cs-reply@amazon.in: Amazon India Customer Care Email

Email
cs-reply@amazon.in
Company
Department
Customer Care
Region
All India
Note
Customer service email address of Amazon India.

If the above contact didn't helped you, here are alternatives to reach Amazon India customer support.

Contact Number

1800-3000-9009 - Contact details

Support Link

Official website - Contact details
 - Contact details
Live chat - Contact details

Comments

I have received the wrong product and am trying to exchange it but the delivery date is not updated in my phone, so it is impossible for me to do the exchange. A plain pastel pink raincoat was ordered and a floral print and somewhat transparent raincoat was delivered instead.

Order item no: 39686017900811
Order date: 5th July
Received date: 15th July

The watch that i ordered was supposed to arrive today. And yes, one package did arrive, but when I open the package, there is a very small bottle inside, which was an agarwood oil fragrance. I am supposed to get the watch, not that little bottle of fragrance which I don't even like the smell.

Rekha Anand

Thu, 07/25/2019 - 17:45

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I placed an order for Saco Hard Disc 1tb with its cover and since 24.07.2019 i am waiting for delivery of the product to me which is not done and false feed back is given to Amazon by Courier Service man. Since yesterday they are promising to deliver and made me to wait in my office but nobody turned up.

Ashokkumar P…

Thu, 07/25/2019 - 18:26

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I had requested to pick up two shoes on 15-07-2019, but till date nobody has come to pick up it. As also I have not given refund for the same. Amount Rs. 499 + 449 = total 948. till date I have not given credit for the same. Pl. confirm. Upto how long I should wait for it? Pl. reply.

My product was 1669/- after all the charges it showed 1919/- and while payment it still showed 1998/- and after payment it charged me 3005/- . I am never using amazon untill this is fixed.

Ranjan kumar

Thu, 08/01/2019 - 15:55

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Again& again Request to you sir.
-------------------------------------
Please re issued this bill on my email.
Philips GC 330 /1000.
Amount- 4818.00
Order date--23/oct/2017.
Order# 4068041633-5547500 .
OrderTotal 4,802.00 .
Shipped--25/oct/2017.

Again request to you sir,please send this duplicate bill on my mail as soon as possible.
Thanks & Regard.

Sangram Pattnaik

Tue, 08/06/2019 - 12:35

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Amazon has bad device. I have order for hand gloves , but instead of gloves they delivered me a wrong product. I have contacted the customer care but they are very careless about the matter. Till date they didn't return the material or paid amount.one thing more they are not giving any hard copy of invoice/ bill , which is violeting the govt. Rules.

Sukeshini Jaddidi

Tue, 08/06/2019 - 22:10

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I ordered Zealth Premium Pitted California Prunes , but I got 2packets 500g of blueberries, I want an exchange, what I should do with this blueberries.

Dhruv pal

Wed, 08/07/2019 - 15:15

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i ordered amazon alexa but it is not connecting with my device so i returned it but they did not give my money back i want my money back.

Uma shankar

Fri, 08/09/2019 - 15:20

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Savlon herbal sensitive handwash and odonil toilet air freshener was ordered but the box found empty, please return money.

Not delivered my order at my home or not near my village they are tell me every time my areas is only city and your areas is non-service-able area and sometimes cancel my order but I tell you my areas on Highway and only 19 km. distance from city. I taken every time order from Amazon office in city. This shows poor delivery.Why not order delivered at home or villages areas??

Mildred mcShan

Tue, 08/13/2019 - 19:59

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There was a message sent to me on a call in that I placed I need help on an Blink XT2 camera system. the young lady who help me did an excellent job in helping me with what I needed to know. her name is Amber M. I had to send this message this way because it want let me reply from the message that was sent from Amazon. the question was did I solve your problem, (yes). Thank you.

Anil kumar k v

Fri, 08/16/2019 - 13:11

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I can not buy a washing machine from amazon.They are saying that the item can't be shipped to your address.

Archana S Tiwari

Wed, 08/21/2019 - 19:49

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I have ordered ujjwala ayurvedashram's product Charvi Hair Oil but I got the damaged product.

Jay suhas rane

Thu, 08/22/2019 - 16:25

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Amazon send me wrong and damaged product i had orderd 2 products and i had recevied only 1 product.

Gilbert laltlankima

Mon, 08/26/2019 - 08:16

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The goods I order reached aizawl, mizoram three days back,but never deliver by your courier partner nor call me,I'm waiting for delivery everyday...and alot of complaint is being here regarding Amazon delivery ability. see a lot if people are talking about Amazon poor delivery system in aizawl.

Gilbert laltlankima

Mon, 08/26/2019 - 08:25

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My tracking ID is 228366589414, where about my goods order..never get call from delivery boy or courier but three days back already reached aizawl, mizoram, whereabouts my goods, tell me???

Sonam chamoli

Mon, 09/09/2019 - 17:59

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Translation by my SBI debit card without any shopping.the dated is 26 July and transaction 2 times of 1000 rs on the same day or second transaction date is 27 July and debited 440 rs bye Amazon seller. Plz resolve this problem and make my money as it is and refund it.

I face the problem that is I don't use scan and pay option in Amazon app. It shows that this version of ur Amazon is not supported scan option But it is updated version.

Vishnu sharma

Wed, 09/11/2019 - 09:08

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I have ordered a headset on 07 august 2019.as your direction I self returned the product by post...Collect this and refund my money cost of rs. 1499+36(postal charge)...
Date of order-07 august 2019
Order# 4035868544-3221939

Abdul Mazid Khan

Thu, 09/12/2019 - 17:27

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My Return request on 26th Aug But he Hold Next He canceled and new request 7 sept 2019 jun rate but till date are not pick up my order and daily rescheduled my order why my time are waist for this i continue purchase of this but this time very bed service.

Shashikant kumar

Sat, 09/14/2019 - 17:44

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I received a pink 1 layer adenium instead of a black 3 layer adenium.

Aradhana pushkar

Mon, 09/16/2019 - 13:32

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I have returned the zolario cotton shirt but I have not got my returned money about 600 rupees.

I order one Bluetooth to Amazon I receive a fake item now I am trying to call them but no reply all Amazon is fraud and fake so please don't buy anything from them.

Bandana sardar

Fri, 09/20/2019 - 00:45

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Meine lakme ka 9to5 lipstick purchase kiatha jo bikkul bekar ayahai dry powder jei sa.

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