit singh gadhok
Fraudulent and misleading information and Premiums 17438972
A month after lodging a complaint at you NOIDA Sec 18 office, with Manasvi Samvedi (5/2/15), i receive an SMS that i need to a certain sum to retain this dubiouis transaction, that now somehow stinks of corruption and collusion at the highest level.
Moreover the complaints have been been re-defined as "Request for change in personal contact details" is almost day light robbery, that leaves no doubt as to the defined company policy, amounting to a "Class Action Suit". I retain the receipt of written complaints submitted to your office. You have already misrepresented the whole case, clearly exposing your malpractice and violations.
I want an answer on my complaints, rather than misleading replies, that further add to your reputation in malpractice, that may now be heard in higher quarters!
Your reply please on my complain. A full record of all transactions is being kept!
Surprised to see, that a customer complaint site is moderated, and that you shall decide what is "appropriate and off topic"! You prove your work methodology once again. Can you quote any consumer/corporate law that allows you to peint point no 3 down below!
Your reply, or await stringent IRDA/Consumer action. No harm informing Ms Chanda Kochhar, and I insist that you should.
Waiver of late peyment charges
sir,
I have made the payment of Rs.20,000 in the month of november 2013.At that time may be the permium payment was same wath lers and that's why the permium amount was not applied to the policy. I did not get any calls or lettlied to form the company stating that i have to make the shortfull paymant. The payment which i made in november 2013 has also been refunded to me which i have not received it now, when i visited the branch 9 time's. I came to know that my policy is in paid.up status. NOW the policy has late payment charges of amount RS.4969.as of 16/12/2014. I am unable to make such heavy late payment. I request you to waive off my charges as I want to continue with policy. Other relatioship with prudenticl .policy no 1,17164013,2.p no.1621700
the request no 3. And comlant on lable 3. my policy no 14690125.
Request;Shourabh kukreja
Date;8.03.2015
Plz revive my health policy
Sir my health policy no is 18123136. I tried paying the money (late payment) 18000 and also submitted PDF format documents but i got a message saying your policy is lapsed due to insufficient funds. Only personal health declaration form is required for revival of policy. I received this message today, plz rectify my problem.
Regarding Pension with 33.33٪ Annuity Return
Dear Sir,
With reference to the above, as our Policy No. 01399708 has been matured on dt- 16-02-15 I contact your Branch Office at Korba Chhattisgarh. Officials of your branch has intimated that your maturity period has go over so that your policy has been converted as pension and he advise me that if want any request you must ask or write to our head Office Mumbai.
As I regretted that I could not claim the case within stimulated time due to any information not received from ICICI on sum unavoidable circumstances. I want to get the opportunity option to get Pension with 33.33٪ Annuity Return .You are therefore requested to accept my kind request and oblige me.
Thanking sir
ADDRESS:-
SP Barle,
Sr. Welfare Officer
CSPGCL Korba East
Qtr.No.-NB-12,CSEB Colony,Korba East
Distt- Korba(CG) 495 677
Mob. 94241 48524
Dt. 25-03-15
Your Faithfully
Policy No. 01399708
Non-issue of Receipt for online Paid Premium
I have made online payment Rs.15000 of Policy No.08160906 thru Oriental Bank of Commerce Byculla Br. on 03/04/2015 but I have not received any Receipt. Kindly do the needful.
My Policy No.16560068
This policy I have started three years running now,I want to know the balance amount,please give me details report.
Policy amount not received so far
balasubrahmanyam chollangi, policy no 02168562. after paying 40,000 rupees, policy was discontinued eight years back. please pay the amount that is due to me.
My complains registered with you under Ref. Nos.-82570167,
Attention Ms Sweta puthran, Madam,
Your letter Ref No 82570167 dt 26th.Aug. has requested me to wait till Sept.03,2015. Today, we on 26th.Sept.2015 and I have not received ANY RESPONSE from you. is ita tradition at icicipru to promise and then NEVER to fulfill? if your answer is yes only GOD will save icicpru. Bhairavi Ravindra Joshi.
Discontinue pru saving suraksha-lp policy
I Mr, provat Sarkar Father late Ambika Sarkar.I have opened Pur saving suraksha l p policy at your ICICI bank on 2014. I want discontinue pru saving suraksha-lp policy no 1894928 due to financial problem.
So I requested you kindly do necessary work for discontinue policy.
Thanking You
Your faithfuly
Provat Sarkar
Non-issue of receipt for paid premium
Rs 39479 auto debit deducted on dated 30.09.2015 for premium due on 04.09.2015 for my policy No 18038231. Therefore you are requested to kindly send the receipt of said paid premium by email to mail address.
Issue of cheque against breaking policy
1. I was taken a policy No 1057890 from your Ahmednagar branch. Now I close my Policy from your Pune Viman Nagar Branch Office. Now the amount transfer to my account No 000505023652 (this account was automatically Open by ICICI Bank and check book issue to me).
2. Actually I have only account No 037901508951 (which is currently in use).
3. During Jan 2015 when I had transfer my account to Pune Branch from Ahmednagar I request for a check against my account No 037901508951. But your Bank issue cheque against 000505023652.
4. Now, You are requested to transfer amount against Policy No 1057890 to my account No 037901508951.
Reg to my policy status no ; 17452979
Good afternoon sir , i am one of icici prudential policy holder my policy no ; 17452979. pl send my policy status.
Matured life line icici pru policy
My icici pru policy no 15083401has been matured on feb 2016. you are requested to stop my EMI and mail my details and refund my amt.
Deduction of rs 1964/- pertaining to tds/others dated 19/03/2008
Amt of 1964/- pertaining to tds/ others dated 19/03/2008 has been recovered from my current com of rs 5265 paid on13/02/2016. I do not understand how the eight years old recovery is effected now without informing me. kindly advise me the details of recovery made and actual payment made to me on 19/03/2008 so that I can claim refund of tds from income tax authorities in my I-tax returnfor. The year 2016-17. Pl do the needful at an early date. my details--manager code 00390456 bank a/c no 000301530786 bank --icici bank race course rd Vadodara PAN no ABXPB812**. Awaiting an early reply.
advisor code no 00139823
Policy surrender
I am raman and my insurance policy no 11250467 i want surrender my policy so send indemnity bond and other form. my email id gaurishankardagur @gmail.com.
Yearly premium on policy no 17840591 paid on 17/06/2016
The premium amount of Rs.30000/- paid to you on 17/06/2016 @12.24pm on my policy no17840591 is not so far adjusted by you. In this connection I am to inform that I paid the premium through State Bank of India Inter net banking and the transaction reference number is IB31188934. please verify and adjust to my Policy No referred to above.
Policy complain
I have going policy for 3years after how to meet rupees . my policy no. is 15467327 Name santosh kumar gautam Dob 04/04/1984.
Pl refund my amount
Kindly i request to i have not fund as i could not deposit my premium. as pl refund my amount 25900 rs. my policy no is 16975868, name kamal goswami, mob no 9303331226.
Surrender of policy
When I went to your office at Vadodara for surrender of my policy, staff sitting in customer cell do not behave in good manners. They do not respect the elderly persons and also an advisor of iPru like me. I am an advisor since 2007. There is no priority for sr. citizens as well as advisors.
If Premium collection centres are opened in various parts of Vadodara city, then it will be very easy to pay renewals in time. Since iPru Management has closed many branches in the city and the main office is situated very far from the city, it is very difficult for old customers to approach for various jobs like surrender, renewal or claims etc.
Policy document on new address
My name is tomichen karimpil antony. Policy no, 20182892. you send the document that is wrong address. this is my e mail.tkantony4u @gmail.com. please send me on this address. thanks.
Change of Address
I have Life Time Super policy no. 04973191 for which last premium paid in the year 2016. The policy is due for maturity on 31.03.2017. May please note my new address for future correspondence. Address as per policy: Sanjiv Sehgal, C-13/6, ONGC Colony, Kaulagarh Road, Dehradun, Uttranchal-248001. New Address is: Sanjiv Sehgal, H.No.147, Near Montessori School, Street No.1, Rajendra Nagar, Dehradun. My mobile no. is 9412993317. Mode of payment of maturity amount to the policy holder may also be informed. Regards. Sanjiv Sehgal, 9412993317.
Premium paid but not updated
I paid premium of 20,000 of policy no 05987383 on dated 3rd september 2016 by online net banking by asix bank, but not showing on policy. Please check it and clarify where is error. Transition id is INB 437524462, all ready 20000 rupees detected from my account.
thank you
shakib jamali
contact no 7043144700
Linking of policies 14741059 @19934391
Dear Sir, I tried several times to link theses policies but every time a message will come and says that request to link the policy is available with our office. But till date the policies are not linked. kindly link these policies.
regards
s.v.lakshmi.
Renewal of my advisor license no 3790292
With respect i want to say that i am an adviser of your company. My adviser license is being expired on 02.12.2016, so i want to renew it. In this matter i had gone to local ICICI pru Jhalawar Rajasthan branch but there is no satisfactory answer given to me. I don't know what should i do in this case. Please guide me in getting my adviser license. In wait of your sincere reply.
A lot of thanks to you
Bishan Singh Rathore
Adviser No 00544006
Mobile No 9887155998 & 9887317055
District Jhalawar (Rajasthan)
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