support@one97.com: Paytm Customer Care Email

Email
support@one97.com
Company
Department
Customer Care
Region
All India
Note
Contact Paytm customer service with your complaint/queries through email.
Alternative emails: info@one97.com, care@paytm.com, CyberCell@Paytm.com.

If the above contact didn't helped you, here are alternatives to reach Paytm customer support.

Contact Number

0120-38883888 - Contact details
011-33996699 - Contact details

Support Link

 - Contact details
Official website - Contact details

Comments

Abdul Rahuf

Tue, 10/30/2018 - 19:53

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Mere number 8003103660 ko block se nikalo... or customer care per call ku nhi lg ta h... paytm bhi duro app ki trah chor ho gya h kya...paytm customer care ke number jis pr firi me bat hoti ho... vo number send kro... 20 day se preshan ho rha hu. This is my issue solve it fast.

Saurabh powar

Sat, 11/03/2018 - 12:30

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I order on paytm about shirt 2 times but it cancelled by paytm 2 times. what is wrong with your service and my money not yet refunded.

NK Choudhary

Sun, 11/04/2018 - 20:15

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Refund of Rs. 5970 for IRCTC cancelled, PNR 6117890755 not received till date.
IRCTC Refund reference is 21130517177
Date of refund processed 25 Oct 18
Payment option used Paytm Wallet

Hi, I am having a real bad experience with one of your delivery agent - Narhari Yadav - phone no: 7338521700 . who was supposed to deliver my product. Immediately after checking that the status on Paytm order stating "Item Delivered" , when it is not actually delivered, I tried the first means of contact which you guys suggest on your website, " Wait for 72 hrs as the delivery guy will reach out to you".

I did the same, and also to be doubly sure, I also made a note of the phone number of the delivery guy on Paytm and called him, he told me that he has my parcel and is on his way to deliver but he didn't turn up . Called him at least 10 times and also messaged him several times, but he gives a lame excuse stating that he is in the hospital and he will deliver it soon, then he said the festival is on ad he will deliver it the next day.

I also called your paytm Help line number and lodged a complaint but I haven't heard back yet.

Unfortunately it is over 10 days now following up almost every day but I haven't received my product as yet. I dont know if you understand my frustration, but this is definitely not appreciated and not what I had expected from a famous brand like "Paytm mall". I am now scared to even place any future orders on Paytm Mall.

Kindly do the needful.

Many Thanks,
Chandan
Order ID - 6364923778
Bedding Club PVC Printed Microwave Oven Cover
Rs 199.

Vapiwala M Saad

Thu, 11/08/2018 - 11:34

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Hello Sir/Madam....
On 3rd November QR code merchant account 48000 thousand buy it. Message come but 48000 didn’t come in my bank saving account. Today is 8th November today but still now i didn’t receive my amount... Plzz help.

Contact Num 7228007414

sir/mam, I have place a order through paytm item will be delivered at my address and I found a different colour. so I reguested to return this item and I return this and yet I’m not receiving my refund today is my last date for refund but I can’t receive. so may I know this kind of services u providing its my first time experience with paytm and I publish this scenario on all social media’s if my refund not delivered in my wallet. Really worst service provided by paytm.

Aditya shaw

Thu, 11/15/2018 - 09:30

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Sir, I purchased cool pad note 8 4gb 64 gb . It's order was delivered and I m not satisfied with the product . I am replaced the order and tomorrow your delivery team pickup my order from my house. And the seller was send the replacement order I want to cancelled this order nd get refund. My order id 6454383634.

Mohamed Eliyas

Thu, 11/15/2018 - 15:39

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My bank account Net banking do not share. I am 10 (or) 20 time trying do not transfer money. very poor paytm apps.

Anupam singh

Fri, 11/16/2018 - 21:15

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Its been 1 week and my money has not been refunded but i have got the message that money has been refunded but it hasnt come in my wallet. i want my money back as soon as possible.

Zaheda begum

Sat, 11/17/2018 - 00:42

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Hi this is zaheda begum. i tried to create my paytm account but i have reached maximum number of otp and unable to create my account. please help me sir.

श्रीमान जी मैंने पेटीएम पर अपना मोबाइल फोन ऑर्डर किया था और वह ऑर्डर पेटीएम की तरफ से कैंसिल कर दिया गया है लेकिन वह ऑर्डर मुझे चाहिए। कृपया करके मेरी सहायता करें मेरी इसमें कोई गलती नहीं है मेरे पैसे भी पहले ले लिए गए थे फिर भी मेरे को मेरा मोबाइल फोन नहीं मिला श्रीमान जी से अनुरोध है कि मेरी सहायता करें आपकी अति कृपा होगी।

Order No.6456938364
Moto E5 Plus

Please Find Attach File For More Detail

Devesh Kumar
Mob: 09205341891

Dinesh Maan

Mon, 11/19/2018 - 17:13

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My order id 6536509330
Booking date 15th nov 2018
Receiving date 19th nov 2018

I ordered Laser X Grey And Blue Cotton Trunks (Pack of 5) (SIZE-XXL), Brand "LASER". But i received today wrong item (SIZE-SMALL) Brand "Vico Continental" BELMARSH APPARELS. i booked this item (XXL size) for myself But because I received (small) size, it is not for use for my 14 year old son too. There is no return option for this product.in paytm site.

i tried so many times to call customer care by calling but i couldn't succeed. i have lost my trust on Paytm this time and feeling very bad.

Please take return this wrong item and send me the correct item which was i booked.

For this product i lost my rupees 549/- and i lost my faith on paytm too.

dinesh maan
7014879877
9213173415

Akash omar

Tue, 11/20/2018 - 17:19

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Dear sir/mam,
I have ordered medicine from Medlife app and its overall bill was Rs.664 and it has an offer from Paytm that if I pay from it I will get 150 cashback at minimum amount of 600 and my amount was above par. So, please take action regarding it and let me know what should i do from my side and process my refund (cashback) as soon as possible.

Amit Kumar

Thu, 11/22/2018 - 11:45

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Dear sir,

I have paid my lic policy emi through paytm on 12/11/2018 through my atm card,but transaction declined by lic and amount deducted from my bank account.There after a message received from paytm that your refund amount will be credited to your bank account with in 7-14 working days.Today i confirm with my bank they said the have not any entry or any information regarding the same.

Your are requested to please solve that problem on urgent basis.

Thanks & regards
amit

Sunil Karnawat

Fri, 11/23/2018 - 12:05

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My account is blocked without any reason any after giveing more then 10 complain till now they have not solved my problem till now. now I am gone take legal action my balance in my paytm wallet is 9800 I will do police complain and legal action, will spread this msg in all social site, paytm is waster don't use.

Diptiranjan Sethi

Sat, 11/24/2018 - 12:28

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My order no - 6468289668 .order not received. who is received this product can you share name. otherwise refund my money. i am already so many time contact your paytm customer care but not successful please any suggestion. my order date - 06/11/2018 showing date delivery date 17/11/2018 my contact no - 7008527760.

How irresponsible you are. I'm waiting for this product many time. This order 6472026242 is placed on 7 November And now say this product is cancelled... I want my product. The delivery address is right many delivery attempt in this place form paytm.

Nandkishor c S…

Sun, 11/25/2018 - 22:33

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Dear sir i was book train ticket but not book my ticket. and not receive my ticket amount. ticket details given below. please solve my issue urgently. ticket booking from irctc link and payment by credit & debit cards/net banking/wallet (powered by paytm) this link use irctc account.

Ticket Details
transaction id 100001545768338
booking date 24/11/2018
journey date 25/11/2018
account no

Kuniyil Sreejith

Mon, 11/26/2018 - 14:32

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Dear Sir,
Flight No: IX-337, Departure: 21-09-2018 Time: 23:50 CCJ/MCT. I have to cancelled my ticket due to refund.

I have a return items prepay ,the courier picked the items on 19th oct, but till today, the refund amount could not be processed.. Its already 16 days left. Please help to refund the amount immediately.

Gowtam pilli

Mon, 12/03/2018 - 14:49

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Hi. i want to by a ac but in paytm not shown my location or any location. so how to purchase ac from paytm. and send to paytm customer care number.

I have a return items,the courier picked up on 19th oct, but till today the refund amount could not processed in my bank account. What happened, how can i do. Its already 15 days left.. Please refund in my account immediately.

Yeshoda B.M

Wed, 12/05/2018 - 11:15

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I returned your product of sara. But amount was not credited to my account. OD113863358044639000.

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