customercare@stovekraft.com: Pigeon Home Appliances Customer Care Email

I bought the 4 gas burner on 27 July. After 10 days one of the burners has stopped working. I tried contacting customer care number but all the numbers are either out of service or fake or busy. I think this is one worse company n you shld never purchase anything from them. I can see the bad reviews it has got.

Dear Pigeon,

I am your valuable customer from long time. Recently I have purchased One induction cooktop on 17th August 2021. But unfortunately it stopped working on 14th September 2021 in the morning and we have raised the complain on 15th September 2021 but still no one engineer has visited to fix the issues nor we have received any call regarding the same. It has been 5 days and still we are suffering badly to become dependent on your induction cooktop blindly and made hope that the problem would be resolved on priority.

You are requested to solve the issue on priority and fix it.

Required details are below mentioned.
1.Name - Jyoti singh
2.Mobile - 8287284851
3.Address - Village-Kolhaura, Dumohan, Bodhgaya, Gaya, Bihar
4.Dealer name- Filpkart
5.Serial no - SK2107FA033539
6.Purchase date - 17.08.2021
7.Brand - Pigeon
8.Product - Induction Cooktop
9.Model - Vw65282.... 1800W

Your Valuable Customer

Kunal Kumar
Contact No - 8287284851

I am from raipur. I have purchased three burner stove and small burner not properly not working. Services center not respond. 9303353534

I bought the 4 burner pigeon gastop through amazon on 26 april 21 this year my order no. 40829144324330752. Its left nob became jam and not moving, morover its in on position i tried several service nos of the company but they are invalid or not responding. what to do now please contact on 7977536054.

I have purchased Pigeon idli cooker. One time i used. After using this product that steal coating is cracked and black coloured. Please inform me what will i do?

I reach you by this email to register my grievances on a faulty product marketed by Pigeon.

It is noted that there is no one in the stovekraft organisation to listen to the customer issues on using Pigeon products.

The Product is giving repeated same complaints after every service done and now its the 4th Complaint in a span of 5 Months; which is still under Warranty.

It would be grateful, if a responsible person will attend to my grievances
1st Complaint ID- 2102235
2nd Complaint ID- 2136991
3rd Complaint ID - 2156241
4th Complaint ID - P08983

Thanks
Biji
9995666893

Sir,
Mai pigeon kadhai gift set 07-07-2022 ko purchase kiya jis par 5 sal ke liye warranty dikha rha tha. Lekin jab mujhe kadhai set mila to gift card par na date likha hai, na dealer ka sign.- seal laga hai. Kripya mujhe dealer ka sign.- seal laga warranty card pradaan karane ki kripa kare.

Recently we have purchased a Pigeon kettle thought it is good, but the company proves very nicely that they have a very bad product and worst service ever. Even multiple contact to the customer care they just repeating the same thing to go to nearest service centre which is 130 KM from my native, if they are not capable to give service to remote areas, they should not provide warranty card which is for one year, otherwise they should not sell such kind of product to those areas where they can’t give service at least they should intimate earlier while purchasing that the service is not available in your area.

Moreover how can a product should show this kind of worst quality within a month am really surprised by the quality of the product as well as such a worst behaviour of customer care too. We never ever going purchase anymore products from this ‘PIGEON’ and won’t suggest anyone to purchase from this company.

Thank you so much for such a good response from you people and such a wonderful product you people made, really appreciable.

Still keeping hope from you people that you would do something in favour for us, awaiting for your reply.

Not working induction. Please repair this item quickly।

I have purchased a pigeon Blendo which was in offer at Reliance mart (Faridabad, Haryana) in the month of July. I used it hardly for 2 months & the blender not working.,no red light and no green light. I have called up the toll free number several times but the number either showed busy or the call was left unattended. The blender is under warranty period I request the concerned authority to look into the matter and repair or replace it. I am waiting for the positive response.
Vincy shaji -9911038443

We have received 3 pigeon deluxe 5 ltr pressure cooker from jubliant agri & customer products Ltd as gift, when we use these the food items get bitterness & smelly.

Stove not working properly not and gas smell due to leak.

I have ordered pigeon kettle in October and now it is not working. It is in warranty please send someone to check it or replace it.

Very disappointed with the attitude and customer service of both customer care and service technician person. Not really thought of this behaviour.

Pigeon induction line problem.

I have used this pressure cooker just 3 times and steam isn't forming inside it. nobody is helping with this product. the products contains 5 years warranty and the product is purchased just a month ago.

Stove is not working.

I purchased induction cooktop , first day its glass was melted during the milk was boiling. There is no customer service with this compan . Don't purchase any item from pigeon or stovekraft.

Dear sir .
I have purchased pigeon acer plus induciton cooker from Spencer shop.dt 07/01/2023.after 5to 6days some time not working.( Automatic on /off).your toll free no is not responding.i feel that this company was fake.bcz no response of your side.i m very frastate.plz help.

Neeraj verma
9795135289

2727083, 2743299I am chasing for my induction which is dead in 11 month , no one is coming for the repair and no replacement. If you can not repair this then replacement now. How many requests do you need ????

I am trying for service support and all methods of contacting Wats up and mail etc … no response… does this company exist??? Really worthless to buy such substandard products.

I had purchased cruise induction cooktop from amazon and it is not working. I called so many times on the customer care number but no one entertained and bothered to pick up the call. Kindly get my induction repaired. My invoice no is :- HR-DEL4 -1931441115-2223 dated 06-09-22.

Regards
Avinash bhat
7006676539

The oven door has some problem, its not closing at all.

Complaint id -2665022
19th Dec Complaint id -2665022 was raised, Pigeon wet grinder Platino for the replacement part and the technical team visited and they raised a particular part and till date there is NO delivery of the part and no one is responding in calls. Kindly help in resolving the issue and requesting you look into the matter on priority.

Hi,

I have have purchased induction cook -top last month Unfortunately he has stopped working.So kindly arrange the technician for repairing.

Name- Kamal dev
Mobile no-88992 78191
jammu

Dear team,
I have facing Pigeon Favourite IC 1800 W Induction Cooktop (Black, Push Button) device is not getting on.

This is very bad user experience due to with in 15 days it becomes faulty only small use like tea make and milk hot. Last 1 months not able to get repair. Complain over Portal automatically close without service. And as discussed with customers service center.

Phoenix service, 35/14, Vetal Nagar, Ambegaon BK, Pune, Maharashtra 411046, India (9850413111)
he is not able to repair due to material shortage issue.

Kindly request to pls exchange my device as soon as possible.

Kindly do the needful.
BR //
sanjeev

The plate of the induction stove is getting hot, the plastic around the stove is melting, it is damaged, we are not able to use it, the service center in our district is not giving any response.

I have raised the ticket below on 7th feb-2024.
The product is under warranty. It's been 40 days and still my ticket has not been resolved. All these days I am cooking with this broken product. This is total pathetic customer service from Pigeon. Ticket Number : PGN24020701348