help@tataplay.com: Tata Play Customer Care Email

I recharged my Tata Sky DTH for 500Rs through net banking but it was not recharged and money was debited from my bank account. Pls recharge or refund back my money.

Dear sir/madam,

I request you to disconnect my both secondry box, only primary box will continue as i have already recharged yesterday for Rs.4175.00 for next six months, & once again i request you to do not reconnect the both secondary box without my permission.

My ID 1141290260. I wish to shift my dish from present place to another place as the terrace is going to cover with sheet. The work is going on. Pl.send your skilled worker as early as possible.

Yesterday i recharge my tata sky DTH 400 Rs through online banking but it was not credited to my tata sky account and the amount was debited from my bank account. Kindly recharged or refund back my money.

Yesterday i recharge my Tata Sky DTH for Rs 164 through online banking but it was not credited to my tata sky account and the amount was debited from my bank account. Kindly recharged or refund back my money.

Transaction id number is NT6251633267.

I have taken Platinum package for two TVs. However, there is no signal since the wind storm. I have been contacting your Helpline personnel since 8:30 AM ,15.05.2018 & every time i am given a promise foe service within two hours. However, nobody has turned up to rectify the fault till now. The helpline people are giving standard replies like " we are sorry for the discomfort" & " we are trying to quickly fix the problem" etc. I am fed up of these delaying tactics.

I ordered tatasky through an agent over phone. i gave my name as daulat but in records it is wrongly spelt as daulap. so i request u to correct my name.

It is matter of great concern that despite continuous followup & lapse of sufficient period my complaint has not been resolved. In summary, the story has been as follow:

On 07.04.18 a complaint of setup box made but attended on 11.04.18.He charged 400-for setup box & 225- as visit charge we had paid 625-. After short span of one week the same problem reoccurred and the system again stopped working. Meanwhile We had to go out of station for next two weeks. As such the complaint could not be lodged. Immediately on 03.05.18 we again lodge our complaint. The same has been attended on 08.05.18. in between I had to contact your customer care twice a day. It is a matter of great concern that your executive visited on 08.05.18 again charging Rs. 225-.

It is apparent that you have charged twice in a period of one month which is illegal and not acceptable. Taking cue to the entire episode, You are requested extend validity by atleast Two Weeks (in lieu of the period for which the system remained out of order) and cancel charges of Rs. 225.- I am sure you will pay due attention in the matter and take necessary corrective action to redress my genuine complaint.

Money is debited for my account but recharge is not successful. My set top box name - DISH TV sorry but recharged click TATA SKY. Sorry i request for my 200 rs. send my VC no. 01523045948 RMN 9767686706

Name for register set top box - sagar dadaso sonawane
Trasaction id - 813919476870,
Bank name- ICICI,
recharge date - 19-05-2018, time - 19:53

My name Sagar sonawane, I am recharge for 200 rs but not successful. I gave wrong number but sorry my mistake, please your recharge my DTH number.

Tata sky classic channel deactivated. Unable to contact customer care number, it never connects.

Kindly add a channel No. 486 SONY ESPN for football FIFA world cup for a month @60/- for the month to our tatasky connection ID No: 1175206372 in the name of K.Kamakshi Devi. Present mobile number is 9866915097. make this number as our registered mobile number for our tatasky connection please.

DTH Subscriber id 1274154911

1 Dangal. Datv
2 & tv. Anch
3 star plus stpl
4 bindaas utbi
5 sony max sema
6 star gold stgo
7 aaj tak aata
8 india tv intv
9 nick nitv
10 hungama tv huch
These all channel i want which i have mentioned

I have recharged yesterday... but it seens "your tata sky account deactivated kindly recharge" need a solution.

Subsid -1198736942

Dear sir,

i make a call regarding a wrong information from your cce regarding pack price, as yesterday i called up regarding package change and i have talked with Ms. Manisha (cce), given me a wrong information she told me that i will get dhamaka pack on only199rs. As today i got the information that the info given from your cce Ms. Manisha was wrong. I just make a call to give complain so my call got transfered to Mr. Ayush (cce from buddy team). i told to take a complain against Ms. Manisha so he told that he has taken SR against the complaint, so naturally I asked the SR number but Mr. Ayush just disconnect the call and didn't give the SR num so I am very much disappointed from TATA SKY'S CUSTOMER CARE SERVICE.

I want just a action against the executive Mr. Ayush against the disconnection of the call.

Tata Sky ID1122459942

Being an associate with almost 4 years with Tata-Sky it feels very embarrassed company like tata will do such wrong practice. i have paid the charges for both activation & dis-active of tata sky, after being informed by your representative that their will be no services charges for 1 month it will be in warranty period. When i called the services for signal was not coming properly only he just shifted the dish just near by in same premises for good signal. After completing the work they deducted the re-charge amt around rs.300/-. when i call them, representative told charges will be levied without giving full information.

I will be happy if my re-charge amount will be automatically get re-charged to my account. Otherwise or i will shift to some other company where this type of cheating is not done.

Drop star sports tamil from my subscription.

1208156362 ID Number. Some Channel from south Indian package are not seen for the past four days: Puthiya thalai mrai, Thinathanthi, KTV, Kalaignar Tv/ I am pay Rs. 280/ every month. I want to know the reason.

M.DOSS
9443618239

I shifted my family from Odisha to Vijayawada and took a new Tatasky connection with subscriber ID 1226147468 on 04/05/2017 with monthly access of Dhamal Pack of Rs.350/-per month. First few months it was OK and I used to get messages that " Tata Sky ID 1226147468 balance valid till --- date monthly rechargeRs.350 recharge your account now" before validity date. but last 7 to 8 months someone using my ID as every time I am getting messages " Your Tata sky balance valid till --- date recharge now with monthly charge of Rs.600". Then I complaint through toll free number and they say that you are having 2 set of box that why your monthly recharge amount is Rs.600/- but used to tell them Sir I am having only one TV and one setup box and every time I rechage with Rs.350 only you can check it at your end then they confirmed the same and asked me the DG COM number, then they disconnected the other no. immediately I get message of monthly recharge of Rs.350.

Every time after recharges I get message that your Tata sky recharged with Rs 350/- and valid till so and so date after some days again I get another message with different validity date. so many times I have complained but every time your your service personnel giving False assurance that we have disconnected next time this will not happen. I am already fed up with your services please guide me how to disconnect ID.

Thanks & Regards.
Prasanta Kumar Sahoo
Mob No- 8331018982
Tata Sky ID-1226147468
DG COM No-866357721442.

Tata sky has no good services, pls refund. Very, very bad service.

I brought this connection from some and i want to change the profile name.

N1807261939318785 transaction ID of Tata ID 1041185065 paid from phonePe wallet on 26 July 2018 but still highlight on TV to pay it. Please check this problem.

This connection is in different area use can be to separated. pls.

I recharged tata sky with Phonepe and my transaction id is N1808091422511865. I did not get any confirmation mail please send the mail.

I recharged my Tata Sky DTH for 620Rs through net banking or speed banking(kiosk machine) but it was not recharged and money was debited from my bank account. Pls recharge or refund back my money.

I didn't receive referral amount...I kindly request you to work on this as soon as possible.

Id -1114912015 my tatasky setup box not working and showed "your tatasky setup box not receive signal"