feedback@ixigo.com: Ixigo Customer Care Email

Email
feedback@ixigo.com
Company
Department
Customer Care
Region
All India
Note
Call ixigo customer support for flight and train booking related questions.

If the above contact didn't helped you, here are alternatives to reach Ixigo customer support.

Contact Number

+91-124-6682111 - Contact details

Support Link

Official website - Contact details
 - Contact details
 - Contact details

Comments

A N Pathak

Mon, 01/21/2019 - 21:11

Permalink

Dear sir/MDM
Myself NEELAM PATHAK order I'd is IXITR76460559810 Tickets payment deducted but ticket not booked. PL help me to get my money back.

Ayush agarwal

Tue, 02/12/2019 - 16:09

Permalink

Call me please it’s urgent my no8979316275 my train booking canceled amount not refund my bank account tell me why u know 5working days complete. please call me.

Ami Ben Joshi

Thu, 02/14/2019 - 21:41

Permalink

My cash back not return why. mobile number 9958779736. And PNR number JBK44K OR GBSBQT.

Trishnangini deka

Tue, 03/19/2019 - 14:53

Permalink

I booked 2 tickets on 13/03/2019 but it didnt get booked and money has been deducted from cleartrip ixigo.. i didnt got my money back. my booking id is 190313373296. when i am getting my money.

I booked tickets for Surat to Pune on 30.3.2019 in verawal exp but the train cancelled on the scheduled day. so how will I get refund for that trip.

Not refund after ticket cancellation,date 15/04/19. PNR 4257293133,,,id IXITR92592495689.

Kirti singh

Fri, 05/10/2019 - 22:38

Permalink

agoTransaction details:
ID: C1905102143274141831949
Amount: Rs. 3457.42

Ixigo train booking deducted from phonepe app but ixigo app don't show any tranjection yet, please give my money back.

Umesh prasad

Sat, 05/18/2019 - 17:42

Permalink

I have booked 2 berth in train no. 13248, date of journey. 19 may, 2019, in tatkal, but massage came from into that train will terminated in katihar but I have booked to kamakha, what is the solution?

When compared with other apps train fares including agent charges are more, many people unknown about this. ixigo money is nothing but fake. they add or increase convenience fee and all charges when e purchase the flight tickets and cover all ixigo money. pls dont fool public.

Sir,recently i booked tadupari to kachiguda in venkata dri express,but my money was not refund at all,but i tried six times but all are failure but money was not refund, plz help me.

My name is Manish and phone number 9992279920 with this is on ixigo. I was booking a ticket of Nasseb Kumar with email id naseebkumar94 @gmail.com. When I was booking round ticket from Chennai to Delhi and my 8914 Rs deducted from sbi online banking after deduction sbi site crash and I back the ticket window . And now no ticket book and my balance deducted. Please return my rupees.

Alam Shaikh

Wed, 08/14/2019 - 10:10

Permalink

Train no. 12533 date 07/08/2019 is cancelled Lucknow to Kalyan. PNR. 2464763385. Pls refund my money in my account.

Vikram Rathod

Tue, 10/08/2019 - 23:57

Permalink

I was booking train from shivamoga to Bangalore at 11:15 pm. I progressed to payment then I paid, then next page didn't opened. It showed session time out but my money has been debited. Now whom should I ask will I get the refund or can I book tickets?

Arpit kumar

Tue, 11/05/2019 - 21:16

Permalink

My Booking 14/11/2019
There is no information about deposit my ac.
Transaction id 930920138742
Arpit kumar
Mobile no. ,7760943828

Rakesh kumar

Wed, 11/06/2019 - 14:51

Permalink

Sir I booked a flight ticket from Delhi to Srinagar by your sight. Money deducted but ticket is not received by me.

Roshan Bhardwaj

Sun, 01/12/2020 - 10:32

Permalink

Sir/Madam,

This is for your kind information, I have booked the Air ticket yesterday(11.01.2020) for one person through ixigo app but still i didn't received my air ticket pnr no. Please provide me my air ticket.

Details:- Person name - Mr. Roshan Bhardwaj
Transaction id - 001118615409
Amount 5546/-, Through UPI id
Amount goes to account "Le Travenues Technology Pvt Ltd (ixigo.payu@hdfcbank)"
First Booking from Ranchi to Delhi
Flight timing- 20:30 -22:30, 07-03-2020
Return Booking from Delhi to Ranchi
Flight timing-14:15-16:00, 11-03-2020

Please help us. I am waiting for your kind response.

Thank You.

Ingle laxman

Sat, 02/01/2020 - 20:35

Permalink

Dear dir/ mam,
While booking flight ticket, amount has been deducted but ticket not issue please help me to get my refund back.

Details:- Person name - Mrs. Ingle laxman
Phone number - 7028731756
Mail Id - laxman15706679 @gmail.com
Flight Booking from nagpur to dimapur
Time- 06:45 -12:15
Flight no- indigo 6E664
And i did the payment amount 5805/-.
My order I'd is ref no 002736428383
On date-27 jan 20 Please help us. I am waiting for your kind response.

Parvinder kaur

Sat, 02/08/2020 - 15:32

Permalink

Please contact me. I have booked a ticket from tatanagar to mumbai. My amount has been deducted but ticket not received. Its been approx 10 hours since my money got deducted but there's no update from your side. The amount deducted is 6376. Kindly contact me.

Gopi Nath Yadav

Mon, 03/09/2020 - 17:31

Permalink

Plz call me i am booking a ticket from imphal to Delhi on 11April but money is debited my account i have no any information for booking. so plz call me just 9748340342.

Due to covid 19 emergency alert I made booking VTZ-hyd on 20 mar2020 for 3 people first time I got failed transaction and after that second time I tried and I got confirmed booking payment successful after that when I reach to airport they said I am not having any proper ticket number or airline concerned PNR I tried so many times to contact u at that time to confirm my booking reference PNR and after that I made fresh booking directly with concerned airlines. Flight departure from VTZ is 1800 hrs but I got confirmation ticket number by 1801 hrs what I have to do with that confirmation ticket number after my flight departs such an worst experience facing with this ixigo customer care to resolve my problem. kindly revert me back as soon as possible.

R Ssharma

Thu, 06/18/2020 - 17:58

Permalink

Sir / madam,

I beg to inform you that am R S sharma last 17th june 2020 Wednesday purchased no of two ticket from Jaipur to howrah, which booking id - IXITR179012168686 This one ticket didn't confirmed . But my money 5220.40 rupees deducted, so please how can get my money which is dedicated my account .7 day over but my money are not refund. My mn 9675989196, I shall be highly obliged to your kind co operations.

Chandrasen

Wed, 07/01/2020 - 22:50

Permalink

I chandrasen Rajbhar. I booked a flight from Kochi to Varanasi on 05 Jul 20. The payment was successful but no ticket has been generated. My transaction ID -AXISSDKV3fa75252c8209435c891e99436d dt 05 Jul 20

Mode- phonepay
Amount- 8385/
Please contact me- 9188479416

Chandrasen Rajbhar

Thu, 07/02/2020 - 05:23

Permalink

I chandrasen Rajbhar. I had booked a flight ticket from cok to vns for 05 Jul 20. The amount has debited from my account but no ticket generated or received
Transaction id -AXISSDKV3fa75252c8209435c891e99436d Dt 01 Jul 20
Mode UPI( PHONEPAY)
AMOUNT 8385/
contact me 9188479416
Pse. Solve my query as soon as possible.

Hema Panwar

Tue, 12/29/2020 - 15:39

Permalink

Two tickets amount didn't refund by ixigo.. making customer fool.. Dedicated their amount and never refund them back. I request to everyone please don't use this ixigo app find another way to book ur traveling.

Share your experience about this business

The content of this field is kept private and will not be shown publicly.
  • Rate and add your experience with the company and its customer service.
  • Do not post sensitive data like your bank details or credit card numbers here.
  • This website is moderated, inappropriate and off topic comments are removed.
CAPTCHA
1 + 0 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.