Twitter page: Micromax Online Customer Care Support Link

Jobsheet No. W020324-1215-20890233.

vary poor response, irritating service nobody cares to respond. without Mobile i am facing a big problem almost 2 month is going on. i did not received the phone by Jaipur service center. i am also uploded the bad service &poor response by Micromax in social media.

Myself Santosh Sharma living at Raipur (C.G.) had given my under warrenty hand set at regional service center at pandrI raipur on date 11/3/2016 for dead condition. After several communications had with center I was confirmed by them that hand set has been sent for servicing and will be given to you after 15 days. I finally received same model sweep & very old mobile without battery on date 3/5/2016. Which is useless for me. Before going consumer forum I wish to bring this mishap to your kind notice.

SUB - This letter is to draw your kind attention regarding the non co-operation behavior and to express my dissatisfaction of the poor customer service received.

On dated March 30, 2016 I deposited my mmx handset A-106 at one of your authorized service center in MEERUT M/S Viam Solutions Private Ltd (9058333331) (please find the attachment for details) Some problem in battery was reported of the said handset. I was told that my handset will be delivered after repairing within 20-25 days (mentioned on the slip) but it has been more than THREE MONTHS but the service center neither repaired my handset (though it was in warranty period) nor giving any information regarding my handsets status.

Now, when I asked them to return my handset (thought to get it repaired somewhere else) they are saying that the company has not returned my handset and in lieu of that they will provide me some other handset.

Due to this ongoing mismanagement, my applied resources in terms of time and money are all wasted due to which I feel quite harassed. This deserves strong condemnation and is completely unacceptable.

I think a strict action is needed immediately to eradicate these.
Please do the needful. Hope to hear from you.

Regards,

Uma Shankar Yadav
Mail - umashankaritpro @gmail.com
Call - +91 9897605642

I purchased the captioned Tablet through amazon vide order id-1719789965-1521920 for Micromax Funbook Ultra p58oi-silver x000EQ8BUUZ against Invoice number:-MH-SPNA 148294151-55425 dated-09/11/2015. As the charger is not functioning pl. arrange to replace the same as early as possible since this is within the warranty period.

Micromax company is a thief, Its been 3 months and they have not repaired and returned my phone. Very bad. Job sheet no E061130041728291522.

Micromax canavas Q417 no stock at service centres at hyderabad.

I have got one Micormax LED model number 40T2810FHD , over last few months it is not getting started either through remote control and even directly through the board. After trying this repeatedly for multiple times occassionally it gets on. Have been trying to find out the concerned service men of MICROMAX after a marathon search finally got number of Location Sales Manager of Micormax handing Raipur region of Chhattisgarh namely Mr Rajesh Patel, in my initial call he assured me that all my concerns will be looked after and resolved accordingly the enigneers visited the next day and asked us to repalce with motherboard of our LED to which we agreed on the pretext that they will fix up the problem within next 2 days . But its been more than 10 days now since i am chasing the engnieers as well as Mr Patel but nobody bothers to respond on the matter. Highly dissatisfied with the after sales service of Micromax.

With regards
Krunal Punglia
Mob-7224823594