customercare@d2h.com: Dish D2h Customer Care Email
Email
customercare@d2h.com
Company
Department
Customer Care
Region
All India
If the above contact didn't helped you, here are alternatives to reach Dish D2h customer support.
Contact Number
1800-212-212 - Contact details
9115691156 - Contact details
Support Link
Official website - Contact details
Comments
Select channel not working
Poor performance wrong service. No channels
Since last ten days no signal
My customer id is 100037050, I have complained twice on 19.06.19 & 24.06.19 with complain no. 728300085 and 729308415.Till date in spite of message to resolve the problem on 21.6.19 by 04.45PM and 24.6.19 by 06.59 PM nobody contacting me nor coming for resolving the problem.
Dear Smrutiprava,
Dear Smrutiprava,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
Dear Smrutiprava,
Dear Smrutiprava,
We would like to inform you that as per our concern team your issue has been already resolved by the local technician. Kindly let us know if you need any further assistance.
Thanks & regards
Complain
I have recharge on 20 june than too it is showing i have not recharged just looked at it ASAP.
Dear Sushmita,
Dear Sushmita,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Thanks & regards
Zee classic
Zee classic channal kab se ayga d2h par?
Service not yet started
I had done recharge of rs 300 in my d2h but it doesn't work it shows that the balance is zero?
Signal failure repeated
In Haveri city colour kan, colour super channels are coming but news channels like public TV, digvijaya TV, TV 9, TV 5 are not coming. After complaint they give commands. Then all channels displayed. After few days problem again repeated.
Again complaints they said your LNB is shorted. It's rs 350 +200 service charges. After near two years problem the same repeated. Then check the service man take rs 200 one month back. Now the same problem repeated siglal not available.
Your service is not satisfied. Cable connection is better than u. We suffering from your service and good.
Wrong recharge for another customer ID
Wrong Recharged Cust ID 12394750
Correct ID 102394750
My Name Raghavendra N
Mob 9535762033/9945553788
Recharge Time 20:30hrs approx
Date 3/9/2019
Amout 450
Please refund the amount.
Re: Wrong recharge for another customer ID
Dear Raghavendra,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
Re: Wrong recharge for another customer ID
Dear Raghavendra,
We would like to inform you that the remaining amount has been transferred to the correct d2h ID 102394750 on 9th September 2019. Kindly let us know if you need any further assistance.
Thanks & regards
Customer service issue
This is very bad service. sabse phle to. Customer service ki taraf se call aya k apko ek channel free mila h but maine mna kiya fir bhi unhone chala diya uske bad meri service 3 din phle band kr di or jb customer service pr call kiya to pta chla free vale channel k vajah se cut ki h fir complaint ki or senior ne bataya k apki service start ho jaegi or fir uske bad se me daily customer service pr kr rhi hu pr koi solution nhi mila h or call bar bar hold pr rkh dete h gir cut kr diya kya ye acchi service h my d2h id 54411360.
Upgrade the set-top box
Pls Up grade my set top box in ful HD . my set top box no customer Id. 123482768
my mob no. 7566261833
Add: 384 c, scheme No. 134,Nr. star square, Khajrana, indore (m.p.) 452016
Disconnected connection
Custcare not support. I have balance but message showing "recharge before 24Aug". Sometime"Smart card not properly inserted" when I OFF/ON,TV starts.These messages come frequently.I have told custcare 3 times but not taking interest and today they have completely closed signal.In this condition I will change service provider also convey to my friends and relatives.
Very bad service
I am not satisfied with your company, because the set box malfunction is too high, your company engineer has to pay the charges, so I am not satisfied with your service, I get free service in the company, I request that I get my set box. Fix it for free, it is a problem month and you will not be able to charge in two by fixing my box......Id 82329871
Re: Very bad service
Dear Santoah,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
Re: Very bad service
Dear Santoah,
We would like to inform you that currently, your product is out of warranty and therefore as per company policy there will be a service visit charge of Rs. 200/- applicable and in case of any defective part/product replacement required, necessary charges will be communicated by the service engineer during the time of visit. We request you to please click on the link given below for more details regarding service charges: - https://www.d2h.com/pdf/Service%20Charges.pdf
If you have any further queries, please email us at -customercare@d2h.com
Thanks & regards
Change for old battery
I sunita singh was purchased on set of machine from your company in the year of 2011. now i want the change of battery. kindly give the ur company address where i send the battery for replace.
D2h not working
This month display not working. lost month D2h DTH not working. 200rs lost.
Re: D2h not working
Dear Satish,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Thanks & regards
No signal
Signal nahi aa raha hai kya karu?
481 aaded to my DTH package
D2H wale ne channel 481 activate kar diya meri bina permission ke. Ab Iska refund nahi kar rahe hai. pure 1 month se kah rahe hai, ho jayega magar hua nahi. Chor hain D2H wale.
881 no. Channel on
Sir .
Videocon d2h settop box channel no. 881 on karni hai. To kya karna hoga? Please batayiye.
Name change
Wrong name sk singh correct name deepak chavan. plz change name.
id no.241283377
smart card no.03011219647
mo.7219149417
Address. nallasopara east thane 401209 maharastra.
Non functioning of news channels
I have been complaining to your coustomer service online but they are just making lip service and are interested in making more money from me. Instead of correcting the problem they are saying we will send engineer and charge Rs 200/- for the visit without my fault. I can not understand when I can view republic hindi channel why english channel of Republic is not coming clear. but as per the illiterate person sitting in complaint counter says only engineer can correct the problem and you have to pay.. WHY? If the problem is not corrected my subscription is due I will shift to some other service provider.
CA AK DHAMIJA
9811082929
E100-4 (d2h) E100-4: service issue
1week se upar ho gaya service nahi mil raha hai
Paise bhi kat rahe hai. Sahi karne ki kripa kare.
bad service
Customer service
Bakwas + 3rd class service. customer care call not received.
DD nationnal or any other channel is not coming
Except news we are unable to see any channel. Please check. Customer care is not responding.
Channel not provided on selection
we have selected the plan by your website but the channel's are not visible till now.
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