msrtchelpdesk@gmail.com: MSRTC Customer Care Email

Email
msrtchelpdesk@gmail.com
Company
Department
Customer Care
Region
All India
Note
Contact MSRTC bus service for any booking related information.

If the above contact didn't helped you, here are alternatives to reach MSRTC customer support.

Contact Number

022-23053992 - Contact details
1800-22-1250 - Contact details

Support Link

Official website - Contact details

Comments

M Sri Rama Rao

Fri, 10/26/2018 - 16:52

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Ticket No: 33602126
Date:09.06.2018
Shivshahi Service
Solapur to Hyderabad
Amount Rs:514.00
Service cancelled by MSRTC due to strike. Please refund the amount.
Contact No:7391816639

Anant gaikwad

Fri, 11/09/2018 - 00:00

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Shivshahi bus 8 Nov 2018 majalgaon to pune .departure time from majalgaon was 23: 10 hrs.. Left majalgaon at 22: 45. Is this your management.. Who is going to refund me my money.. How careless your drivers.before time how can you leave.. Worst survive I have ever seen.

Purushottam Patil

Mon, 11/26/2018 - 11:26

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Ticket No: 33602126
Date:09.06.2018
Night Express
Thane to Shahada
Amount Rs:665.00
Service cancelled by MSRTC due to Personal Reason. Please refund the amount.
Ticket NO : 34976978
Cancellation Voucher : 35107513
Refund Ref. No : 15406
Contact No: 9867672842, 9420604455

Dhananjay Mallik

Sat, 12/22/2018 - 14:40

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Vide Ticket Number 35653987 i had booked ticket, as Guest User, from Hyderabad to Chinchwad, Pune departing on 3/12/18 costing Rs.4280/-. To cancel this ticket, i was instructed to create login account and i received activation link through mail, however during log in either Captcha is missing or says username and password did not match. Helpline No.1800221250 provided me Tech No. 022-23053992 ( which stated line fault) & 022-39681074 which did not responded. What other options are available to me. Please guide.

Neeraj Dattatr…

Wed, 03/27/2019 - 20:00

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Due to some personal problem I want to cancel one ticket what to do? My ticket no.is 36711558 & 36711791.

Sushant G Kajare

Mon, 04/22/2019 - 13:59

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I already comment for refund by msrctc but i forgot my contact mobile no
detail given - transaction data;time 10/04/2019 00:45:24am
merchant transaction Ref no- 201904100000242
atom transaction Ref no -300038215098
payment mode -debit card
amount - 970.00Rs
customer name - sushant g kajare
Email id -sush_kajare123 @rediffmail.com
contact mobile no-9664225722/7738012616
pls check

Sandip sangle

Mon, 05/27/2019 - 07:53

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Dear sir,
My online ticket comform Rajura to washim But rajura bus stop bus is not available so this. My ticket is cancel.

हॅलो सर
सर मी संदिप सांगळे माझं ऑनलाईन तिकीट बुक होत पण राजुरा बस स्टॉप वरून राजुरा ते वाशीम बंद झालेली आहे तरी पण माझे मला ऑनलाईन तिकीट बुक झालेले पैसे परत करावे

Yadav abhaysin…

Wed, 07/10/2019 - 11:05

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I'm was booking a seat today baramati to karad but bus did not coming so I'm travelled another bus at my destination. Bus was cancelled.
My ticket no is 38472122
My trip no is PNEL0005747
Transaction id 8703872443
Please I want my ticket charges 200 rs

Anita sagdevan

Fri, 08/30/2019 - 15:25

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My daughter was supposed to catch bus from swargate At 11.15 am today as it mentioned on th ticket.but till now at 15.21 the bus had not arrived it's so irresponsible that if the bus has not been tr they should provide another bus the passengers of this bus are waiting since Morning 11.15. its so worse thing. That's why people prefer private buses.

Ashish pawar

Thu, 10/03/2019 - 14:17

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Dear sir,
Today's I am online booking ticket swarget to palus 23:30 pm 26/10/2019 but not ticket booking bus view. Pls send me my Ticket.
Thank you

Satish kulkarni

Sat, 10/05/2019 - 21:01

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My ticket not send to my mail nor i got message. Jalna to Mehkar.

Pallavi Nandekar

Sun, 10/13/2019 - 13:30

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Dear Sir
I booked my ticket from Pune to Yavatmal of 20th October from guest login. I have the screenshot of receipt where its shown that my ticket is confirmed but I didn't get any confirmation sms or mail yet. So I request you to please send me the pdf on my email id.

pallsnandekar @gmail.com
Ticket no 39530770
Trip no YTLL0010012

Siddhesh T. Karagir

Sun, 11/03/2019 - 13:14

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We book two tickets. ticket are confirmed. 03/11/2019 Latur to Pune night exp 21.00pm. But our ticket not send to my mail. plz send my ticket immediately.

my ticket no.40020131
email id : stkaragir1997 @gmail.com

Kishor shivale

Wed, 11/13/2019 - 22:35

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Hii Sir,

Please sent pdf ticket as i have forgot the hard copy of my ticket at home.

Name: kishor shivale
Yogesh v
Trip no: THNL0003837
Ticket number: 40155510

Girish Kumbhar

Fri, 02/21/2020 - 23:00

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I have booked ticket (guests login) for following journey however not received ticket pdf. Please do the needful. Phaltan to Swargate, date of journey - 22/02/2020 6.30 am

We booked two tickets. ticket are confirmed. 15/03/2020 mumbai to Dapoli 22.30pm. But our ticket not send to my mail. plz send my ticket immediately.

my ticket no.41406765
email id : gurunath10303 @gmail.com

Santosh. Namdev

Tue, 03/17/2020 - 20:07

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Goregaon east cheknaka to Lanja depot. date.29/04/2020 and return 13/04/2020. please.

Rashmi Jaiswal

Mon, 11/16/2020 - 09:30

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Dear Sir/Madam,
I have book the online ticket through paytm, when I reached to the bus stand the enquiry section said there is no shivshahi available from nagpur to Partwada. then how ticket booked from paytm. plz refund my money.

Tk. No. 41726607;
Pramila Khare,
TUMSAR - PARATWADA;
16/11/2020;
AC SEATER;
08:25;
NAGPUR at 08:25;
Id-S:5,
F:1+H:0+C:0=T:1;
Rs400

Shital arun patil

Sat, 09/25/2021 - 11:09

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Respected sir
Divisional Controller, Jalgaon

Sub. Bad conduct of the bus conductor.

I am a citizen of Maharashtra state. my address is nashirabad, Ta. Dis. Jalgaon
Shahracha Pin Code 425309.

Sir, every day 20 to 25 peopel are left behind by the bus conductor because of his leadership...the bus does not stop at Nashirabad, there is no ticket for Nashirabad, the bus is empty in the morning. Even the normal buses go to Udaan Pulaa due to some corrupt conductors. The reason is that the conductors take money from the passengers of Nasirabad for the tickets of Sakti Bhusaval but the other reason for issuing tickets to the far less people is that there is no checker available at Udyaan Pulavar. Many accidents occur due to irresponsible carriers, drivers and passengers.

We demanded legal action. All normal buses are serviced on roadways but the inactive conductor has not followed the rules.

Sir, it is my sincere request that all the general buses should go towards service road because it is safe for the students as well as the elderly and the old people and all the disabled people and pregnant women also. Please accept my request.

Maharashtra State Government Bus Department

thanks and respect
your faithful

--------------------------------------

Regarding the unruly behavior of the bus conductor and stopping the bus at Thambave, All buses will go from Nashirabad as per order 2/8/21 Rozi Gaali Astana bhi all buses go to Poolavrun Raver Sangamner (Raver Depot) Bus 1/10/21.

But all the ordinary MuleMuli citizens stood up but only M.S.R.T.C. Jalgaon Div. Che 2 staff. Raver, Chinawal, Bhusaval, Muktainagar or by normal bus or flight go to Poolavarun Palun. Every day 90% of people from Nashirabad come to Jalgaon, they act as messengers for college, class, job, teaching, buying and selling.

MSRTC passes are given, buses are sent, but the vehicle is not ready to wait. What should we do?

Please send my ticket pdf.
Sagar ware
Reshma ware
26/09/21
Sleeper seater ordinary
Nerul to Bhoom (Maharahtra)

Sunil Warik

Wed, 04/19/2023 - 11:05

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Amount debited but ticket didn't get booked. Not received refund even after 22 days.

Hi Team,
I have paid for the MSRTC bus ticket from Borivali Nancy Colony to Devachegothane. I have Booked Ticket online MSRTC Website online payment to Scan Barcode On Paytm on 24-3-2023

Could you please check on your side for the transaction details? As the amount is not refunded it has been more than 22 days.

My details:
UserId:sunil46339
Total Amount Debited: ₹1825/- (Through UPI from Paytm)
Date: 24 March 2023

Manish Shah

Wed, 05/03/2023 - 15:05

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Dear sir,
I booked eticket from my mobile for satara to mumbai central date 16.05.2023 time 3.30 shivneri bus but the ticket not received. what can i do?

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