customer.connect@orientelectric.com: Orient Electric Customer Care Email

I had given a fan for repair to the service center but they are taking a very long time to repair it. They are very slow and this is only the problem with orient.

Purchases summer cool fan on 16.4.2015 at Kaleeswari electricals, washermenpet, chennai.600021. Now, while running fan, heavy noise comes from it. Due to noise pollution, we are disturbed more and more. I try to inform to Chennai centre, many more time, no attend any body there. More expected for prompt action from your side.

Thanking you.
Regards.
Contact numbers. 9840056211, 98408 25149.

My Complain is regarding to misbehavior from "RAJENDRA Pande " who is Serviceman of your company at surat. He was talked very much rudely to me. Please take action to this.

There is no speed regulator function in the ceiling fan. I buy for my home but I need slow speed, so what can I do for this? plzz help can I exchange fans reply about this if I so reply me.

Purchase new orient fan but heavy sound is coming out of it.

Very bad service, There is no contact number of the company. I complained several time to the dealer he keeps saying company technicians will come and repair it. It has been one month since complaint but no response from the company.

Cant connect from customer no. just say to press 1, 2, 3 so on. when pressed in any no. just going on reviewing the same. please call me 9884242616 Chennai. Stand 32 Sweep 400mm fan.

As per your message received on 08/07/2017. M/S SHUBHAM SERVICES, they told me you have to pay service charges. purchased Air cooler dt 05/10/2017. Model no CP2002H.

The product delivered on 5th july under above order-orientairtek ATKTS60SP portable aircooler - is not even starting, let alone work- my complaint of 7th is yet to be attended.

Mohammad Tosif
U.P, Hapur
Ghaziabad. 245101

Mr's manager of orient company

I wish inform you that you service in charge is not doing good work. they are not going on complaint on write time my complaint written on 08072017 but it is not solve till now. they are not doing their job and misbehavior with customer and not pick up phone of customer. I request you please suspend people those are doing misbehavior.

Your Sincerely
Mohammad Tosif
Mob.7500003295

Orient fan is not working. model Summercool.

We have taken six aeroquiet fans for our new residence but we are getting vibrations. Please can you send your technicians. my phone number is9849108999.

Sir I am interested in Orient electric products. so please contact 9992984655.

From the very first day when I contacted the service center for servicing of my fans which was purchased at the same day and not working properly. I contacted service center several times but neither did they paid heed to my complain nor they sent any one at my address. Pawan Khanna nd Radhika were the two persons whom I had contacted in Ranchi service centre and they are literally the most unprofessional ill-mannered and terribly arrogant person I have ever come across in my life. They have always provided me with wrong nos of service persons whom I never was able to contact and when followed up continuously they asked me to bring the Fan to them.

If this is is the purpose of the service centre I would suggest you to close the service centre. I need the contact no of any senior authority or any grievance redressal cell where I can put my words and get my job done.

Well for that matter I would never suggest any of my friends or foe to ever purchase Orient Fans.. which is worst in the market and service is superlative degree of being worst.

Aggrieved
Deepak Singh
9304832733
dipak.lovy @gmail.com

Dear Sir,

My concern no C18031900956 is allocated service. So sorry that, l not timely your technician. Sir plz send technician -- day (24/05/18) at 3:30 pm to 5:00 pm.

I have purchased two ceiling fans of Orient. The blades and other decorative parts of both the fans are creating noises. I have complained two times dated 12.05.2018 and 22.05.2018 at Customer care center but there is no reply from service center as well as Customercare center. Pramod Kumar Mittal, mob-- 9897505952.

Complaint no. C 18051200523 dt 12.05.2018 & C180522000321 dt.22.05.2018.

Sir, I Ahamad Tahir Davalsab Nadaf. I taken two orient fan, one is without lighting fan remote problem another one is lighting remote fan top and bottom canopy not adjust screw problem. i first time complaint you sir.

I purchased 3 fans, AERO QUITE, from Orient, Ghaziabad on 23.03.2018. All fans are making noise while in operation. I made a complaint to service center on 02, 09 and 10.04.2018 (CI 8040200055,54 and 58) Also mailed to orient on 10.04.2018( w18041001133) but problem is not resolved. The persons from service center Mr Jagpal(8800705858) and Mr Vivek (9675845253) either not taking my calls or responding. I feel all fans are having manufacturing defect.

I would advise to people not to purchase any product from such irresponsible company.

Sir, I purchase Orient fan on date:-06-05-2018, But it is not running, Model 450mm MAT BLACK KE17 18LX Tornado II, 0024959. Please sent Customer Care Service Center on TAMILNADU, VILLUPURAM District - 605602 (PINCODE), Service man no send me sir.

Sir, I purchase Orient fan on date:-25-06-2018, But it is produce sound in running, Model wendy white / grey colour. There are 4 times visit technician but not repair these fan and technician no make any service report for fan found same problem every visit. Response of orient employee is not good so for future we have not suggest any person to buy this fan.

I have purchase Orient iron by online in January 2018.after 5 month it's not working while hv been not so much used it. Now m calling on customer care number from last 3 week even they don't pick call & any response. I am really disappointed with all this experience.

I purchased a mixer Grinder by Amazon. My Grinder do not working now, I need help.

I complained several time to the no.18001037574 and register on website on 18/7/2018 he keep saying company technician will come and repair it.it has been 2 months since complaint but no response from the company. The customer Care officer give 2 mobile no. Depak Kumar 9359396833 Bulandshahr area officer and suneel kumaar 9811303562 first they did not pick my phone .some time pick coll and say technical will come but no response.

So now I,m tired to keep Colling please take any action and give service to us. My complaint no. 9286515220 name amir Suhail area Bulandshahr.

I purchased ceiling fan 1200mm super air in july 18 and it stopped working in sep 18. I contacted service center, they give me complain no.- C18100300292 and assured me that technician will attend within 48 hour. No body called or attended even after 10 days of my complain. Very pathetic product and worst service i have ever seen.

I have purchase a new electric water geyser on 5th Nov 18, and as per Orient policy they commit to install it with in 48 hours after submit a complain, I submitted a complain on 6th Nov 18 (complain number - C18110600270).

I called to customer care many times but still there is no support provided by Orient. it's the very bad service provided by Orient electric. Also no one provided the installation date and of it by the customer support.

Iron me light nahi aarha hai, i am unable to use it.

My iron has 2 years warranty. I bought it on 11.10.2017 from amazon. There is still 12 month warranty and its not working.

Third rate ceiling fan, stopped working in a year although the warranty is of 2 years. Customer service is also not sending anyone to repair it.

This has reference to your advertisement in The Times Of India By Cricketer Dhoni. I and thousands of home buyers had booked a flat in NOIDA with Amrapali Group where he was the BRAND AMBASSADOR and the builder cheated on us .
we have not got our flats till to date and our hard earned money has gone down the drain as we are paying rent and emi .
Orient Electric is spoiling the Company Image by associating with a cheat. Request you to remove him as your BRAND AMBASSADOR as I will never buy anything which he endorses as he is a party to the process.

My Wall 44 fan is not working from last 10 days. I have complained to the customer service but no one has came to check it. Please repair my fan very soon.