cs@flipkart.com: Flipkart Customer Care Email

Sir

I had returned a l kall 2600 mah power bank, Chetan Kumar Mangalam Glass House, 69 Ved Nagar, nahar Road, Servi Kisan hostel, 9680017240 but I did not get the money.

So you request me to get back the money.

I made a payment but my order was unsuccessful.

This is to inform you that I Abhimannu Nayak purchased a Real me 2 pro smartphone worth Rs 15,135 from flipkart, the phone was hanging a bit, camera was not working properly & when I during scroll down the pages in fb or insta, it's just freeze. But you people assured me for the replacement. But still I haven't getting any response from your side. You people are manipulating us & I don't want any replacement this time, I want my money to be refunded this time & I don't have so much time for technical visits as I am also a working person in a private firm.

Plzz ensure to return the mobile as soon as possible & refund my amount into my account as soon as possible. It would be an immense pleasure if quick action would be taken & my amount would be refunded.
Thanking you

Abhimannu Nayak
Order Id OD114268687251204000
Contact details :8285878937

Threre are no found us Sim Ejector Pin with handset (Oppo A3s). Please provide us immediately as soon as possible. My Mobile No is - 8930220330.

I bought the SanDisk 32 GB ultra SDHC card on flipkart site.After using it was showing corrupted Sd card ,it is not working, & after comparing with my others SanDisk card ,I am sure this product is not a original.
So i have requested for refund,I have raised return, but today without any information request has rejected from seller site.

I requested to you please pick the damage sd card & refund my money as soon as possible.
Order details given below.
Order Number :OD114296077853542000
Order date: 29.12.2018
Invoice date: 30.12.2018
Delivery date: 04.01.2019

Return id: 122014369308157215
Sold by: Mahaveer Hanumaan

Thanking you,
Bapi Mondal

Disliking of a product is not a valid reason to return / ask for the refund. Customer care representative asks for a technical reason from the customer. In such a situation how one can keep relations with "flipkart ".

I have ordered Unltimate Nutrition Pro Star Whey Protein from Flipkart.com got delivered on time but the product seems to be not genuine. Reasons i found to get the product fake are:

1) Product printing is totally different from the products shown & also which i have used earlier.
2) Didn't find 5 dots on the back side of the cap of the product
3) No ultimate nutrition logo or symbol on the air tight seal cover.

Details of the order are:
Order No: OD114405795147441000
Website: Flipkart.com
Date of Order: 11 january 2019
Date of delivery: 12 january 2019

Customer support resolved this issue by refunding my money but is this the result of trusting Flipkart and getting fake product. Totally disappointed. I want compensation for the inconvenience i have been through.

Regards:
Adil Hashmi
Contact: +918920833459
Mail Id: adilhashmi042 @gmail.com

Product good. my order ID OD114362529317256000 F Gear intellect linen with rain cover, 32 O L laptop back pack linen blue. In my order package rain cover not present. So please again pack the rain cover separately and send. Thank you

ZEN MOBILE Product Request ID-OD114261838719988000
This is surprising for me, FLIPKART is brand and customer is trusting like a good and responsible online partner.

But this is same full that one FLIPKART member confirm one day back 15-Jan-2019 Name- Mr Adity ( (Mobile No-8037023158,

Time-11:19 AM ,3min(s)32(Sec) that ZEN MOBILE Product Request ID-OD114261838719988000 will deliver on 16-Jan-

2019 and other FlIPKART member confirmed your order is cancelled and forcing me for re-order Name-Mr.Rakesh

(Mobile number-8067987970,Date-16-Jan-2019,Time-15:23, 9min(s)53sec(s).

No any body is working under mention point-:

1-Who confirmed for cancellation
2-Third party logistics took confirmation from customer or not -Any evidence
3-On which basis continue date extended by FLIPKART company
4-Is any authentic and reasonable member in FLIPKART or not
5-Order will deliver or not

Note- Order booked date-26-Dec-2018 Delivery date was-7-Jan-2019

I am trading on Flipkart for many years and purchased online many items and found the services of flipkart are prompt and helpful. Recently ordered Casio SA-77 Keyboard and will receive tomorrow (Saturday).

I need help. I am having SBI Debit card and want to buy Yamaha E-261 keyboard on EMI using this debit card. Flipkart should help a old customer who has been shopped many items on flipkart.

Bhasker Raj
Bangalore

Sir, winstar mobile will be damaged in your order I'd : OD114302352760815000 my order will be damaged for the replacement product for please check you replacement order. call me the contact number 8125447421. please check your replacement product.

It's almost been one month, they are not refunding my amount of rs.2500. everyday the people are giving new date and time. I am fad up of them. This was the last time I shopped from Flipkart and I will make sure that my family and friends never shop from Flipkart. Worst service giver. They can only make false promises.

Hume dusri company ke Bluetooth de diye hai aur salesman return Nahi Kar Raha hai aur Bluetooth main ek speaker kaam nahi Kar Raha hai,

Dear flipkart I have purchased Thomson company TV from but still not installed that. ur service is so much of worst so now u can take and go ur TV return.i am so depression for worst service.

The deliver associates are not delivered providing address he was say to not delivered door delivery the delivery boy talk bad words. i never expected this. please dont buy any products flipkart Order No FMPP0248553824.

I have placed an order on Flipkart vide order no 05114523215111806000 for supply of Edge Plus 30 pin USB for Apple iphone 4/4s mobile charger (White) and paid money through my debit card.

On 27th January i received only cable and i requested for either sending the charger or cancel the order and arrange refund. Got an sms saying replacement sent. Received the item again today 31/01/19 at 11.45, opened in front of courier boy it contains only cable but no charger. Talked to your 18002089898 and explained the position and requested for cancellation of order and refund.

I tried to send images of items received by email cs @flipkart.Com . Got a message saying the email is not used to contact the number. share email id to send the images of wrong /incomplete item delivery. reply to my email id or mob by sms will be highly appreciated.

Regards
Ramana rao

I have ordered a sandisk memory card on 28thDecember 2018 and my order ID is OD114276023400284000 but it was not working properly. Every time it ask for format it and do not show space properties of it, then I complained as return of the above said product and it was picked up and redelivered on 7th January 2019. This time again it was having same problem, then I had complained a return of the same above said product again but this time the model of memory card was changed. I have not noticed the such thing, the model of memory card I have ordered was SANDISK ULTRA 64GB MICRO SDXC CLASS 10 100 MB/S but I have found SANDISK ULTRA 64GB MICRO HC I CLASS 10 100 MB/S memory card.

The packing of the memory card is same but inside the packet it was another card as I mentioned above. Now kindly refund my amount of Rs 925/- of above said product because it was not working properly and it was another model memory card, by all this above happened problem. I will also not able to claim the warranty also as because bill is for different model and the seller had sent me another model memory card. so please take an immediate action in any above mentioned problem.

Please do the needful.

swapan narang

I ordered a mobile which had a deadline of 24 January, but the order was canceled by giving false message on your behalf, which was told that the address and PIN are incorrect while the same company's television was delivered from you on the same address, After compilation, it was told that there will be no such mistake again, after which I booked the mobile which was given on February 4, whereas on January 31 the mobile has reached Raipur. Even after that, even after learning, no problem has been solved, if available on your behalf from the address.

If unable to provide information on your behalf, you can also give your hub or number of delivery, or you can refuse to solve the problem on your behalf, so that you can not face the problem of mental problems. Have to do it.

I am order some grocery on 1st February. I have some problem so i cancel my order. Now 10th February still I am not get my money. flipkart is not refund my amount. lot of time I call flipkart customer care. they said give me four days and three days every time but still no use... Plz justice.

I am Ujjwal, from Ranchi, purchased a Namo merchandise Tshirt from flipkart, got sms on mobile and mail after pay via Paytm, i am having the screen shot of payment. but after 4 days did not get other sms when we get my product. request you to consider the problem as soon as possible.

I ordered 2 combos of vlcc spf 30 matte look cream and face wash... which was not received yet. I want my product as soon as possible.

Dear Cunsumer Forum,

Please look in this Flipkart trying to play smart game with me when I complaint regarding my quiry that time they reply on mail Flipkart seller will honor the difference amount.(In Chain mail).

Kindly once go through my Problem... Flipkart seller cancelled my order without taking my permission Order ID OD114516783756021000 if Flipkart sellers are totally not responsible then this is Flipkart Duty to full fill E-commerce Business Guidelines. I paid full payment then also Flipkart not delivered the Item at my place and Flipkart Seller Cancelled my order...how can? Who will paid for this loss....I m loosing 5 K more for same item currently.

I am totally Unable to understand Flipkart way of Calculation, Can I know what is the Mean of NO COST EMI???

Because there I am paying Extra amount on EMI conversation for below mentioned Order.
Old order-OD114516783756021000 EMI- 3414 for 12 months Means at the End total amount payable is Rs.40,968/-
New Order-OD114571889490213000 EMI- 3583 for 12 months Means at the End total amount payable is Rs.42,996/-

Difference amount - Rs.1874/- (As per Flipkart Calculation).
Difference amount - Rs.2028/- (As per my Calculation).
The product which I purchased is available on 37,000/- at the time of Offer but Now it's available on 40,000/- So according to me there is 3,000/- Difference and SBI Card payment offer which is 1750/-
In this new order I lost my SBI Card payment offer which is Rs.1750/-

So according to me there is short fall of Rs.154/- & SBI Card payment offer which is Rs.1750/-
Total amount I lost in this new order is Rs.1904/- which is Flipkart have to pay me.

At the time of this order OD114516783756021000 there is SBI Card offers Rs.1750/-off. available & Not cost EMI also available.

Due to cancelled this Order by Flipkart seller i loose Rs.1750/- of SBI Card offer by Flipkart.

But now Flipkart taken a you turn and telling order OD114516783756021000
done by credit card no cost EMI was not applied, Answer from Flipkart.(Screen short attached at the time of transaction process from Flipkart website during his Offer period last month in Jan 2019 and I have msg confirmation also from SBI Bank my transaction under EMI Process and decline from Flipkart).

Now Flipkart not giving me SBI Card offer (Rs.1750 & EMI Differences Rs.154 Total Amt Rs.1904/- )

Dear Consumer Forum....Need your help First order OD114516783756021000 which I booked there all offers are available but due to Flipkart seller cancelled my order without taking my permission or concern this is fraud in E-commerce Business Guidelines.

Kindly logged my complain Shere me Reff No. Please look in this matter on urgent basis!!!

Dear Flipkart,

Kindly reply to this mail ID only & CC to all of them.

Regards,
Jitendra Choudhary
Mob: 8767167667.

Order ID OD114595955464069000 (Mi LED Smart TV 4A 80 cm (32))

Dear Sir,
I have received the product neatly and safely, same date i get the message in the name HP-FLPKRT
(Dear customer, congratulation your product order received at Flipcart online company. The company celebrate 11th anniversary day. so that you have selected 1st prize Tata Safari Car or money as your choice. This is valid for today. More information contt::-6200113451.

Another message in the name BVFLPKRT
(Congrats! You Won 1st Prize Tata Safari 3th anniversary Day in Flipkart. this is valid for Today For Registration contact:7033284658 T &C Apply.

Now today morning i get a call from 08809673149
(Dear sir this is from Flipkart on your order your product is reached home or not...and get any call from company.. this is from company your product order get 1st prize Tata Safari OR an amount of Rs.5.20 laks. for that you have to pay Rs.6500/- will get the prize. i asked him the account details they send MR RAKESH RANJAN AC NO -38115054207 IFSC CODE-SBIN0011762.

I know this is fake call but please care about on company name messages... it will damage the company name..... thq.

I want to purchase original Gionee M2 Orginal & kindly do the needful.

My account not open today only,after give my mail id ask password,i type password,it is incorrect,i click forget otp came to my mail,i put otp on prescribed place-set password i set password no re cinfirm password or not taken simply bottom line"make sure your password is different before" what is this boosing, if i set new pass = word why it is not take or not open my account,in customer care voice is very slow,very bad experience no official mail id to flipkart, very bad.
P.rangarao.ongole - ap.

Hello Flipkart Team,

My order was cancelled without any confirmation from my side. How...? So bad services. Please give me answer.

Dear sir, I am from Manipur . When I enter our pin code e.g. : 795001, 795002, 795003 etc it displays almost all the products do not sell to these pin code. What could be the reasons. I want to purchase many items but it does not enable me.

This is the worst experience of my life. i had taken this mobile from flipkart online on 11th Jan 2019 n on 13th Feb automatically network showing no service. same went n showed in mi store n they said motherboard is gone n it will cost 6 thousand rupees. Same asked with flipkart they r saying there is no warranty for internal parts. So this is to inform u that plz never ever buy online phone from flipkart. Sent msg for the mobile but flipkart not replying.

Dear Sir,

I have received the pillow I ordered, order ID is OD114651184731165000, invoice no. is FAAKO411900002634 dated 09/02/2019 sold by SAI ENTERPRISES , HOUSE NO. 193, BLOCK C-3, SULTANPURI, NEW DELHI-86. The pillow is Turion Cervical Pillow (free size, beige colour) The pillow delivered is a used old and dirty pillow. I wish to return it or exchange it. I tried to contact the seller, but there is no contact number in your website or email ID in your website. So I failed to contact the seller directly.

The pillow was delivered on 15/02/2019. I am sending you the pictures of the product. You yourself see and would understand the issue. I am really surprised that the seller does not have any contact number/email ID registered with your website. How you have allowed such a vendor who con not be contacted/ I have never received any order confirmation mail neither from Flipkart nor from the seller. Kindly solve the issue.

Yours sincerely
Bishwajeet Paul

I did not get refund money. 14 days ho gaye he kripya balance money ko application me show kiya kare.