Official website: Flipkart Online Customer Care Support Link

Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Flipkart customer support.

Contact Number

1800-208-9898 - Contact details
080-49400000 - Contact details
1800-102-3547 - Contact details
0124-6150000 - Contact details

Email

cs@flipkart.com - Contact details

Comments

Chandramauli Mishra

Wed, 05/08/2019 - 09:09

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Products name PU-PL-WS363, ORDER ID is 1904302334030137 , product condition and quality is very poor so I want return product.

Vineet pal

Thu, 05/09/2019 - 11:29

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So please return the product because my product is damaged and my product is three watch but comes in two watch and one damaged watch please return the product and my order id - OD115389249248004000.

I had given order ID 20190425 1858590019, paid through Paytm on Date 25 April 2019. I am attaching herewith the 5 screenshot Photos of my order. kindly help me to get my order or if not possible to send my order then repay my Amt. Rs.1599/-. kindly see 5 attachment carefully please.

Shivam verma

Sun, 05/12/2019 - 13:40

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Sir,
I have purchased REDMI Note 7 pro from flipkart on 17 th april,2019 and received on 20th of april. I have initiated replacement on 30th april.

Phone is having the network issue, hanging and is Restarting automatically . I have tried to replace the phone on basis of same problem. But the technician who has visited said that, phone is not hanging in front of him, that mean it is Ok and is in working condition. But the phone is hanging randomly and is auto-restarting. I have tried to contact customer care ,but receiving no proper response . I am enclosing the screen shot as a proof of network problem , while the screenshot or proof of hanging /auto-restarting is not possible to show.

Kindly , look into the matter and please try to resolve the problem as soon as possible.

Thanking you
Shivam verma

Santosh Kumar Meena

Wed, 06/05/2019 - 17:45

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I had ordered puma shoes on 1 jun of which I got an empty box my order number 0D115608871231111000 and i have not got refund of it yet. pls refund my money.

Birendra kumar

Mon, 07/15/2019 - 00:18

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Dear flipkart customer care my order no - OD115897161197122000, purchase Panasonic nxt 85 mobile, price-4999/-,deliver at 12/07/2019, when i am using till mobile is very heated and very hanging not normal uses. so please return my product and refund my amount.

Chethan h

Tue, 07/16/2019 - 15:02

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My Flipkart account has been inactive. I want my account should be reactive.

Name-chethan h
Number-9148300536

Ashok kumar

Wed, 08/07/2019 - 10:39

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I received hackers call regarding my mi Led purchase. And he tell me about my SUV prize. And fee deposits. And I received one message ----({{Dear Customer Congratulations You are winner of Flipkart Online Shopping Pvt.Ltd Company.You win the 1st.. prize (Mahindra XUV500 Car) Amount Price is Rs..14,60,000.00 The Charge Of Registration Service tax Rs..6,500/ Deposit on 07-08-2019 For more know Details Contact 24x7 toll-free-18005725411 Helpline Call us-08585821585)}
Plz check this

Rohit Meel

Wed, 09/11/2019 - 18:37

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My account is automatically deactivated. now i am not able to activate it .why this is happening????

Ravi Pandey

Thu, 10/10/2019 - 11:35

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I have ordered Mi note 7 Pro on 30th Sep 2019 but the change of mind I have canceled the order (OD116667865121610000) & booked another phone, as per Flipkart's commitment payment was supposed to receive on 8th Oct but still, I have not received payment. I received multiple calls your cs executive and he saying they need more time to resolve this issue (Example -72 hours, 48 hours and 24 hours) but Today received one more call, she is saying that your refund would be complete after 19th Oct.

This deadline will be too late, and I can’t bear with that much time. From such a platform it never expected for refund.

Kindly take my issue on top priority & refund my amount as earlier.
Refund Id -229310921

I order for Canon D1500 with duel kit by paying Rs 29999. today received EAS 3000. I was a big fan of this company when big amount is concerned this is not advisable to purchase.

I have complained for about an 10 times for the issues in my mobile micromax hs2 but still there is no revert. it was defected since the day i bought it but still no solution.i have made so many complaints from mail and call as well but you are not ready to give me the solution. so this is my last if you can provide me the solution in next 1 days then you need to get ready i would have to take legal action against your company.

Dear Flipkart

I have ordered Redmi 8 mobile. on 28-01-2020 and i received totally defective mobile I am facing connectivity issue on my mobile and Battery issue, hanging issue, my previous mobile was perfectly good and got full network, i applied for refund request option in flipkart apps and got call from your side but they are not resolving my problem and without contact me they rejected the refund i applied for refund 3 time but filpkart always reject my reufund request, what type of servies you provide to customer

Please Help I would like to have my money returned.

I have received my goober p7 mobile battery but it is not fit in my mobile. So I want to replace by other than that should be fit.

Regards
Skdixit

It is very bad. I have got notification about mobile so i ordered mobile in online payment through flipkartesales.com. But i didn't got any information about payment after paying. I have lost money from the this site. I given mail but no reply from them. It is worst website. Please refund my money we are not getting money free.

Sumit Kumar

Tue, 08/18/2020 - 18:16

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Hi this is sumit. I have ordered the two of product on the date of 6-7-2020 from different account. By mistakenly in have added the wrong pin code. Today is 18-7-2020 till the date i am waiting for my product.I personally visited your on logistic hub, ferozpur hub and janta nagar hub. I have make a lot of calls and have lots of words with executive and all the executive provide me the same response. No one is unable to help me out with this .. I just wanted to know how much time shall i wait for getting my product. Your logistic has played with my product when in wanted to know about product. They doesn't have proper information. I have faced the worst service from flipkart.

Manas Chatterjee

Wed, 09/02/2020 - 14:43

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Sir, Most respectfully informed you that days before I have booked AVB Spl. Chromatic Scale changer Harmonica but yesterday through your Ekart supplied one lower category without scale Changer sanghai made harmonica (toy harmonica). Your reputed institution should be inquired into to keep up reputation of flipkart. Removal of bad experience in respect to a regular customer also required. I will not communicate any more it is your responsibility to clear up such raised problem for flipkart family ( +customer).

Reactivate account
Dear Team,

My flipkart account has been inactive. Please activate the same ASAP. Please find the below mentioned account details for your reference.Reactivate account
Dear Team,

My flipkart account has been inactive. Please activate the same ASAP. Please find the below mentioned account details for your reference.
Name - puja mandal
E- mail id. - papiya. mandal1289 @gmail.com

Bharat Mehra

Sat, 09/18/2021 - 17:27

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I am writing to express my dissatisfaction regarding the recent return process for the item I purchased. I initiated the return process for the item but I have not received any assistance regarding the pickup of the item. Despite my attempts to seek help, there has been no response, and I am left without any updates on the status of my refund.

I have been a customer of Flipkart for a long time, but this experience has been quite disappointing. Please arrange for the pickup of the returned item at the earliest convenience and provide an update on the status of my refund.

Respected sir,

I am Flipkart customer, MY E.MAIL ID- krishkrisp @gmail.com, And I got a (mistake) blender on my Order.

MY FILIPKART I.D ON NUMBER IS -7992442782.

My Oder ID is Order ID - OD222976105705569000
ADIISH Latest Premium Quality Exclusive Royal Look Casual shoes , colour was olive.

But I got mehendi colour shoes. With open packet, without seal pack,
Or mehendi colour price is 590.

Now I wont waiver which I loss my time and metal harassment , and I am giving you same snap which is going to prove that how how your all organisation work.

How they are cheating us not only me all over India how many peoples are facing the same problem and how many peoples are raising a voice that you are doing what.

और मान लीजिए अगर मैं आपका सामान खरीद लेता और आपसे कंप्लेन करता कि आपका सामान गलत है तो आप मुझे कैश ऑन डिलीवरी पेमेंट तो नहीं देते अपने फ्लिपकार्ट ऐप पर मेरा पेमेंट ऐड कर देते हैं जो कि यह भी गलत है क्योंकि आपने मुझे सही समान नहीं दिया जब समान सही नहीं मिला मैं कंप्लेंट करूंगा तो आप मेरा कंप्लेंट रेस करके सामान वापस ले जाएंगे और उसे फ्लिपकार्ट गिफ्ट में पैसे को ऐड कर देंगे, तो कहीं यह सोची समझी आपके तरफ से ही कोई साजिश तो नहीं कि अगर कस्टमर ऐसे पैस ऐड नहीं कर रहा

तो गलत तरीके से सामान देकर उसे फिर से वापस लेकर फ्लिपकार्ट गिफ्ट में उस पैसे को ऐड करवाएं ताकि वह पैसा वही फंसा रह जाए और आपके पास से ही सामान लेने पर वह पैसा निकले या फिर वह पैसा ऐसे ही खत्म हो जाए तो फायदा किसका हुआ, एक और आईडी है जिसमें 60 से ₹65 फंसे हुए हैं मैं उससे कोई सामान खरीद भी नहीं सकता क्योंकि मैं हमेशा कैश ऑन डिलीवरी हूं खरीदारी करता हूं तो नुकसान तो मेरा ही हो रहा है,

पता है मुझे ऐसा लगता है कि यह बहुत बड़ी साजिश के तहत आपकी कंपनी काम करती है जो पूरे इंडिया में लोगों को बेवकूफ बनाती है जो सामान हम ऑरर करते हैं वह आता नहीं है पूरा पैकेट नहीं रहता है पैक

पैकेट खुला हुआ रहता है पहले से ही या तो किसी ने सामान बदल दिया हो खोलकर पैकेट और उस जगह पर दूसरा सामान डाल देना यह पॉसिबल है एक बार नहीं दो बार नहीं बार-बार यह पॉसिबल नहीं है इसे किया जाता है तभी ऐसा होता है तो इन सब के लिए जो आपने मेरा समय और मेरा जो मेंटल हैरेसमेंट आप ने कराया है सिर्फ एक प्रोडक्ट लेने में मुझे आपसे बस यही प्रोडक्ट विदाउट कॉस्ट चाहिए जो आपके तरफ से या आप के सहयोगी दल के द्वारा जो फ्रॉड किया जा रहा है यह उसका भुगतान होगा अगर आप ऐसा नहीं करते हैं तो मैं यह सारी बातें आगे रखूंगा क्योंकि बात सिर्फ पैसे की या मेरे फ्री में सामान लेने की नहीं है,

यह तो आप अरबों रुपयों का कारोबार कर रहे हैं और करवा रहे हैं उसमें कितने रुपए का धोखाधड़ी भी कर रहे हैं अपने फ्लिपकार्ट में कितनों का गलत तरीके से पैसा ऐड करवा रहे हैं समान गलत भेज कर प्रोडक्ट का कॉस्ट कुछ और रहता है और प्रोडक्ट कुछ और रहता है ऐसे में कोई भी कस्टमर प्रोडक्ट लौट आएगा ही और उसका पैसा आप फ्लिपकार्ट में ऐड करवाएंगे क्योंकि कस्टमर भी यही कहेगा कि आप मेरा पैसा फ्लिपकार्ट में ऐड कर दीजिए ताकि आगे मैं कोई समान हो तो वह उपयोग में आए लेकिन लाखों करोड़ों लोग ऐसा नहीं कर पाते और उन सब का पैसा आप लोग खाते हैं, पता है शायद मैं गलत बोल रहा हूं लेकिन कुछ गलत बात ही सच होता है और यह बात मैं आपको डायरेक्ट बोल रहा हूं इस मेल के द्वारा वह भी हिंदी में, कुछ पिक्चर है जो मैं भेज रहा हूं और यह बात भी कहूंगा कि जो व्यक्ति प्रोडक्ट लेकर आया था मेरे पास ओवल शूज मेरा ऑर्डर था और मेहंदी कलर का वह सूज लेकर आया था जिसका कॉस्ट भी कम था वह मुझसे सही तरीके से बात भी नहीं कर रहा था एक तो उसका प्रोडक्ट जो लेकर आया ओपन था, ऊपर से वह मेरे ऊपर ही बोल रहा था कि यह वही आर्डर है जो आपने किया है मैं उसको ऑनलाइन फोटो भी दिखाया मेरे आर्डर का और दाम भी इसके बावजूद वह मुझे बोल रहा था कि लेने का मन नहीं होता और आर्डर करते हैं,

फोटो भी भेज रहा हूं उसे आप देखिए कि आपके कुरियर मैंने क्या किया और आपने क्या किया,

यह मेरा लास्ट फोटो जो मैंने अटैच किया है मेहंदी कलर के शूज यह लेकर आए थे मुझे देने के लिए जिसका प्राइस मेरे रियल प्रोडक्ट प्राइस कम है,

तारीफ तो यह सारी बातें हो रही है अब इसमें आप मेरे लिए क्या कर सकते हैं आप से रिक्वेस्ट है कुछ कीजिए

Yuvaraj Kolur

Tue, 12/07/2021 - 13:25

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Dear sir,

As i booked on 28th Oct-2021 the LUMINOUS Zelio 1100 + Rc18000 Tall Tubular Battery + Trolley Tubular Inverter Battery with order ID OD123228352615989000 not delivered,so refund the amount as soon as possible, following bank details given below.

Name - YUVARAJ J
Account No - 603301522504
IFSC code - ICIC0006033
Bank & Branch-ICICI & besant nagar
Bank city-chennai

मुझे शिकायत है कि मैं पिछले 1 साल से अपने फ्लिपकार्ट खाते का उपयोग नहीं कर पा रहा हूं क्योंकि मैं लॉगिन पासवर्ड भूल गया हूं और मेरे पास एक कंप्यूटर भी नहीं है जिससे मैं पासवर्ड पुन: उत्पन्न कर सकूं। मैंने कई बार ग्राहक सहायता के लिए फोन किया है लेकिन कोई भी खाते को अनब्लॉक करने का अधिकार प्रदान नहीं कर रहा है, वे केवल यह कहते हैं कि कृपया हमें outreach @flipkart.com पर भेजें और खाते को अनब्लॉक करने के लिए kyc दस्तावेज़ अपलोड करें, इसके बजाय इसे जांचने के लिए कुछ परेशान करें क्योंकि मैंने पहले ह को उक्त ईमेल आईडी पर ईमेल भेज दिया है-

इसलिए, मैं आपसे अनुरोध करता हूं कि कृपया इस मामले को देखें और उसी को हल करें क्योंकि मैं उसी में लॉगिन किए बिना फ्लिपकार्ट से कुछ भी खरीदने में सक्षम नहीं हूं।

Faizan viqar

Sat, 06/04/2022 - 14:47

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I have been trying from last one month for the replacement product or refund.I am getting neither replaced product nor refund.

Prakash Goud

Wed, 06/08/2022 - 11:37

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I unfortunately deactivated my account. now I want to activate it. i want to shop at Flipkart. Please Activate my Account.

Suvradip koley

Sun, 09/25/2022 - 09:26

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Hello, sir

I beg you to request that my order zoonics Intel core 5 windows 10 pro cpu which I ordered on 24th June but when it was delivered on 5th July it was totaly damaged and broken product so I replacement my order with the through of some step by Flipkart but today 25th September 3 months over my replacement order did not delivered, it was automatically cancelled by Flipkart and between this 3 months they have change many date and date and told that they have resolve our issue and delivered within 3 days but actually it was not.

Most respectfully i request you to take step and resolve our issue as early as you can.

There is my order Id - OD225334374751924000
You can check also.

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