079-71414848: Hitachi AC & Refrigerator Phone Number
Contact No
079-71414848
Company
Department
AC & Refrigerator
Hours
24 hours, 7 days
Region
All India
Note
Call for service or complaints related to Hitachi AC and Refrigerators.
Alternative number: +91-756788-4848 (Whatsapp)
Alternative number: +91-756788-4848 (Whatsapp)
If the above contact didn't helped you, here are alternatives to reach Hitachi customer support.
Contact Number
1800-102-0092 - Contact details
customercare@jci-hitachi.com - Contact details
customercare@hitachi.co.in - Contact details
Support Link
Official website - Contact details
Comments
Close down your call center
I recommend to close down the call center and toll free numbers. i have tried nearly 30 times where still the line is not connecting yet.
Re: Close down your call center
Dear Subash,
We regret the inconvenience caused to you. Please share your exact concern regarding Hitachi services along with your registered mobile number or complaint number so that we can assist you better.
Regards,
Team Hitachi
Re: Close down your call center
Dear Subash,
We hope your issue is resolved. Please get in touch with us at hitachiindia.social@gmail.com if the issue still persists.
Regards,
Team Hitachi
Request to book servicing of ac under warranty
I purchased ac on 2 of April 2018. Ac is under warranty and l only one service provided by your company. Request send your service engineer for servicing of ac at the earliest.
Regards
Re: Request to book servicing of ac under warranty
Dear Ricky,
Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.social@gmail.com. We assure you we will look into this right away.
Regards,
Team Hitachi
Request for servicing under warranty
I purchased a Window 1.5 Ton AC in the month of May 2018, I call on ur customer care number 18602584848 twice, after registered my complaint/request, nobody call me or not to solve the issue till now.
I further request u, may kindly resolve my request within 3 days, either I'll take legal action against the company.
Dear Rahul,
Dear Rahul,
Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.social@gmail.com. We assure you we will look into this right away.
Regards,
Team Hitachi
AC Servicing
Ive calling the toll free number but it never gets connected, none of your numbers work. Im under my 1 year warranty and need servicing asap. Call me, I had reschedule the servicing on 7th April but no one has come as yet. Ridiculous customer service.
Dear Keith,
Dear Keith,
We deeply regret the inconvenience you had. We have notified this to our concerned team and one of our representatives will be in touch soon to assist you with this.
Regards,
Team Hitachi
Not received the product purchased from Hitachi e shop
Hi,
I have placed an order from e shop on 30 th March. But not received any update or news on the product delivery. I almost called 200 times to customer care but no response. I drop an email on April 2nd to provided email id's. But no response received from them.
This is not expected support from reputed company like Hitachi. Let me know who is going to help me on this order.
I purchase hitachi split AC
I purchase hitachi split AC on feb 2019 till installation gas refilled 3 time as there is manufacturing defect that’s why gas leaked repeatedly . And there is no customer support pls shutdown your toll free number services as no one their to hear my problem.
Free AC servicing-Split
Dear Concerned,
Last year on May 20,2019 I bought one Hitachi Split AC from one dealer in Mohan Garden named Hari Om electronics. As it is going to be an year and two services were given free so I want to avail atleast one of them as after May 20,2019 it will be exhausted.
I am trying on your toll free no. 1860-258-4848 but this has become invalid no now. Please do the needful and send your executive at the below-mentioned address:
R-14 A, Mohan Garden,Uttam Nagar,New Delhi-110059.
Thanks
Regards
Rahul Sharma
Mobile: +91-9717790021
Hitachi refrigerator
Dear sir, I ve calling the toll free no but never be conected. fridge is so not working.please look that & right away.
Urgent : Being cheated by Kingstone Home Service for Hitachi 1.5
Dear Concern,
Greetings!
I am Megh Shah. I am facing problem with the cooling of my Hitachi 1.5 ton split ac and also with the dealer of Hitachi Service after warranty (Kingstone Home Service).
On 24th June, 2019, I called to Hitachi Customer Care on 1860 258 48 48. Please check the images for the customer care numbers. I had tried to contact 91-797141-4848 or 91-756788-4848 numbers but I got busy tone and so after that I called to 1860 258 48 48.
I book a repair work complaint for the ac cooling on 1860 258 48 48. From that service centre, Mr. Asif – 99198 07687 was allocated to me and they came for the repair work from Kingstone Home Service. They told me there is only gas issue in the ac and Rs. 3250/- will be the cost for the repair and gas refilling. I said ok to him and he did it at night.
But from the second day, I feel less cooling from my ac and on 26 June, 2019, there is no cooling from my Hitachi ac. Again I faced the same problem on 26th June, 2019 and again I call to 1860 258 48 48. I called to Mr. Asif on his personal number for 50 times. But they did not come to check the ac on 26th June, 2019.
On 27th June, 2019, Mr. Asif from Kingstone Home Service, ahmedabad, gujarat came to repair my ac. He check the ac and do something and tell my wife that your ac is fine now. But I am still facing the same cooling problem. No cooling in my Hitachi 1.5 ton Split AC.
I try to complaint for the same. They charge me Rs. 3250/- and I am facing so many problems after it.
They told me they are from Hitachi out of warranty department. Please confirm this. If they are not from Hitachi dealer department, then also I was cheated by Kingstone Home Services. I have to make police complaint for the same.
I need help from your side to get my money back and repair my product. You can call me any time for the clarification for the same. As Rs. 3250/- (Bill attached) is not a small amount, I will go for the consumer forum, too for this fraud.
Please look into this and do the needful.
Thanks and Regards,
Megh Shah
Re: Being cheated by Kingstone Home Service for Hitachi 1.5
Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.social@gmail.com. We assure you we will look into this right away.
Regards,
Team Hitachi
Re: Being cheated by Kingstone Home Service for Hitachi 1.5
Dear Megh,
Thanks for sharing the details with us. We have escalated your concern to our team and will get in touch with you soon.
Regards,
Team Hitachi
Re: Being cheated by Kingstone Home Service For Hitachi 1.5
Dear Megh,
We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.
Regards,
Team Hitachi
Re: Being cheated by Kingstone Home Service for Hitachi 1.5
Dear Megh,
We understand that your complaint is resolved now. Furthermore, we have taken your feedback regarding the Kingstone Home Services. Feel free to get in touch with us in case any assistance related to our product is required.
Regards,
Team Hitachi
Cheating
I call to 18602584848 for refrigerator repair on 09/06/2020. A person come on next day name Azmi mobile no. 9004141243. he told ice controller is not working. i told him to change it, he cut a wire and change a small connector and taken 6150 rs. I tell him for bill he told it's come on what's up next day. but no bill received yet. Now again I call to call center they not answering properly. I think i was cheated. call center telling they not received any complaint from me. what can I do now?
Poor service
I have requested for ac service, as my ac was under warranty. But as the service once done, from that day ac is cooling less even I had complained two days after service in customer care, but no one visited yet even after 15 days. I called again they are saying there is no complain mentioned. Now warranty period is also finished, what should I do now? They have given me so poor service, there mechanic were so incompetent, and moreover they have not registered my complaint. I will not buy any Hitachi product again. Very poor service.
AC Service
Please Provide us Service 9314188814 this my Registered Mobile No.
Re: AC Service
Dear Rajesh,
Thanks for reaching out to us. We have notified your concerns to our field service team and they shall contact you very soon. Furthermore, please note as lockdown still continues, our field service operations are working with limited staff. Because of the government regulatory guidelines on the COVID-19 outbreak, there could be considerable delay in attending the complaint. Your understanding and cooperation will be highly appreciated.
Regards,
Team Hitachi
Cheating
The AC problem has not been resolved, but, AMRIT ELECTRICALS has already taken INR 2500 from us after quoting a different problem. The problem has not got resolved yet. Please help us.
Regards,
Ishaan
9654401083
Re: Cheating
Dear Ishaan,
We deeply regret the inconvenience you had. We have notified this to our concerned team and one of our representatives will be in touch soon to assist you with this.
Regards,
Team Hitachi
Re: Cheating.
Dear Ishaan,
We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case any assistance is required.
Regards,
Team Hitachi
CHEATING - Bangalore Service Center
We booked a service call for our 3 door Hitachi Fridge on the 8th June '21. The problem was with the freezer compartment, it was not freezing. The next day, two technicians turned up (9513870128), checked the freezer, told us that the sensor on the motherboard has become weak, took Rs.7800/- from us, went away with the motherboard. Returned in 30 mins., fixed the motherboard back and said to wait 24 hours for the freezer to work.
We waited 24 hours, and checked the freezer still does not work. We called the technician's number and there is no reply. After calling several times, and a repeat call to 18602544848, we received a call ostensibly from the Bangalore Service Center (9916278777) telling us that the previous technician (Shoaib) will visit and fix the issue. However, after that the technician still has not come and a when we asked about a receipt for the Rs.7800/- that we had paid the Bangalore Service Center gave us vague replies - we will send with technician etc..
Looks like a case of cheating.
Question is - what exactly is this number that we are calling 1860 254 4848 - whose number is this? And how come this number is listed in the Invoice as the support number?
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