Official website: Reliance Jio Online Customer Care Support Link

Company
Department
Customer Care
Region
All India
Note
Official website of Reliance Jio mobile and fiber services.

If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.

Contact Number

1860-893-3333 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details

Email

care@jio.com - Contact details

Support Link

 - Contact details

Comments

Mahesh kumar

Wed, 01/17/2018 - 08:49

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I recharged 300. But the balance was not added to the account and the money was also cut. There is no information on care. MyNumber 7976667451.

Tabish ali

Sun, 01/28/2018 - 09:43

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399 plane is not activated. Still I am waiting 2 days. Payment done successful through my jio app.
Your service is so slow and no one response on costumer care. 199. Call me 09770734353.

Evran singh

Sun, 03/11/2018 - 12:29

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Jio company net and calling problem and not solution from 26 jan 2018 till today there has been no solution to the problem. Jio company has given any kind of solution, when it was in trial period the speed and service was nice but now now no one listens to complains.

Address: State - MP, District - Gwalior, Tahsil - Dabra.

Manish lonare

Sun, 03/18/2018 - 23:48

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Sir, I have a long time I complain registered my number 7000 625704 long time face internet problems anywhere I visit Internet not working in Itarsi Madhya Pradesh District Hoshangabad many peoples is a complaint but not improved network issue and internet issue my complaint number is your service request number is SR00000IWMJW. so I hope you are trying your best in jio network please solve this problem immediately.

Jaideep pareek

Wed, 04/11/2018 - 11:26

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sir,

weak network for the last two year I complaint your custumer cell for many time but not solve till time please check and solve earliest.

my mobile no. 8829010997

Arvind K Choudhary

Wed, 04/11/2018 - 18:38

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My no is 8709264266, inside my house call connectivity and internet not working properly. pl rectify the problem.

My complain not solve at all :-

1st: everyday problem on jio net at 5.30pm to 11.10 pm but it not solve. I can't t watch ipl matches without seeing round circle what is it customer get reply... jald jald se theek ho jayega. band karo apna jio.

2nd: Every day sim signal is lost, restarting the phone then its ok. It happens every few days.

From
Prashant

Jeetu kumar

Mon, 06/04/2018 - 07:37

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Address. - Kausaliya eye research centre ,kathalbari near rajvir tower sendis compound gate, pin code.812001 tilkamanjhi bgp.

Arun Malik

Sat, 07/07/2018 - 18:11

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I have an agreement with Jio Reliance as Rs 6ooo/- per month which was paid to me in advance but the Accountant of jio Reliance Mr Dhermander is not given me the draft at the time. I tried to make contact by phone he never reply me correctly or make buddy his mobile, why should my payment is not transfer to my bank account directly & intimate me. Second thing at the time of agreement it was inform to me that the maximum load of this towers are only charging of 750 watts appreciates which was absolutely just double I.e.1500 watts. I have taken 1KW commercial connection as per UP Electricity Board penalise me for overload Rs 600 per month. Make any considerable solution of this problem. Behavior of accountant is not good to me regarding inquiry about my payment's.

Abrar Ashak

Wed, 07/11/2018 - 00:34

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From 3 months I had been calling u ppls every time & u ppls told the issue will be resolved in 48 hours and after 48 hrs no actions are taken becoz there is no good coverage. so I am very much fed up with u ppls so plz kindly look into the matter.

Sabina Tamang

Wed, 08/15/2018 - 11:27

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I have been getting OTP for Jio RCS Messaging since 9AM this morning, I have not applied for or sent any such request. The OTP sms's are still coming. How do I dismiss or stop it ASAP! Thank you.

My Jio sim is active data is active but Jio TV is not working... It's showing some error.

My jio tv stopped and seeing a message.

Opps.. You must be on jio network or have a device with active jio sim to access your favorite channels/ programs.

Pls solve this problem and help me.

Please fix the network issue in my area because in my home I am not able to use the net and not able to talk to anyone properly. As I go down of my flat in the same location their is n problem in network and work properly without any fluctuation and gives a good speed but does not work in my home.

I have called Customer care so many times and they says that they will file the complain and problems will be fixed by nothing happened. 1 time the care person said my handset is not working properly and suggested to change. my brother had the same phone (lenovo k3 note) he bought another one but then also we are facing the problem.

There is only one thing which I can do now, that to throw my Jio sim and get to another network atlest they charge more price but work properly. I am feed up of calling care center ,and complaining. I want u to please solve my problem or I will switch to another sim card after my on going recharg ends. Kindle e mail me if any one from Jio care read this.

Anil Ghuratia

Mon, 11/19/2018 - 15:26

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I have recharged my jiofi router ..7016709305 on 9th Nov but till date it is showing not recharged. My payment also deducted from my net banking account. On customer care office , they also not given proper reply at naroda Ahmedabad, Vithhal plaza. we have shown statement also but no reply from them.

Gopal V Iyer

Sun, 11/25/2018 - 11:42

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Date: Sat, 24 Nov 2018 23:26:11 +0530
Subject: Re: Jio Recharge Initiation
Did recharge yesterday Rs 399 transaction ID : BV00000MT3WU
Yet getting a message recharge not active

On Fri, Nov 23, 2018 at 6:42 PM Jio Notifications <Notification @jio.com> wrote:
Dear Customer,

We have received recharge request for your Jio connection.
Transaction ID : BV00000MT3WU
Please keep this transaction ID for future reference. Once the recharge is successful, you will receive a confirmation message.

To check recharge status, click jio.com/recharge_history or dial 1991 from your Jio number.

Thank You,
Team Jio

--
With kind regard

Gopal V Iyer
B Sc(Hons), FCA,FCMA, DISA,FAFD
Chartered Accountants,
6/30, Vishwashakti,Road No 4,
Pestom Sagar, Tilak Nagar PO.,
Mumbai 400 089
Mobile:93243 25634/83695 13876

--
With kind regard

Gopal V Iyer
B Sc(Hons), FCA,FCMA, DISA,FAFD
Chartered Accountants,
6/30, Vishwashakti,Road No 4,
Pestom Sagar, Tilak Nagar PO.,
Mumbai 400 089
Mobile:93243 25634/83695 13876

Even with other 2g sim I can enjoy the internet at reasonable speed but with this 4g jio I can't even open a single page of any website after spending alot of money and recharging it for months of 2gb per day plan I hardly able to use 200 - 300 mb per day and the rest 1.7 -1.8 gb gone in waste due to bad network connection which is really a very bad performance not living upto the promise of giving us a fastest internet, this is not good it's a day light robbery... time has come to switch to either Airtel or Vodafone.. jio sucks and will continue to suck.

Abhijith I S

Thu, 12/13/2018 - 23:28

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I had reported the network issue in my area for many times. Every time I am getting a same reply that jio have an issue in the area and with in three months we will solve it. I raised this issue for the first time in the January of 2018 at its December of 2018, still user customer representative have the same reply of the 3 weeks. Now I just want to know, will there any improvement in the network speed in my location even if in the next year???

Jio SUCKS.. dnt buy jio if u r a gamer but if u want to watch p*rn.. jio is your best option. jio only good to watch p*rn.

Arun Bhattacharya

Sun, 12/16/2018 - 18:54

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I have been getting OTP for Jio RCS Messaging since last 10 days, I have not applied for or sent any such request. The OTP sms's are still coming. How do I dismiss or stop it ASAP! Thank you.

Sachin thakur

Tue, 01/01/2019 - 18:37

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Always ok but only network problem on my residential place please work in network and solve my problem thanks.

I want to redeem my coupon but I don't know how to do it. It's said there to redeem in Jio partner app/retail store/website of Jio.

Dhiraj Lama

Tue, 01/15/2019 - 16:47

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Sir, when did the JIO phone 3 will come in the market. I waiting to buy it. so, sell soon the new jio phone 3.

Manas kar

Fri, 01/18/2019 - 07:23

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In our area no indoor network available outdoor network no value. plz set a new. I have a plot with 2000sqare feet. Pin code-756046.mob no-9861481532,

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